Blue Angel Care Central Hampshire

Wessex House, Upper Market Street, Eastleigh SO50 9FD
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9.9 53 Reviews
  • Blue Angel Care Central Hampshire, Eastleigh
Across Berkshire, Hampshire, and Surrey, the Blue Angel team provide high-quality, personalised care that helps people live independent and fulfilled lives.
For them, safe, efficient services in the home are just the foundation of quality. What constitutes exceptional care is a team that’s willing to go beyond the expected, listening, understanding, and responding to what people really need.

It’s a level of commitment you can feel in every part of their work, from their stringent recruitment process to their quality controls and Care Quality Commission (CQC) regulatory compliance. Their services include:

Night Care
Palliative Care
Personal Care
Live-in Care
Dementia Care
Respite Care
End of Life Care
Companionship
Housekeeping

At Blue Angel, care isn’t just something you provide. It’s something you can feel in every interaction.

Read their reviews on their Blue Angel Care profile to hear what their clients have to say!

Show Blue Angel Care Central Hampshire on the Map

Care Provided by Blue Angel Care Central Hampshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Person in charge
  • Michelle Bilcock (Manager)

Funding & Fees Guide for Blue Angel Care Central Hampshire

  • Prices

  • From £22.50 per visit

  • We offer a free, no obligation care consultation with our team. Enquire today.

Blue Angel Care Central Hampshire Reviews (53)

Total of 53, showing 41-53
9.9

Blue Angel Care Central Hampshire has a Review Score of 9.9 (9.875) out of 10, based on 27 reviews in the last 2 years. Over all time Blue Angel Care Central Hampshire has 53 reviews.

Overall Experience

  • 49
  • 4
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  • 0

Date Published

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Review from J C (Daughter of Client) published on 18 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very happy with all dealings with Blue Angel, whether by phone or when I meet carers in Mum's house. Everyone at Blue Angel is positive, sympathetic and observant. Any problems that Mum has had have been resolved quickly and efficiently. Mum regards her carers as friends and enjoys their
visits. This is a great comfort to me.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear J,


Thank you very much for taking out time to leave a positive review for us.
We enjoy visiting your mum and are are glad to be able to support her.


Kind regards,
Blue Angel Care Family


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Review from Bruce P (Son of Client) published on 10 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

No praise can be too high for Blue Angel. The care and support they provide for my mother is as good as if she were in a residential care home, but with all the benefits of my mother being in her own home, in familiar surroundings. Blue Angel must be commended for their attention to detail, and maintaining
close contact with my sister and myself.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you very much for your wonderful feedback, we appreciate your support!


Kind regards,
Blue Angel Care Team


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Review from Joyce D (Client) assisted by family/friend published on 3 March 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and care. Vetr friendly team. Always prepared to go that extra step. Sensitive to client's needs and wellbeing.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you very much for leaving us a beautiful review. We appreciate your support!
Kind regards,
Blue Angel Care Team.


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Review from E W (Daughter of Client) published on 3 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has dementia and has been having regular visits twice a day from the team. At first, she was nervous about the idea but as soon as she met the carers she was happy. She has settled into a routine with them and looks forward to their visits. I always get a prompt reply when I contact them with
any queries or changes. Very reassuring!

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you very much for leaving us a beautiful review. We appreciate your support!
Kind regards, Blue Angel Care Team.


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Review from T S (Son of Client) published on 25 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Blue Angel team provide excellent service and care, they are looking after my mother regularly and it has helped her to maintain a good standard of life. I would rate this provider as highly recommended.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you very much for leaving us a beautiful review. We appreciate your support!


Kind regards,
Blue Angel Care Team


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Review from Robert O (Husband of Client) published on 5 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very satisfied with the service received, the carers involved have been extremely efficient and carried out their work in accordance to our needs in a professional and friendly manner. They have contributed to an improvement to our present lifestyle.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear Robert,
Thank you very much for taking out time to leave us a positive review. We greatly appreciate your support.


Kind regards,
The Blue Angel Family


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Review from Karen (Daughter of Client) published on 20 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blue Angels have provided a great and caring service to my dad. Very friendly, professional and punctual. They really respect my dad's dignity, making it easy for him to accept them. Can't praise them enough.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear Karen,
Thank you very much for writing a lovely review for us. We appreciate your support!


Kind regards,
Blue Angel Care Team


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Review from D P (Daughter of Client) published on 20 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely brilliant service from the manager and her team. Always helpful, friendly and there when we need them. Reliable, kind and honest and really care about my mother and father who always look forward to seeing them.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you so much for leaving such a wonderful review for us. We appreciate your support.


