Nyadowa Care

Earls Farmhouse, Earls Lane, South Mimms, Potters Bar EN6 3LT
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9.6 9 Reviews
  • Nyadowa Care, Potters Bar
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Care Provided by Nyadowa Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Nyadowa Services Ltd
  • Person in charge
  • Babra Masaya (Manager)

Funding & Fees Guide for Nyadowa Care

  • Prices

  • Our fees vary according to needs.
    Please contact us for an assessment and we will give you a personalised package according to your needs and wishes.
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Nyadowa Care Reviews (9)

9.6

Nyadowa Care has a Review Score of 9.6 (9.571) out of 10, based on 6 reviews in the last 2 years. Over all time Nyadowa Care has 9 reviews.

Overall Experience

  • 8
  • 1
  • 0
  • 0
  • 0

Date Published

9
3
3
6
3

Review from A S (Wife of Client) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has Parkinson's and his mobility is getting worse. We have a carer every morning at 9 am. Sometimes they are running late but usually phone or message to say when they'll arrive. The carers do washing and dressing. They are helpful and kind.
We like to know the names of the carers. I understand
that they are being provided with new name badges.
Nyadowa service is excellent and they always do their best to accommodate any additional requirements such as additional care when I was going to be out all day.
I would recommend Nyadowa to others needing their service.

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Review from P N (Friend of Client) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer cares very well for my friend making sure all her needs are met and going the extra mile. The service user is very fond of her and hates it when she is away on break.
The apartment is always neat and tidy and she encourages the service user to always eat and drink fluid which is very important.

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Review from Helen S (Goddaughter of Client) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer has established a very sound relationship with my godmother, based on her extremely caring approach. She trusts her as well and is very fond of her and confident in her approach. The carer is able to persuade her to do what is good for her, even if she doesn't want to! As she becomes more
frail the carer has adapted her care using her initiative and has recommended different adaptations, which have improved life for my godmother. She is practical and willing to help in every way. She is also informative, keeping us up to date as her condition changes. We are very pleased that she is in her care.

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Review from E V (Client) published on 30 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service and carers are very kind and good and will do anything to help as long as they have time. We have been receiving care from the company since I came out of the rehabilitation centre at Potter Bar after fracturing my left ankle (which is my good leg) in Devon and having covid a year
ago. We both have cerebral Palsy and used to help each other out but now I use a stick I find it difficult to help my husband and use the stick so the carer can help him as well as me. They also help shower, dress and help me on the commode especially when I am unsteady. They also help me in and out of bed and onto the commode. The carers can be a bit late sometimes but it is usually when the traffic is bad or they have been held up at a previous client.

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Review from Phil C (Son of Client) published on 14 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Wow, what a team of managers and carers, simply the best.
Mum’s discharge from the hospital after a 9-week stay was always going to be a challenge but thankfully we fell lucky with the care company who delivered her care plan.
From the start carers were on time and professional, accurately managing
medication, access, individual needs and above all care and companionship.
The app provided me with constant reassurance and detailed the care Mum was getting, the reports were accurate and reflected the care and relationship they soon built up. On occasions, I met the carers and they all were good caring people whom I was confident Mum was in safe hands.
Yes, you’ve guessed it I highly recommend this team.

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Review from Margaret W (Daughter of Client) published on 19 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and attention to detail. My Mother has Dementia and the care she has received since April has been outstanding. Minute of detail observed. And medical care is outstanding. Felt extremely supported throughout. Both when visiting and at a distance over the phone. Excellent communication.
And an online care update available for every visit.

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Review from Liane B (Daughter of Client) published on 8 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed some care arranged at very short notice for my elderly father. The manager came to see us the next day and assured us they could help. A couple of days later she started to visit twice a day and brought along a male carer as well to hand over to. Six weeks on, we are extremely happy with the
care provided not only to my dad but helping and supporting my mum as well. On a few occasions, mum has called the manager for urgent care for dad or an errand to run and she has always come as soon as possible. She has also helped with household chores without being asked while there. The male carer provides dad with personal care and helps him to have a little walk around the house each day and the manager visits regularly too. Overall, we are really happy with the care Nyadowa Care provides as they have relieved a lot of the pressure on the family and we are very comfortable with them looking after our parents.

Reply from Babra Masaya, Registered Manager at Nyadowa Care

Thank you for taking the time to give us feedback, much appreciated.


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Review from A A (Granddaughter of Client) published on 8 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was in a panic to find care for my grandmother who had been discharged from hospital after a fall. We all work and my mum was away on holiday when nana decided to fall. We contacted Nyadowa Care and the manager was so helpful. She handled the whole process so professionally and was very patient with
us. I just wanted someone to go in straight away but the manager insisted on getting consent from nana and speaking to my nana before she could offer any solutions. All in all, we are very happy, and couldn’t have wished for a better company to help nana. She calls us telling stories of what she has done and the stories from her carer. They are such a breath of fresh air for my nana.

Reply from Babra Masaya, Registered Manager at Nyadowa Care

Thank you for taking the time to send us feedback, and we love hearing nana's stories too.


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Review from I J (Client) published on 23 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I needed some assistance with personal care and Nyadowa Care was recommended to me. They found a young man to help me who is a perfect match, as he is from Italy, a country that I know and love well! He and the other staff I have seen are all patient and helpful, and when l call the office nothing is
too much to ask. I know they are a newish company and as I see this is their first review here, I am happy to definitely recommend them.

Reply from Babra Masaya, NI at Nyadowa Care

Thank you for taking the time to write a review, we appreciate your kind words.


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Current Review Score: 9.6 (9.571)

Overview of Review Score

The Review Score of 9.6 (9.571) out of 10 for Nyadowa Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.971 for Nyadowa Care is calculated as follows: ( (34 Excellents x 5) + (1 Goods x 4) ) ÷ 35 Ratings = 4.971

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nyadowa Care is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Nyadowa Care

What Type of Services does Nyadowa Care offer?

Nyadowa Care offers Home Care.

How many Carers does Nyadowa Care employ?

Nyadowa Care employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nyadowa Care to verify any information. View our terms and conditions. Nyadowa Care has a Basic Service – more info.