Blue Angel Care Central Hampshire

Wessex House, Upper Market Street, Eastleigh SO50 9FD
Submit a Review
9.9 53 Reviews
  • Blue Angel Care Central Hampshire, Eastleigh
Across Berkshire, Hampshire, and Surrey, the Blue Angel team provide high-quality, personalised care that helps people live independent and fulfilled lives.
For them, safe, efficient services in the home are just the foundation of quality. What constitutes exceptional care is a team that’s willing to go beyond the expected, listening, understanding, and responding to what people really need.

It’s a level of commitment you can feel in every part of their work, from their stringent recruitment process to their quality controls and Care Quality Commission (CQC) regulatory compliance. Their services include:

Night Care
Palliative Care
Personal Care
Live-in Care
Dementia Care
Respite Care
End of Life Care
Companionship
Housekeeping

At Blue Angel, care isn’t just something you provide. It’s something you can feel in every interaction.

Read their reviews on their Blue Angel Care profile to hear what their clients have to say!

Show Blue Angel Care Central Hampshire on the Map

Care Provided by Blue Angel Care Central Hampshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Person in charge
  • Michelle Bilcock (Manager)

Funding & Fees Guide for Blue Angel Care Central Hampshire

  • Prices

  • From £22.50 per visit

  • We offer a free, no obligation care consultation with our team. Enquire today.

Blue Angel Care Central Hampshire Reviews (53)

Total of 53, showing 1-20
9.9

Blue Angel Care Central Hampshire has a Review Score of 9.9 (9.875) out of 10, based on 27 reviews in the last 2 years. Over all time Blue Angel Care Central Hampshire has 53 reviews.

Overall Experience

  • 49
  • 4
  • 0
  • 0
  • 0

Date Published

53
3
12
27
26

Review from K S (Daughter-in-law of Client) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my in-laws receive from Blue Angel is exceptional especially their main carer who comes in. Nothing is too much trouble for her to do very patient, compassionate & caring towards them. Whenever I need to deal with the office staff regarding my in-laws care they are very quick to sort out any
problems I may have.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from G M (Daughter of Client) published on 13 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blue Angel are amazing, they have been caring for my Mum for 18 months and we now have live in care with them. They are always there when Mum or I need them, I can only praise them, we needed care at short notice and they managed to sort it out straight away. I can't praise them enough. They have
taken the stress out of finding care.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear G,Thank you for your lovely feedback!We are pleased to hear that Mum has settled well with the live-in caregiver and we look forward to continuing to help you all.Kind regards,Blue Angel Care Team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C P (Daughter of Client) published on 11 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really lovely carers, considerate and helpful and trustworthy, always well informed and I feel relaxed with them looking after Mum.
The girls are caring and kind and overall, five-star rating all round, will recommend to other people.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you for your lovely feedback, We are pleased to hear that you are happy with the service that is being given to your mum. Kind regards, Blue Angel Care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Diane L (Wife of Client) published on 15 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blue Angel Care gives me a few hours each week to enable me to meet with friends without any worry. The carer is fantastic and manages to get him to do things that he wouldn't do for me. She is very patient and understanding of my husband's condition.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear Diane, thank you for your lovely review, it is lovely to hear that your husband is doing so well and we are able to help. Kind regards, Blue Angel Care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Charlotte M (Client) published on 8 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have now been with Blue Angel Care for approximately three months and I am very satisfied with the service.
I started with Blue Angel after being with a different company for years but new management/admin had become untenable.
From the start, the care coordinator I mainly deal with has been fantastic
and understands my needs, especially in regard to my anxiety caused by previous company.
My care is scheduled exactly as I need, when I need. If changes are made, someone from the office communicates this in a timely manner.
They also communicate well with their carers about me so the carers know what they're doing.
Every carer I've had has been lovely and professional.
Overall, my experience with Blue Angel has been excellent and highly recommend them.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear Charlotte, thank you for taking the time to write this lovely review for us. We are glad you are happy with our services. We really appreciate your support! Kind regards, Blue Angel Care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Susan D (Wife of Client) published on 30 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has taken a break, I find it really does him good. Carers are very polite.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear Susan, thank you for taking the time to write this lovely review for us. We really appreciate your support! Kind regards, Blue Angel Care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from A C (Goddaughter of Client) published on 30 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blue Angel helped with the care of my Godmother and were really flexible filling in when her private carers could not make a visit, as well as covering visits as we increased her care with her increasing frailty. They were really good at communication, keeping me updated, and very caring with my Godmother.
Would certainly recommend them.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you for taking the time to write this lovely review for us. We are glad you are satisfied with our services. We really appreciate your support! Kind regards, Blue Angel Care