Kind regards,
Blue Angel Care Team


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Review from B P (Client) published on 19 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers are always friendly, helpful and caring and ask how you are feeling. I have been pleased with the service provided even though it has only been for a short period of time and would recommend their service.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you very much for recommending our services! We appreciate all your support.
Kind regards,
Blue Angel Care Team


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Review from Katie S (Daughter of Client) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly and efficient team. They are all extremely helpful.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Dear Katie,
Thank you very much for your kind review! We appreciate your support.
Kind regards,
Blue Angel Care Team


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Review from M M (Husband of Client) published on 7 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team are fantastic, always come with smiles on their faces and always pleased to see you. They are always willing to do any tasks big or small.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you very much for your wonderful feedback, we appreciate your support!


Kind regards,
Blue Angel Care Team


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Management

Treated with Dignity

Value for Money

Review from S J (Daughter of Client) published on 31 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The team have been supportive in all avenues of care. Nothing is too much effort to support my dad during his end of life care. They are on hand by telephone if we need extra advice and care. My dad feels at ease with all the carers.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you very much for your wonderful feedback. We appreciate your support!
Kind regards,
Blue Angel Care Team


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Care / Support

Management

Treated with Dignity

Value for Money

Review from Meryl C (Daughter of Client) published on 21 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Blue Angel Eastleigh have recently started caring for my mum following an extended stay in hospital. She is in the early stages of dementia, has very poor sight and mobility issues but was desperate to stay at home despite being advised against this by all agencies involved. She had a different care
company prior to her hospital stay but they were unable to accommodate her again so we had to find another.
My initial contact was with the care manager, who was very pleasant, knowledgeable (with a long nursing history) and reassuring and I was confident that they were the new company for mum. I’m so pleased with them, their practices and philosophy are very professional and the staff are pleasant and caring. My mum is not the most compliant of people but they have managed to persuade her that they are there to help her and are now doing things for her that the previous company were never able to in 4yrs.
I have no hesitation in highly recommending them. Extremely pleased

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Central Hampshire

Thank you very much for your wonderful words. We are glad you are happy with our services!
We all strive to deliver our tagline, 'your care is our passion'.


Kind regards,
Blue Angel Care Team


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Current Review Score: 9.9 (9.875)

Overview of Review Score

The Review Score of 9.9 (9.875) out of 10 for Blue Angel Care Central Hampshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.875 for Blue Angel Care Central Hampshire is calculated as follows: ( (140 Excellents x 5) + (20 Goods x 4) ) ÷ 160 Ratings = 4.875

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blue Angel Care Central Hampshire is based on 27 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (17)

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Meet the Team (4)

Michelle

Michelle Bilcock

Job Title: Registered Manager

Joined: 2020

I started with Blue Angel Care on the 24th Feb 2020 as the Care Manager for the Farnborough location and In January 2021 I left the Farnborough location and became the Registered Manager of the new Central Hampshire branch.


I love being part of a great team, working together, achieving great outcomes. Making a difference in people's lives. In my free time, I love spending time with my family and grandchildren. I love socializing with friends and weekends away with my husband.


Teodora

Teodora

Job Title: Training and Development Officer

Joined: 2021

I joined Blue Angel Care in 2021 as a Senior caregiver and then shortly joined the office team as a Care Specialist. I now work as the training and Development Officer.


My journey in social care started in 2014 as a caregiver, and then over the years I became an experienced Field Supervisor. I am fully dedicated to delivering the best standard of care to our clients by working closely with the Blue Angel Care team at the Central Hampshire Branch.


Natalie

Natalie Pragnell

Job Title: Care Specialist

Natalie started working in the care sector in 2009 as a Domiciliary care worker and started working for Blue Angel Care Central Hampshire in January 2022 as a Senior Carer, she was shortly promoted to the office team as a Care Specialist.


Natalie has progressed in her role and carries out the team's Coordination as well as client assessments/reviews. Hobbies are spending time with family and friends, and horse riding when time allows.


Mikhala

Mikhala Forbes

Job Title: Care Specialist

I started in care a year and a half ago with little experience. I felt part of the team immediately and had great training. After 6 months I was promoted to Senior caregiver. I had the responsibility of performing spot checks and helping out in the office. Now I'm currently completing my NVQ level 3 and in the office helping with recruitment and planning events. I have loved my journey so far and look forward to things to come.


Her hobbies are spending time with her children and watching them play for the local football team.


Socialising with friends in her garden weather permitting.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blue Angel Care Central Hampshire to verify any information. View our terms and conditions. Blue Angel Care Central Hampshire has a Platinum Service – more info.