Helping Hands Home Care (Evesham)

39 High Street, Evesham WR11 4DA
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7.0 2 Reviews
  • Helping Hands Home Care (Evesham), Evesham
Helping Hands Home Care (Evesham & Cotswolds) provides care that meets individual's needs.

Surrounded by the picturesque countryside of five different counties is Evesham and for those that live in the area, there is a team of dedicated carers from Helping Hands.

Working together to provide the very best in home care, the team cover Broadway, The Cotswolds, Evesham, Moreton-in-Marsh, Pershore, Shipston-on-Stour and the surrounding areas.

Whether you need regular visits throughout the week to help you keep on top of your household chores, or more intensive live-in support for a complex condition, Helping Hands Home Care provide individually tailored support that is completely unique to you and your requirements.

It may be that you are returning home following a spell in hospital and would like a little support on your road to recovery, or perhaps your loved one is living with dementia and you’d like more regular support in place for them as their condition progresses.

Whatever it is you need, the team at Helping Hands have over 30 years’ experience providing dedicated home care to over 40,000 families across the UK. Offering a fully managed service that is regulated by the Care Quality Commission (CQC), you can rest assured that your care is safe, efficient and reliable.

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Care Provided by Helping Hands Home Care (Evesham)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer

Good to Know

  • Person in charge
  • Hayley Hutton (Branch Care Manager)

Funding & Fees Guide for Helping Hands Home Care (Evesham)

  • Prices

  • Domiciliary Care From £34.60 per hour.

  • We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.

Helping Hands Home Care (Evesham) Reviews (2)

7.0

Helping Hands Home Care (Evesham) has a Review Score of 7.0 (7.000) out of 10, based on 1 reviews in the last 2 years. Over all time Helping Hands Home Care (Evesham) has 2 reviews.

Overall Experience

  • 1
  • 1
  • 0
  • 0
  • 0

Date Published

2
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0
1
1

Review from Mitchell W (Client) assisted by family/friend published on 6 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Happy with the service and timekeeping.
Happy that management has been able to secure extra call time with social services.
Staff assist with extra requirements as and when needed.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M C (Wife of Client) published on 26 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has been a client for five years approximately. We have been extremely satisfied with both the care and kindness he has received. The attention and approach are always cheerful and professional. He feels he always has a friend when the carers are here!

Reply from Hayley Hutton, Digital Marketing Executive at Helping Hands Home Care (Evesham)

Thank you so much for taking the time to leave such a wonderful review for us! It has been an absolute pleasure to support your husband and it is lovely to hear your kind words about our team - they will be delighted to learn of your praise for them. Always happy to help!
With very best wishes,


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 7.0 (7.000)

Overview of Review Score

The Review Score of 7.0 (7.000) out of 10 for Helping Hands Home Care (Evesham) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.000 for Helping Hands Home Care (Evesham) is calculated as follows: ( (6 Goods x 4) ) ÷ 6 Ratings = 4

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Evesham) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Nov 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Carlos

Carlos Lopes da Silva

Job Title: Branch Care Manager

I was born in Portugal and I am a father of two boys.


So far, I have been fortunate in life for I have been able to work and pursue my passions in both my working and personal life.


When I joined the Portuguese Army at the age of 20, I was introduced to the health and social care sector. I decided to transition into care very early in my working career, a decision that was triggered after working as a lifeguard during the summer. Starting as a rescuer, I soon progressed through different roles - all of which I had to do with taking care of my colleagues in the Military Hospital, helping them to safely recover to enable them to be discharged and return home.


In care, I discovered a whole new way of life that was much more fulfilling and more purposeful than anything I had done before. I am passionate about high standards of care and reliability, and I am proud of my ability to ‘see’ people.


Frequently Asked Questions about Helping Hands Home Care (Evesham)

What Type of Services does Helping Hands Home Care (Evesham) offer?

Helping Hands Home Care (Evesham) offers Home Care.

How many Carers does Helping Hands Home Care (Evesham) employ?

Helping Hands Home Care (Evesham) employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Helping Hands Home Care (Evesham) to verify any information. View our terms and conditions. Helping Hands Home Care (Evesham) has a Platinum Service – more info.