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Janet M (Wife of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been having Blue Angel Care carers for his personal needs for a long while now. They are very friendly, professional and helpful carers. He is always pleased to see them and enjoys having a chat. Would certainly recommend them.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear Janet, thank you for taking the time to write this lovely review for us and recommending our home care services. We really appreciate your support! Kind regards, Blue Angel Care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from James H (Son of Client) published on 29 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blue Angel Care have helped me and my brothers support and care for our mum and to keep her in her own home.
They have been great in bonding with Mum, caring for her and doing personal care which otherwise would have been difficult for us to do. They have always been good with communication and keeping
us up to speed with how Mum is.
They have gone above and beyond on quite a few occasions. We are very pleased and grateful we have such a good care company helping us with our mum. Would highly recommend this care company.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear James, thank you for taking the time to write this lovely review for us. We are glad you are satisfied with our services. We really appreciate your support! Kind regards, Blue Angel Care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from James D (Husband of Client) published on 28 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Blue Angel Care Central Hampshire carers are always nice and polite, they always greet both myself and my wife when they visit. No problems with times, we have a good relationship with the office, if we ever have a problem we call them and they sort it out which is very helpful to us.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear James, thank you for taking the time to write this wonderful, five-star review for us. We really appreciate your support! Kind regards, Blue Angel Care.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Rob M (Son of Client) published on 7 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blue Angel were very quick to respond to a request for help for my mother at short notice. After a meeting in the afternoon I was given an option to have a carer that evening. We decided that the carer could wait for the next morning. When the carers did come they would be very patient with my mother.
My mother found it difficult to know what the carers could do for her at the beginning. With patience and understanding my mother was able to build a relationship with her carers. My mother had a fall and the carer dealt with the situation very well and called the necessary assistance, staying with her until help arrived.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you for your lovely review, we are happy that your mother is happy with the support that is being provided by Blue Angel Care. Kind regards, Blue Angel Care


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Coralie T (Daughter of Client) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very caring group of people that continue with great service. Never a problem to add tasks or cancel slots.
Telephone answering is immediate and the same care as with the service staff. I wish them all the best for the future.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you for your lovely review, we really appreciate your kind words and support, kinds regards, Blue Angel Care Team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Janet R (Daughter of Client) published on 19 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Carer was so kind to my mother who was really struggling. Her energy and friendly manner encouraged her to get up and get going. I was able to leave her in very capable hands. Mum was feeling much better when the carer left.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear J,Thank you very much for taking out time to write this amazing review for us. We really appreciate your support!Kind regards,Blue Angel Care


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J P (Client) published on 19 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

At a time when I was unable to do my own flat cleaning following discharge from hospital help from Blue Angel, was very much appreciated. On recovery, I treated myself to some more weeks of help from the same Blue Angel young lady.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear J, Thank you very much for leaving this wonderful review for us. We are grateful for your support! Kind regards, Blue Angel Care


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from C D (Wife of Client) published on 17 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The excellent staff from Blue Angel have been very patient with my husband, who was reluctant to accept help. They have taken the time to get to know him, put him at ease and given us some peace of mind when we cannot be there. Thank you so much, Blue Angels.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you for your lovely feedback. We are so happy that your husband is enjoying the little support he requires and we are glad that we can make a difference.
Kind regards,
Blue Angel Care Team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J H (Wife of Client) published on 30 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers always arrived cheerily and greeted my husband every time. He was gently treated when they had to move him and made him comfortable at all times. They made sure he was never in pain so ensured his last few weeks were as peaceful as possible.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear J,


Thank you so much for your lovely feedback. It was a privilege to have been able to support Mr H and ensure that all his needs were met in his last few weeks.


