Blue Angel Care Central Hampshire

Wessex House, Upper Market Street, Eastleigh SO50 9FD
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9.9 53 Reviews
  • Blue Angel Care Central Hampshire, Eastleigh
Across Berkshire, Hampshire, and Surrey, the Blue Angel team provide high-quality, personalised care that helps people live independent and fulfilled lives.
For them, safe, efficient services in the home are just the foundation of quality. What constitutes exceptional care is a team that’s willing to go beyond the expected, listening, understanding, and responding to what people really need.

It’s a level of commitment you can feel in every part of their work, from their stringent recruitment process to their quality controls and Care Quality Commission (CQC) regulatory compliance. Their services include:

Night Care
Palliative Care
Personal Care
Live-in Care
Dementia Care
Respite Care
End of Life Care
Companionship
Housekeeping

At Blue Angel, care isn’t just something you provide. It’s something you can feel in every interaction.

Read their reviews on their Blue Angel Care profile to hear what their clients have to say!

Show Blue Angel Care Central Hampshire on the Map

Care Provided by Blue Angel Care Central Hampshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Person in charge
  • Michelle Bilcock (Manager)

Funding & Fees Guide for Blue Angel Care Central Hampshire

  • Prices

  • From £22.50 per visit

  • We offer a free, no obligation care consultation with our team. Enquire today.

Blue Angel Care Central Hampshire Reviews (53)

Total of 53, showing 21-40
9.9

Blue Angel Care Central Hampshire has a Review Score of 9.9 (9.875) out of 10, based on 27 reviews in the last 2 years. Over all time Blue Angel Care Central Hampshire has 53 reviews.

Overall Experience

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Review from J W (Daughter of Client) published on 12 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Blue Angel Care always provide excellent service. The office and carers always respond well to Mum's needs. They listen and are very proactive.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you for your review, we are pleased to hear that your mum's needs are being met by Blue Angel Care.
Kind regards,
Blue Angel Care team.


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Review from Linda M (Daughter of Client) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the service provided by Blue Angel Care workers who have been kind and caring whilst ensuring Mum’s care needs are met. It is so lovely to hear my mum having a good giggle with her helpers and seeing the interest they take in her and her well-being. We feel very fortunate to have
this standard of care for Mum.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear L, thank you for your lovely feedback, It is a great pleasure to be able to support you and help you where we can.
Kind regards,
Blue Angel Care team.


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Review from D D (Son-in-law of Client) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't praise them enough. Carers always very polite and respectful. They always ensure they respect my father-in-laws dignity. They chat away to my father-in-law, putting him at ease. They always try to accommodate any requests for changes to times of visits if we have hospital or GP appointments. Making
it so much easier for all of the family to cope.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear D, thank you for your amazing feedback, It is lovely to be able to support where possible to ensure quality care.
Kind regards,
Blue Angel Care team.


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Review from Shaun D (Grandson of Client) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I honestly don’t think my grandad would still be with us if it wasn’t for the care that Blue Angel Care provided. They’re so polite and kind. They are flexible and treat my grandfather with much respect and maintain his dignity even with all the nasty aspects of his needs. Every carer that I’ve met
has been kind and polite. All the ones that I haven’t met my grandparents describe as lovely lad or girls.
I would like to see Blue Angel Care take care of more of my relatives in the future if the need arises.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear S, thank you for your lovely feedback, it is lovely to be able to support where possible to ensure quality care.
Kind regards,
Blue Angel Care team.


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Review from I D (Son of Client) published on 3 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is housebound so doesn’t really get to see anyone but the carers are very friendly and always make Mum laugh, they tend to all her needs and Mum enjoys the banter with them. They also have a bit of banter with my father.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear I, thank you for your comments and feedback, we are very grateful to be able to support you.
Kind regards,
Blue Angel Care team.


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Review from Geoffrey B (Client) published on 12 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Care taken, was very efficient and also very considerate. Staff were sociable and really helpful.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear G, thank you for your lovely feedback. It is a great pleasure to be able to support you and help you where we can.
Kind regards,
Blue Angel Care team.


