Havesters Care Ltd

Room 111, Victory Business Centre, Somers Road North, Portsmouth PO1 1PJ
Submit a Review
9.0 4 Reviews
  • Havesters Care Ltd, Portsmouth
Havesters Care provides domiciliary care in Hampshire to clients from 18-65 and above. The agency has qualified managers who have a wealth of experience in managing home care service.

Carers are trained in all areas of care inclusive of complex care and clients with complex needs. Havesters Care Ltd. takes pride in robust recruitment and ensures that their carers are trained to deliver person-centred care. Carers promote privacy and dignity at all times, empowering people to live independently with choice over the care they receive.

Show Havesters Care Ltd on the Map

Care Provided by Havesters Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Havesters Care Ltd
  • Person in charge
  • Lorna Chivandire (Manager)
  • Admission Criteria
    • None

Funding & Fees Guide for Havesters Care Ltd

  • Prices

  • Our fees range from £22/hr for sitting service and £30/hr for personal care. Costs depend on tasks and the nature of care being provided

  • Please get in touch for more clarification

Havesters Care Ltd Reviews (4)

9.0

Havesters Care Ltd has a Review Score of 9.0 (9.000) out of 10, based on 4 reviews in the last 2 years. Over all time Havesters Care Ltd has 4 reviews.

Overall Experience

  • 3
  • 1
  • 0
  • 0
  • 0

Date Published

4
0
4
4
0

Review from V H (Daughter of Client) published on 13 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers are very helpful with my dad and he appreciates having their support.
There have been times when some of the carers have lapsed in the routines for my dad.
However, there has been a discussion with the manager and who has acted straight away and things are improving.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from E B (Daughter of Client) published on 24 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care from Havesters. My mother is 94 and is very happy with the care she receives from all at Havesters. Carers are all friendly and listen to her needs. It makes my life so much easier knowing that she is well cared for.

Reply from Lorna Chivandire, Manager at Havesters Care Ltd

Thank you for your feedback, it goes a long way and carers will be informed of how well they are doing. Thank you once again, we aim to do more.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from E R (Client) assisted by family/friend published on 8 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely helpful carers, very pleasant and do a good job.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Tina T (Wife of Client) published on 10 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Havesters Care came into our lives when my husband became vulnerable and started to self-neglect. His health has deteriorated over the last two years and his needs have become more complex and is now in need of two carers four times per day, every day.
The care he receives from his carers is exceptional,
they are kind, considerate, maintain his dignity, respectful and punctual.
I rely on these carers heavily as I still work, so his medication, welfare and comfort are solely managed by them.
Any small problems I have encountered I raised with management and it was always dealt with swiftly and politely.
There is no doubt my husband remains in our home, as per his wishes, due to the help and support we receive from Havesters' carers.
The lovely thing is daily, within 5 minutes of arrival...there is laughter in the house...they have got to know their client and chat and give companionship whilst completing their sometimes unpleasant tasks due to dementia and incontinence.
I salute them all!

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Havesters Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.750 for Havesters Care Ltd is calculated as follows: ( (18 Excellents x 5) + (6 Goods x 4) ) ÷ 24 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Havesters Care Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Oct 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

Lorna

Lorna Chivandire

Job Title: Director

Joined: 2024

Meet part of the wonderful team at Havesters Care Ltd


Frequently Asked Questions about Havesters Care Ltd

What Type of Services does Havesters Care Ltd offer?

Havesters Care Ltd offers Home Care.

How many Carers does Havesters Care Ltd employ?

Havesters Care Ltd employs 46 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Havesters Care Ltd to verify any information. View our terms and conditions. Havesters Care Ltd has an Enhanced Service – more info.