Our model is all of our appointments are the minimum of 1 hour.
We can support you with all aspects of personal care along with taking you to appointments at, taking you shopping and any other social outings, as long as it is safe to do so.
Our fees for 2023 are between £26-£30 an hour
We check all other local providers to ensure we are competitive and offer good value for money.
There are no other companies that deliver the level of service that we do.
Our prices are in the mid range of other providers.
Milcare has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years. Over all time Milcare has 5 reviews.
Review from Lynn H (Daughter of Client) published on 21 March 2024
Submitted via Website •
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Reply from Danny Mills, Senior Care Consultant at Milcare
Thank you for your kind words. Your mum was a privilege to look after. A strong lady who brought up her family in a fantastic way. We are proud of the way we support people, and it is always nice to have positive feedback. I shall ensure the rest of the staff who were part of your mum's support receive this as well. Kind regards.
Staff
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Management
Treated with Dignity
Value for Money
Review from Kathleen A (Client) published on 1 November 2023
Submitted via Postal Card •
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Reply from Danny Mills, Senior Care Consultant at Milcare
Thank you Kathleen for your kind words. We hope you are both doing well still.
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Management
Treated with Dignity
Value for Money
Review from John P (Son of Client) published on 21 August 2023
Submitted via Postal Card •
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Reply from Danny Mills, Senior Care Consultant at Milcare
Thank you, John, she is a lovely lady. It is our pleasure to support her.
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Treated with Dignity
Value for Money
Review from Sharon K (Daughter of Client) published on 21 August 2023
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Reply from Danny Mills, Senior Care Consultant at Milcare
Thank you, Sharon.
Your dad is a real character and we enjoy going to see him.
We are proud that we can help him remain independent, living his best life.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Gareth P (Client) published on 25 July 2023
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Treated with Dignity
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The Review Score of 9.5 (9.500) out of 10 for Milcare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Milcare is calculated as follows: ( (30 Excellents x 5) ) ÷ 30 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Milcare is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Milcare to verify any information. View our terms and conditions. Milcare has a Basic Service – more info.