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Review from C S (Client) published on 11 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Found all the office and staff carers very helpful, kind and caring. I am supported at regular times. The carers respect my need to be independent. I have two visits a day to ensure of my well-being.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear C,


Thank you very much for taking out time to submit this wonderful review. We really appreciate your support!


Kind regards,
Blue Angel Care Team


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Review from Sandy F (Daughter of Client) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fantastic care team!
Blue Angels Care Central Hampshire has been caring for my mum for the past four months and cannot fault them one bit.
From the care they have given my mum and also the assistance and care for the family too. I'm just really sad that my mum's continual health care cannot
be given by these guys.
Thank you for everything you have done for our family.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear Sandy,


Thank you very much for taking out time to write this wonderful review for us. We are grateful for your support!


Kind regards,
Blue Angel Care Team


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Review from Lucy C (Daughter of Client) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was very lucky to have Blue Angel Care look after him after he came out of the hospital with pneumonia and cancer; he's very poorly, and all the staff that have been and still are looking after Dad have been amazing, very caring and understanding, never rushing and very attentive.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear Lucy,
Thank you very much for sharing this amazing feedback with us. We really appreciate your support!
Kind regards,
Blue Angel Care Team


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Review from M S (Daughter-in-law of Client) published on 6 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overall, the care service provided works well for my mother-in-law and for us as a family.
The company make us aware of any concerns straight away and helps where possible.
Having experienced other care companies, Blue Angel is one of the best care companies I have dealt with.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you very much for sharing this wonderful feedback with us. We appreciate your support!
Kind regards,
Blue Angel Care Team


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Review from P F (Son of Client) published on 2 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team at Blue Ange Care Central are very friendly and accommodating. I've had to alter shifts at short notice and there have been no issues.
My mum is very satisfied with the level of care and I have security in the knowledge that professional carers are looking after a loved one.
Thank you, Blue
Angel Care Central!

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you very much for sharing this lovely feedback with us. We appreciate your support!
Kind regards,
Blue Angel Care Team.


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Review from Anne O (Daughter of Client) published on 2 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blue Angels have improved the quality of my parent's life. They are professional, caring and reliable. Initially, provided support for my mum at short notice after a back problem in 2021 and have continued to assist her. Then last summer, following two hospital admissions, they provided support to my
dad. Mainly to motivate him to do his essential exercises and walks. They both look forward to their twice-weekly visits. For me, they are amazing. I live a three-hour drive away, and it's such a comfort that they are caring for Mum and Dad.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear Anne,


Thank you very much for taking out time to share this wonderful feedback with us. We really appreciate your support!


Kind regards,
Blue Angel Care Team


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Review from C F (Granddaughter of Client) published on 12 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely care team! They go above and beyond for their clients. I can feel relaxed knowing my nan is being very well looked after in my absence. Thank you to each and every one of you, especially one carer in particular who went out of her way to give my nan what she really wanted for dinner tonight when
she didn't have it in! It was very considerate and kind of you so thank you so much.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear C F,
Thank you very much for writing such a lovely review for us. We are so glad you are happy with our angels.
We appreciate your support!
Kind regards.


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Review from Tina G (Wife of Client) published on 9 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers at Blue Angel Care Central support us both. We look forward to their visits and they always provide the best care for my husband. He has confidence in them and they are always pleasant and professional in their care.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear Tina,
Thank you very much for taking out the time to write such a lovely review for us. We really appreciate your support!
Kind regards,
Blue Angel Care Team


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Review from B W (Son of Client) published on 31 October 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blue angel carers are very caring, patient and respectful. They take care of and are considerate of the client's home. They have delivered a high standard of care especially one staff member. We are only ending the care because mum requires long term care and has applied for benefits to help with the
payments and Hampshire county council supply the carers.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear B,


Thank you very much for taking out time to write this review for us. We really appreciate your support!


Kind regards,
Blue Angel Care Team


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Review from J B (Daughter of Client) published on 20 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Service was put in place very quickly after my mum, 90 and still living independently, had a brief stay in hospital. Adapted as Mum progressed with her own capabilities. Definitely continue the service, even if at a reduced capacity, as the staff are friendly, helpful and caring, giving me reassurance
and continuity all year round. Thank you.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you very much for taking out time to leave us a review. We really appreciate your support!
Kind regards,
Blue Angel Care Family.


