Utmostcare Ltd

Verna House, 9 Bicester Road, Aylesbury HP19 9AG
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9.6 21 Reviews
  • Utmostcare Ltd, Aylesbury
Utmostcare Ltd helps meet people's care needs in the comfort of their own homes.

Skilled, compassionate staff can provide companionship, housekeeping, personal care, respite care and 24-hour care, if required.

Staff treat home care clients with dignity and respect at all times while meeting their care needs and wishes.

Care Provided by Utmostcare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Other Care Provided
  • Adult Home Care (18+)
  • Home Care for Children

Good to Know

  • Owner
  • Utmostcare Ltd
  • Person in charge
  • Christiana Alabi (Manager)

Funding & Fees Guide for Utmostcare Ltd

  • Prices
  • £28.75 per 60 mins
    £23 per 45 mins
    £17.25 per 30 mins


Total of 21, showing 21-21
9.6

Utmostcare Ltd has a Review Score of 9.6 (9.576) out of 10, based on 12 reviews in the last 2 years. Over all time Utmostcare Ltd has 21 reviews.

Overall Experience

  • 17
  • 4
  • 0
  • 0
  • 0

Date Published

21
1
3
12
9
Overall Experience  Overall Experience 5.0 out of 5

Cannot express how caring this company have been to accommodate my father's needs, going above and beyond, but most of all, showing such kindness and compassion. One member of staff, in particular, really is one amazing carer and she really does genuinely care about her clients' well being and ensuring
they get the best care possible. We have used a number of companies over the last few years but this is by far the best. I could not recommend them enough.

Reply from Christiana Alabi, Manager at Utmostcare Ltd

Hello Alison, We really appreciate your review of our service. We are so glad you chose Utmostcare to provide care for your father. It has been a pleasure to support your father to continue to live independently at home.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.6 (9.576)

Overview of Review Score

The Review Score of 9.6 (9.576) out of 10 for Utmostcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.576 for Utmostcare Ltd is calculated as follows: ( (42 Excellents x 5) + (20 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 66 Ratings = 4.576

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Utmostcare Ltd is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 Nov 2022

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (5)

Nazya

Nazya Malik

Job Title: Care Coordinator

Joined: 2013

I started my career as a young carer when I had to do PD dialysis for a family member, I did this for over 4 years. This made me very passionate about helping others fulfil their lives by providing assistance and managing various health-related conditions.


I have been in complex care for the last 11 years having done vast training including tracheostomy care in the community and hospital settings. Also have vast experience in using ventilation equipment like Bipap/ Cpap Cough assist and suction machines.


Regularly using feeding pumps. Managing Diabetes and monitoring vital signs. Also coordinating with Doctors and nurses to maintain optimal care for client needs and health.


I am compassionate and reliable with good relationship-building abilities. I am bilingual in English/Urdu/Punjabi and have excellent interpersonal communication skills and organizational skills to help run a positive and high-quality driven environment and anticipate the needs of our clients.


My hobbies include spending time with family and friends often going on walks or outings. I enjoy time in the garden growing vegetables and flowers. I often help within the local community day centre/ mosque ladies' group where vulnerable people attend and have a language barrier with translating and filling in forms for them.


Sad

Sad Mahi

Job Title: Senior Carer

It’s an honour for me to be a Carer. I have learnt how to be patient and listen and be supportive, also professional and responsible to do my duty and take care of my clients.
Being friendly and just listening to the clients, I made a strong bond with them. It’s the most important thing and makes the job way more easier.


As a Carer,I have to do personal care, medication, hoisting, bowel movement and support work.


Doing these different types of care work gave me a lot of experience. For some client I have to do their medication. I have to keep an eye on the medication running out or not and have to contact the GP sometimes. For Other clients I have to take them to the Pharmacy or shopping. By doing that I have learnt how to deal with different mindsets of people.


Although taking care of people is one of my hobbies, but I also enjoy doing gardening, cooking, playing football, swimming , reading books and more.


I believe my eagerness to help people who are in need ties me to the job I’m doing and with that it’s contributing to the society to give the Vulnerable people what they need.


Reginald

Reginald Mangwiro

Job Title: Carer.

Joined: 2021

I thoroughly enjoy supporting people and working within this field. Care is a career and had turned into a passion for me as I have grew into loving what I do daily.


I have worked in care for three years including service users whom have mental health and learning difficulties. The beauty of the job is that it gives you a better understanding to life and knowing that you have a positive impact in another person's life brings joy and happiness


I have lots of hobbies including playing and watching sports. I also enjoy socialising with friends and reading.


Gamuchirai

Gamuchirai Makowa

Job Title: Team Leader (Senior Carer)

Joined: 2022

NVQ3 certified compassionate Senior Carer with 2 years’ experience in assisting clients with mental impairments or physical limitations to manage everyday tasks. Skilled in assisting the vulnerable and providing patient-centred vital sign monitoring, and companionship to clients who have cognitive impairments with everyday tasks and self-care. I enjoy working with my team supporting them with supervision and training, mar charts and log audits, and care plans.


Key Skills and Job Summary


- Personal care
- Patient risk management
- Medical administration
- Slides and hoist operation
- Safeguarding knowledge
- Risk assessment
- Effective communication
- Moving and handling
- Critical thinking
- Time management
- Empathy
- Teamwork


Hobbies


Cooking, Laundry and General Housekeeping


During my spare time, I enjoy making meals, laundry and general housekeeping for those in need at family level, friends and neighbours' family functions and on community functions.


Gardening


Recently I have started a small backyard garden to boost the nutrition and healthy eating for my family and friends.


Visiting


I am a natural visitor for those in need including nursing homes.


Music


I enjoy singing and listening to worship songs for therapy and entertainment.


Gay Perpetua

Gay Perpetua Mawarire

Job Title: Carer

I'm a hardworking,committed individual with a great sense of responsibility and professionalism. I'm a honest, trustworthy person with a genuine interest and enthusiasm for helping and looking after the vulnerable individuals who may demonstrate challenging behaviours and willing to learn more in order to improve on the service delivery.


I have the ability to work individually and as part of a team and making sure that resources are utilised effectively and according to practice guidelines. I possess an impressive track record in helping to promote the physical and personal independence of clients. I'm highly motivated, patient, reliable, compassionate, caring, and empathetic. I always thrive to work according to a clients instructions following care and medication plans.


Main Duties and Responsibilities
1.   Providing personal care
2.   Medication administration
3.   Peg Feeding
4.   Tracheostomy care
5.   Stoma Care
6.   Building trusting relationships with the clients and inspiring them with a positive attitude
7.   Reading and reviewing care plans
8.   Providing physical and emotional supoport to clients daily,ensuring well -being and compliance with care plans.
9.   Collaborating with healthcare professionals, maintaining compliance with care standards.
10.   Making use of the MAR chart
11.   Treating clients with compassion, empathy and respect
12.   Catheter management
13.   Moving and Handing
14.   Shopping
15.   Assisting with induction of new staff


Hobbies
Volunteering in the Community
Taking walks
Reading