Kind regards,
Blue Angel Care Team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Isabelle C (Daughter-in-law of Client) published on 29 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since June my step-mother has welcomed the visits of Blue Angel carers twice a week. The carers have built a trusting and caring relationship with her and are helping us to ensure her welfare. I also highly value the collaborative approach with the leading team as we modify together the care they provide
as her needs change. They are always available and responsive with strong human values. The team provides a digital tool that allows us to read notes on how each visit went - this is highly informative to identify early future needs. We are grateful to and thank every member of the team for their work they provide with kindness and professionalism. We shall increase their involvement in the care of our dear stepmother in confidence.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you so much for writing such a lovely review for us. We are glad you are happy with our services.
We really appreciate your support.
Kind regards,
Blue Angel Care Team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M S (Client) published on 24 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the time I spend with your carer and look forward to each visit.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear M,
Thank you very much for writing this kind review for us. We are glad you are happy with our services, we really appreciate your support!
Kind regards,
Blue Angel Care Team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Pam H (Daughter of Client) published on 20 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After a traumatic experience in hospital and with a poor prognosis, Blue Angel Care was booked for my dad when he came home. They are kind, knowledgeable, reliable and never mind talking to me if I call to ask a question. They have reassured my very anxious and unwell Dad and given me peace of mind.
Finding caring and efficient people to help my dad was amazing.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear P, thank you for your lovely feedback it is very much appreciated. It is an absolute pleasure to be able to support your father and also to be able to reassure you all as a family.
Kind regards,
Blue Angel Care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Natalie P (Granddaughter of Client) published on 17 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan recently started having a take a break once a week and absolutely loves being able to get out and have a good chat with the carers, they are all so polite and welcoming so thank you for making my nan's days out fun.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear N, thank you very much for your lovely feedback, It is so lovely to be able to support your nan and ensure she is able to take a break for a few hours a week.
Kind regards,
Blue Angel Care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Blue Angel Care Central Hampshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Blue Angel Care Central Hampshire is calculated as follows: ( (140 Excellents x 5) + (20 Goods x 4) ) ÷ 160 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blue Angel Care Central Hampshire is based on 27 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (17)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (4)

Michelle

Michelle Bilcock

Job Title: Registered Manager

Joined: 2020

I started with Blue Angel Care on the 24th Feb 2020 as the Care Manager for the Farnborough location and In January 2021 I left the Farnborough location and became the Registered Manager of the new Central Hampshire branch.


I love being part of a great team, working together, achieving great outcomes. Making a difference in people's lives. In my free time, I love spending time with my family and grandchildren. I love socializing with friends and weekends away with my husband.


Teodora

Teodora

Job Title: Training and Development Officer

Joined: 2021

I joined Blue Angel Care in 2021 as a Senior caregiver and then shortly joined the office team as a Care Specialist. I now work as the training and Development Officer.


My journey in social care started in 2014 as a caregiver, and then over the years I became an experienced Field Supervisor. I am fully dedicated to delivering the best standard of care to our clients by working closely with the Blue Angel Care team at the Central Hampshire Branch.


Natalie

Natalie Pragnell

Job Title: Care Specialist

Natalie started working in the care sector in 2009 as a Domiciliary care worker and started working for Blue Angel Care Central Hampshire in January 2022 as a Senior Carer, she was shortly promoted to the office team as a Care Specialist.


Natalie has progressed in her role and carries out the team's Coordination as well as client assessments/reviews. Hobbies are spending time with family and friends, and horse riding when time allows.


Mikhala

Mikhala Forbes

Job Title: Care Specialist

I started in care a year and a half ago with little experience. I felt part of the team immediately and had great training. After 6 months I was promoted to Senior caregiver. I had the responsibility of performing spot checks and helping out in the office. Now I'm currently completing my NVQ level 3 and in the office helping with recruitment and planning events. I have loved my journey so far and look forward to things to come.


Her hobbies are spending time with her children and watching them play for the local football team.


Socialising with friends in her garden weather permitting.


Frequently Asked Questions about Blue Angel Care Central Hampshire

What Type of Services does Blue Angel Care Central Hampshire offer?

Blue Angel Care Central Hampshire offers Home Care.

How many Carers does Blue Angel Care Central Hampshire employ?

Blue Angel Care Central Hampshire employs 150 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blue Angel Care Central Hampshire to verify any information. View our terms and conditions. Blue Angel Care Central Hampshire has a Platinum Service – more info.