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Review from A E (Son of Client) published on 31 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are extremely satisfied with Blue Angel Care from the initial setup to the tailored care our mother is receiving.
The Carers always introduce themselves to mum and ask how she is when they arrive and treat her with dignity and respect.
They are always caring, friendly, cheerful and willing to carry
out their tasks.
We are always contacted if there are any concerns.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear A,
Thank you very much for leaving us a wonderful review.
We appreciate your support, thank you!
Kind regards,
Blue Angel Care Team


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Review from L P (Client) published on 29 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Perfect in every way.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear L,


Thank you very much for taking out time to write this review for us, we really appreciate your support!


Kindest regards,
Blue Angel Care Team


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Review from Amanda T (Wife of Client) published on 28 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blue Angel girls are just lovely. They are so good with my husband so caring and professional. They always come in with a bright and happy attitude. They always make a point of talking to my husband and asking how he is and always offer a shoulder to cry on or a good ear to listen to him when he is
having a low day. We both look forward to them coming. They are so good with him from the practical caring side to the counselling side too. They always treat him with dignity and respect. I can't thank them enough. My husband always feels better when they have been. They are also lovely to me and ask how I am and always reassures me and gives me a cuddle when I need one.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear Amanda,


Thank you very much for sharing your lovely feedback with us. Your support means a lot to us!


Kind regards,
Blue Angel Care Family


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Review from J J (Daughter of Client) published on 22 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My brother and I have been very pleased with the care given to our elderly mother. The carers have taken lots of trouble to get to know mum and chat with her as well as giving her excellent care and advising us as soon as any problems arise. The girls in the office are also very helpful and proactive.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear J,
Thank you very much for taking out time to leave us a review. We are glad to be able to support your mum.
Kind regards,
Blue Angel Care Team


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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Blue Angel Care Central Hampshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Blue Angel Care Central Hampshire is calculated as follows: ( (140 Excellents x 5) + (20 Goods x 4) ) ÷ 160 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blue Angel Care Central Hampshire is based on 27 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (17)

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Meet the Team (4)

Michelle

Michelle Bilcock

Job Title: Registered Manager

Joined: 2020

I started with Blue Angel Care on the 24th Feb 2020 as the Care Manager for the Farnborough location and In January 2021 I left the Farnborough location and became the Registered Manager of the new Central Hampshire branch.


I love being part of a great team, working together, achieving great outcomes. Making a difference in people's lives. In my free time, I love spending time with my family and grandchildren. I love socializing with friends and weekends away with my husband.


Teodora

Teodora

Job Title: Training and Development Officer

Joined: 2021

I joined Blue Angel Care in 2021 as a Senior caregiver and then shortly joined the office team as a Care Specialist. I now work as the training and Development Officer.


My journey in social care started in 2014 as a caregiver, and then over the years I became an experienced Field Supervisor. I am fully dedicated to delivering the best standard of care to our clients by working closely with the Blue Angel Care team at the Central Hampshire Branch.


Natalie

Natalie Pragnell

Job Title: Care Specialist

Natalie started working in the care sector in 2009 as a Domiciliary care worker and started working for Blue Angel Care Central Hampshire in January 2022 as a Senior Carer, she was shortly promoted to the office team as a Care Specialist.


Natalie has progressed in her role and carries out the team's Coordination as well as client assessments/reviews. Hobbies are spending time with family and friends, and horse riding when time allows.


Mikhala

Mikhala Forbes

Job Title: Care Specialist

I started in care a year and a half ago with little experience. I felt part of the team immediately and had great training. After 6 months I was promoted to Senior caregiver. I had the responsibility of performing spot checks and helping out in the office. Now I'm currently completing my NVQ level 3 and in the office helping with recruitment and planning events. I have loved my journey so far and look forward to things to come.


Her hobbies are spending time with her children and watching them play for the local football team.


Socialising with friends in her garden weather permitting.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blue Angel Care Central Hampshire to verify any information. View our terms and conditions. Blue Angel Care Central Hampshire has a Platinum Service – more info.