Clarity Homecare Bolton

Office 1, 113 Bradshawgate, Bolton BL1 1QD
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9.3 4 Reviews
  • Clarity Homecare Bolton, Bolton
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Care Provided by Clarity Homecare Bolton

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care Assessments

Good to Know

  • Person in charge
  • Charlie Hart (Registered Manager)
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Clarity Homecare Bolton Reviews (4)

9.3

Clarity Homecare Bolton has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Clarity Homecare Bolton has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
1
2
4
0

Review from Mark M (Son of Client) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having changed from a previous care agency that had management issues and was badly let down, I have been really pleased with Clarity Homecare Bolton. Initially there were a few initial teething problems but the owner promptly resolved them. Communication is great and the manager is very hands on and
knows everything about her team. I feel confident that if I have any concerns they will be addressed.
My mother had a short stay in hospital and the manager went above and beyond liaising with different agencies to ensure that everything was in place before my mother was discharged from hospital. The carers themselves have been caring and understanding, treating my mother with dignity and respect whilst understanding her needs.
Having the same carers has provided continuity of care and fostered positive relationships. It was the right decision to change to Clarity Homecare. I now feel confident that my mother is being well looked after.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Mark C (Son of Client) published on 31 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Been using Clarity now for about six weeks to provide social support for my Mum a couple of days a week. Was going so well that I arranged 5 consecutive days to allow me to take a short break. All went smoothly. The carer goes above and beyond and Mum enjoys her company. Manageress is friendly, constructive,
and helpful. So far, so good. Happy to recommend it as long as new clients don't take the carer from my Mum!

Reply from Charlie Hart, Registered Manager at Clarity Homecare Bolton

Thanks so much Mark! It's been a privilege to have met with you and your Mum. We are thrilled that you are happy with the service provided. It's been great to see the relationship between your Mum and the carer grow. Thank you for choosing Clarity Homecare Bolton.


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Management

Treated with Dignity

Value for Money

Review from Samantha H (Daughter of Client) published on 14 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers are great with Mum, the apps really good to get daily updates on how Mum's doing, they are so patient with Mum in getting her up and ready and general care and administering meds. Overall very happy.

Reply from Shanny Khan, NI at Clarity Homecare Bolton

Thank you so much for the positive feedback Samantha. We truly appreciate your continuous support and trust in us.


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Management

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Value for Money

Review from Karen S (Daughter of Client) published on 21 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been using Clarity Homecare services since May 2022. The manager at Bolton has personally managed the services needed and has constantly reviewed my mum's needs. Her assessments of the client’s needs and the care team are second to none. They not only care for my mum, but emotionally support
me too. It is so very true that the whole team care for their clients as if they are their own family. I can’t really ask for anymore can I? The service offered is second to none, which is pretty amazing in the current climate. I hope this review is helpful to someone. I am so impressed with Clarity Bolton that I have confidently recommended them to others, who have also become Clarity clients.

Reply from -, - at Clarity Homecare Bolton

We are genuinely thrilled to hear your kind words and to have been given the opportunity to care for your mum. Your satisfaction with our homecare services means the world to us and we greatly appreciate your recommendation of Clarity Homecare Bolton to others.
Our commitment to providing exceptional homecare services remains unwavering and your feedback motivates us to continue delivering a high-quality service that you can rely on.
Once again, thank you for entrusting us with your mum's care and please don't hesitate to reach out if you ever have any questions or concerns. We are here to provide ongoing support and assistance.


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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Clarity Homecare Bolton is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Clarity Homecare Bolton is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Clarity Homecare Bolton is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 10 May 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Clarity Homecare Bolton

What Type of Services does Clarity Homecare Bolton offer?

Clarity Homecare Bolton offers Home Care.

How many Carers does Clarity Homecare Bolton employ?

Clarity Homecare Bolton employs 28 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Clarity Homecare Bolton to verify any information. View our terms and conditions. Clarity Homecare Bolton has a Basic Service – more info.