Milcare

516 Market Street, Whitworth, Rochdale OL12 8QW
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9.5 5 Reviews
  • Milcare, Rochdale

Care Provided by Milcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Milcare Ltd
  • Person in charge
  • Danny Mills (Senior Care Consultant)

Funding & Fees Guide for Milcare

  • Prices
  • Our model is all of our appointments are the minimum of 1 hour.
    We can support you with all aspects of personal care along with taking you to appointments at, taking you shopping and any other social outings, as long as it is safe to do so.
    Our fees for 2023 are between £26-£30 an hour


  • We check all other local providers to ensure we are competitive and offer good value for money.
    There are no other companies that deliver the level of service that we do.
    Our prices are in the mid range of other providers.


9.5

Milcare has a Review Score of 9.5 (9.500) out of 10, based on 5 reviews in the last 2 years. Over all time Milcare has 5 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Cannot praise Senior Care Consultant and the staff at Milcare highly enough – extremely professional, without compromising the care our loved ones need. Changed to Milcare after a dreadful experience with a care agency recommended by Adult Care, and although Adult Care tried to deter us from moving
Mum’s care away from their recommended company we are so glad we stood our ground and moved. The ladies from Milcare that looked after Mum had great empathy, and nothing was too much trouble and, always time for a chat – thank you so much Milcare!

Reply from Danny Mills, Senior Care Consultant at Milcare

Thank you for your kind words. Your mum was a privilege to look after. A strong lady who brought up her family in a fantastic way. We are proud of the way we support people, and it is always nice to have positive feedback. I shall ensure the rest of the staff who were part of your mum's support receive this as well. Kind regards.


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Overall Experience  Overall Experience 5.0 out of 5

Since being informed of Milcare via a friend, my husband, who is in a care home, and myself have been so very pleased and grateful for the help you have provided.
We are both very happy with your service and would thoroughly recommend your service to anyone in need.

Reply from Danny Mills, Senior Care Consultant at Milcare

Thank you Kathleen for your kind words. We hope you are both doing well still.


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Overall Experience  Overall Experience 5.0 out of 5

Very happy with the service. The staff are pleasant and reliable, but more importantly, treat Mum with care, respect and empathy. I would recommend Milcare in a heartbeat.

Reply from Danny Mills, Senior Care Consultant at Milcare

Thank you, John, she is a lovely lady. It is our pleasure to support her.


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Overall Experience  Overall Experience 5.0 out of 5

Since my dad had Milcare, me and my dad felly a lot happier with Milcare being my dad's care as he had a lot of bad carers over the years, not doing their jobs and looking after my dad right. So more than happy with this care.

Reply from Danny Mills, Senior Care Consultant at Milcare

Thank you, Sharon.
Your dad is a real character and we enjoy going to see him.
We are proud that we can help him remain independent, living his best life.


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Overall Experience  Overall Experience 5.0 out of 5

Great staff, great support and amazing management. The staff are top class except one support staff but I can't say it. My hours of support are great.

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Value for Money

Current Review Score: 9.5 (9.500)

Overview of Review Score

The Review Score of 9.5 (9.500) out of 10 for Milcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Milcare is calculated as follows: ( (30 Excellents x 5) ) ÷ 30 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Milcare is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Meet the Team (0)

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Frequently Asked Questions about Milcare

What Type of Services does Milcare offer?

Milcare offers Home Care.

How many Carers does Milcare employ?

Milcare employs 25 carers.