KOPE-MEDICS (Southwark)

Unit 8b, Detford Park Business Centre, Grinstead Road, London SE8 5AD
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9.6 10 Reviews
  • KOPE-MEDICS (Southwark), London
Kope-Medics is a healthcare, recruitment and training provider, providing home care as well as highly-trained healthcare professionals to hospitals and care homes throughout the UK and internationally.

They have a Paediatric Complex Care Team, led by specialist paediatric nurses who have a high level of experience in setting up and managing complex care packages for children with Percutaneous Endoscopic Gastrostomy, Tracheostomy, long-term mechanical ventilation, Seizures management and deep nasal and oral suctioning.

The team works with clients, CCGs, Local Authorities and Social Services to create personalised care packages for their clients. Kope-Medics can also provide medical and surgical supplies.

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Care Provided by KOPE-MEDICS (Southwark)

  • Type of Service
  • Home Care Provider
  • Nursing Agency
  • Privately Owned
  • Specialist Care Categories
  • Healthcare Assistant
  • Learning Disability
  • Medication Assistance
  • Nursing/Care Home Nurse
  • Older Person Care
  • Paediatric Nurse
  • Palliative Care
  • Palliative Care Nurse
  • Personal Hygiene Care
  • Support Worker
  • Other Care Provided
  • 24 Hour Care
  • 24 Hour Nurse Care
  • Adult Home Care (18+)
  • Adult Nursing Care (18+)
  • Home Care for Children
  • Nursing Care (on a contracted hours basis)
  • Nursing Care for Children
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Olakunle Opejin (Manager)

KOPE-MEDICS (Southwark) Reviews (10)

9.6

KOPE-MEDICS (Southwark) has a Review Score of 9.6 (9.600) out of 10, based on 6 reviews in the last 2 years. Over all time KOPE-MEDICS (Southwark) has 10 reviews.

Overall Experience

  • 9
  • 1
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Date Published

10
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0
6
4

Review from Ruth R (Mother of Client) published on 27 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our package with our son's carer has now come to a close and I wanted to write to thank you for placing her with us.
She was the perfect carer for our son and he has thrived with her as his carer. She is kind and caring and her years of experience working with children shine through. As a mother,
herself, she understood our son’s needs implicitly and met them with care and attention. She is a quick study and was able to learn all the different aspects of his care from PEG feeding and medication administration to food therapy, speech and language therapy, occupational therapy, physiotherapy and psychological support. She is a great addition to the KOPE-MEDICS team and I know that any family who goes on to have our son's carer as their carer will be very lucky. We will miss her so much.
Also, thanks to another member of staff for ensuring the right carer for our son and for being such an amazing advocate for the kids in her care.

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Review from Allison R (Mother of Client) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are happy with the service we are receiving. We feel KOPE-MEDICS care about their clients and families. Any concerns and suggestions have been dealt with in a timely and professional way. Care co-ordination from our current coordinator is exemplary.

Reply from Olakunle Opejin, Managing Director at KOPE-MEDICS (Southwark)

Thanks for the amazing review! We are very happy to know that the care and service provided by Kope-Medics have exceeded your expectations. Kope Medics will continue working to provide exceptional work! Many thanks.


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Review from Rosemary A (Client) published on 15 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

KOPE MEDICS and carers do their best to accommodate my daughter's needs and have spent wonderful times with my daughter. There is no doubt KOPE have a professional standard in looking after my daughter. Thank you KOPE.

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Review from Oluwatosin O (Mother of Client) published on 15 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We moved over to Kope Medics from a problematic agency, we were having a tough time of shifts not being covered along with a management that lacked the ability to listen to our concerns and genuinely empathise.
However, since moving my daughter's care to Kope Medics, the staff have been fantastic providing
excellent care to the best of their abilities, staffs are friendly yet professional, very caring and always on time. I honestly wish we found Kope Medics earlier as the management listens and swiftly addresses any concern, I feel involved in my daughter's care and I would recommend Kope Medics without any reservations whatsoever.

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Review from C A (Mother of Client) published on 5 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are amazing, since coming into my son's life they have really helped support him.
My son looks forward to seeing them and doing activities together and has a good bond going.
We have good communication between us all and we all feel really blessed to have KOPE MEDICS involved in our lives
and couldn't be happier. Thank you.

Reply from Olakunle Opejin, Managing Director at KOPE-MEDICS (Southwark)

Many thanks for your great review. We are really happy that you are satisfied with the care provided. Kope Medics will always strive to provide amazing care.
Many thanks.


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Review from Michelle H (Mother of Client) published on 24 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the service provider!
Care always delivered to the highest standards.
Communication between client and current staff is excellent. Staff is caring, friendly and always helpful to client.
Understanding of client’s needs is very important to us and we feel that the staff is
very proactive in realising that.
We couldn’t have asked for a better service.
Things are working very well at the moment.

Reply from Natercia Pintor, Office Manager at KOPE-MEDICS (Southwark)

Dear Michelle,
We are very happy to know that you are pleased with the care provided by Kope Medics. Kope Medics and team always strive to provide exceptional personal-centred care.
Many thanks for your great review.


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Review from Kumba S (Mother of Client) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very good and come on time and they do their job very well, I'm pleased with my service. The staff are very much aware of the time of giving medication to my child and they have done it very well which I'm happy about. And they always put on their PPE on when they are in my house. In my
home situation, they are in good control. Thank you so much.

Reply from Olakunle Opejin, Managing Director at KOPE-MEDICS (Southwark)

Thank you Kumba for your feedback. We are happy to hear that you are happy with the outstanding care of our carer nurses. We will endeavour to maintain and improve on the professionalism and our standard of care at all times.


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Review from J N (Mother of Client) published on 9 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

KOPE MEDICS have been wonderful. We moved to them as our other agency was not supporting us. KOPE has introduced us to some great new nurses and our son has been well looked after.

Reply from Olakunle Opejin, Registered Manager at KOPE-MEDICS (Southwark)

Thank you J N for your feedback. We are happy to hear that you and your son are receiving outstanding care through our nurses. We will endeavour to maintain and improve on the professionalism and our standard of care at all time.


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Review from Florence I (Client) published on 1 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

KOPE MEDICS has been a fantastic agency to work with providing me with the best of care. They are diligent in their work and compassionate towards my son. The management listens to my needs and are readily available to my needs.

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Review from Silva P (Mother of Client) published on 20 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My son has been receiving KOPE MEDICS service since Jan 2021. I am very pleased with the care provision from the agency. The carers are very diligent, experienced, polite, and respect our family's privacy. I can see a genuine interest and care towards my son and this makes me comfortable and trust the
staff. The management is very responsive, always present in CIN meetings or other necessary circumstances.

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Current Review Score: 9.6 (9.600)

Overview of Review Score

The Review Score of 9.6 (9.600) out of 10 for KOPE-MEDICS (Southwark) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for KOPE-MEDICS (Southwark) is calculated as follows: ( (33 Excellents x 5) ) ÷ 33 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for KOPE-MEDICS (Southwark) is based on 6 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 = 4.6

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about KOPE-MEDICS (Southwark)

What Type of Services does KOPE-MEDICS (Southwark) offer?

KOPE-MEDICS (Southwark) offers Home Care & Nursing Care.

How many Carers does KOPE-MEDICS (Southwark) employ?

KOPE-MEDICS (Southwark) employs 60 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact KOPE-MEDICS (Southwark) to verify any information. View our terms and conditions. KOPE-MEDICS (Southwark) has a Platinum Service – more info.