Criss Care Solution Ltd

Ground Floor, 288 St. Helens Road, Bolton BL3 3PZ
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9.0 3 Reviews
  • Criss Care Solution Ltd, Bolton
Criss Care began in 2020 as a provider who supplied staff to care and nursing homes and has now expanded into domiciliary care.
Their care services are flexible and respond to people's changing priorities and needs and they work together with families and relevant professionals so the people they care for retain autonomy over their own care.

Criss Care understands many individuals prefer to receive care and support in the comfort of their own homes instead of a traditional care facility. This desire for independence and familiarity is at the forefront of their mission alongside providing person centred care and promoting independence.

They are dedicated to providing compassionate support that enables their clients to maintain their lifestyle and dignity while receiving the assistance they need. Their approach focuses on empowering individuals to thrive in their own environment, ensuring they feel safe, valued and connected to their community.

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Care Provided by Criss Care Solution Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Criss Care Solution Ltd
  • Person in charge
  • Ellie Makinson (Manager)

Funding & Fees Guide for Criss Care Solution Ltd

  • Prices

  • Starting at £21 per hour

Criss Care Solution Ltd Reviews (3)

9.0

Criss Care Solution Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Criss Care Solution Ltd has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
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Date Published

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Review from F W (Client) published on 25 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with the standard of work, extremely caring and empathetic, made me feel comfortable. A pleasure to work with.

Reply from Ellie Makinson, Manager at Criss Care Solution Ltd

Thank you so much for your kind words. Criss Care Solution appreciate all your support.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M B (Client) published on 9 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service, very helpful and the cleaning was very good.

Reply from Ellie Makinson, Manager at Criss Care Solution Ltd

Thank you very much for you review. We look forward to continuing to work with yourself and continue providing quality support.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Mariya P (Granddaughter of Client) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care provided for my grandmother. The Criss Care team have been very helpful in making sure she is getting the right service. The carer was really friendly and understanding of her conditions. After trying a number of companies in the past I will continue to use Criss Care. Highly recommended.

Reply from Ellie Makinson, Manager at Criss Care Solution Ltd

Thank you so much for your kind words, we appreciate your review.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Criss Care Solution Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Criss Care Solution Ltd is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Criss Care Solution Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (3)

Sanya

Sanya Shahid

Job Title: Director

Joined: 2020

In 1991 I started in the care sector as a care assistant, I then progressed to a senior care assistant, deputy and manager which has led me up to today where I am the director of Criss Care. I have my NVQ'S level 2,3 and 4 in health and social care and a degree in health and social care management. I joined the care sector as I lost my parents and I have a deep compassion and love for helping others.


I have a large family which includes my children, grandchildren and brothers and sisters who I value spending time with. As the director, I remain hands-on within the company and support my team to the best of my ability.


Ellie

Ellie Louise

Job Title: Registered manager

Joined: 2024

I started working in the care sector at age 16 on a work placement whilst I was at college studying health and social care. As I progressed in my career I achieved my NVQ level 2 and 3 whilst working towards my level 5 in leadership and management. I have worked in residential, nursing and mental health settings working with elderly clients, young people and children. I have been registered with CQC and OFSTED which has helped me develop the necessary skills and qualifications to safely manage a domiciliary care branch. In my spare time, I enjoy looking after my bulldog, and stepdaughter and working closely with Charities.


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Lorna Jane

Job Title: Office administrator

Joined: 2024

I have worked in the care sector for 19 years and I have undertaken various roles consisting of care assistant, team leader and management. I am passionate about a hands-on approach to care. I have good knowledge and understanding of CQC legislation and in the future, I plan to work towards my NVQ level 4/5. I will be supporting the company by manning the emails and telephone, handling enquiries, carrying out assessments with clients, and families and training new staff members. In my spare time, I enjoy having days out with my family.


Frequently Asked Questions about Criss Care Solution Ltd

What Type of Services does Criss Care Solution Ltd offer?

Criss Care Solution Ltd offers Home Care.

How many Carers does Criss Care Solution Ltd employ?

Criss Care Solution Ltd employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Criss Care Solution Ltd to verify any information. View our terms and conditions. Criss Care Solution Ltd has a Platinum Service – more info.