Cornhill Care

A06, The Old Courthouse, Orsett Road, Grays RM17 5DD
Submit a Review
9.0 6 Reviews
  • Cornhill Care, Grays
At Cornhill Care, the team are dedicated to delivering exceptional, person-centred home care services across Thurrock, Essex and Southend-on-Sea, Havering, Redbridge, and Barking and Dagenham. Their mission is to support individuals in leading fulfilling lives within the comfort of their own homes, upholding their independence, dignity, and well-being.

The comprehensive range of services is tailored to meet diverse needs:
• Personal Care: Assistance with daily activities such as bathing, dressing, and medication management.
• Home Help: Support with household tasks, including meal preparation, cleaning, and shopping.
• Companionship: Providing social interaction and accompaniment to appointments or social events.
• Specialist Care: Expertise in managing conditions like dementia and physical disabilities.
• Live-in Care: Continuous, 24-hour support for those requiring more intensive assistance.

The team of highly trained and compassionate carers is committed to upholding the highest standards of care, ensuring safety, dignity, and respect for all clients. They pride themselves on their flexibility and responsiveness, offering services that range from short visits to comprehensive live-in care, all designed to adapt to the unique preferences and requirements of each individual.

As a testament to their commitment to quality, Cornhill Care is fully registered with the Care Quality Commission (CQC) and has been rated as 'Good' across all areas (January 2023), reflecting their dedication to providing safe, effective, and compassionate care.

At Cornhill Care, your well-being is their priority. They strive to empower you to live independently, with choice and control over the support you receive.

Show Cornhill Care on the Map

Care Provided by Cornhill Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • The Cornhill Group Services Ltd
  • Person in charge
  • Sandra Mavenue (CQC Registered and Operations Manager)

Funding & Fees Guide for Cornhill Care

  • Prices

  • Care fees start from: £25.95 – £35.95

  • At Cornhill Care, we provide a wide range of care services tailored to meet your needs, from essential support to advanced clinical care, including specialised nursing assistance.


    Our fees are determined by the level and type of care you require. To discuss your specific needs and receive personalised advice, please contact our 24-hour support team on 01708 361397, we’re here to help.

Cornhill Care Reviews (6)

9.0

Cornhill Care has a Review Score of 9.0 (9.029) out of 10, based on 6 reviews in the last 2 years. Over all time Cornhill Care has 6 reviews.

Overall Experience

  • 3
  • 3
  • 0
  • 0
  • 0

Date Published

6
6
6
6
0

Review from S V (Client) published on 4 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Cornhill Carers are well mannered and know their work. They will always make the service user feel able and important.
The carers tend to the service user with respect and dignity.
Seeing the carers everyday makes my day.

Reply from Sandra Mavenue, RM at Cornhill Care

Thank you for your lovely words. It's heart-warming to know that our carers bring positivity and dignity to you each day. Supporting our service users with respect and care is at the heart of what we do, because service is our passion. Thank you


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D T (Daughter of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We find all carers are friendly and polite, if they have any issues/concerns regarding my father, they will come to me direct and we sort it out.
If for any reason the carer is going to be later than the scheduled time, whether it be an issue with the previous client, or traffic related, I am always
contacted by the management to let me know.

Reply from Sandra Mavenue, RM at Cornhill Care

Thank you for your kind feedback. It's wonderful to hear that our carers and management team have provided consistent communication and support for your father. Your trust and satisfaction mean the world to us because service is our passion.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Emma P (Daughter of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was ever so well supported by the Cornhill Care team and they genuinely cared about him. They helped with food, dressing, washing and made a difference to him every day. The whole team treated dad with dignity and they allowed him to be independent for a longer period of time. We would have been
lost with our them. Thank you all.

Reply from Sandra Mavenue, RM at Cornhill Care

Were deeply touched by your heartfelt words. Supporting your dad with dignity and helping him maintain his independence is exactly what we strive for. Knowing we made a difference means everything because service is our passion.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Colin B (Son of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are continuously happy with Cornhill Care for many reasons. The carers are always attentive, flexible and professional. In addition, the management and the manager in particular is always open to discussing issues as well as finding new solutions. We are very pleased with Cornhill Care and will continue
to use them.

Reply from Sandra Mavenue, RM at Cornhill Care

Thank you for your ongoing support and positive feedback. We're delighted that our carers and management team have met your expectations with professionalism and flexibility. We'll continue working hard to provide the excellent service your mother deserves because service is our passion.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from T G (Sister of Client) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Good overall experience. Any issues raised are generally addressed quickly and efficiently, management staff are great. Smooth running of service, staff typically attentive, understanding and friendly.

Reply from Sandra Mavenue, RM at Cornhill Care

We truly appreciate your feedback and are pleased to hear you're happy with our service. Knowing that our team meets your expectations reflects our commitment to excellence because service is our passion.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Lynda B (Daughter of Client) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff on the whole are very good. They manage to encourage the client to drink and have something to eat and go to the toilet. They give the client a good wash or bath (health permitting) and always cream their body, check for any sores on our behalf. They come at regular times, which is important,
as the client likes to be in a routine. The client does not like having carers (but they need help) but they tell the client it's your time to be pampered and to take things easy. Having carers has taken a lot of pressure of myself and extended family.

Reply from Sandra Mavenue, RM at Cornhill Care

Thank you for your kind words. We're delighted that our carers provide the support your loved one needs and bring comfort to your family. Your trust means everything to us because at Cornhill Care, service is our passion.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.029)

Overview of Review Score

The Review Score of 9.0 (9.029) out of 10 for Cornhill Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.429 for Cornhill Care is calculated as follows: ( (17 Excellents x 5) + (16 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 35 Ratings = 4.429

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Cornhill Care is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Cornhill Care

What Type of Services does Cornhill Care offer?

Cornhill Care offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Cornhill Care to verify any information. View our terms and conditions. Cornhill Care has a Platinum Service – more info.