Elegance Care and Support Ltd

1 Station Road, Hetton-le-Hole, Houghton le Spring DH5 0AX
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1 Review
  • Elegance Care and Support Ltd, Houghton le Spring
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Care Provided by Elegance Care and Support Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • Elegance Care and Support Ltd
  • Person in charge
  • Debbie Hodgkins (Manager)

Funding & Fees Guide for Elegance Care and Support Ltd

  • Prices

  • £21.41 per hour
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Elegance Care and Support Ltd Reviews (1)

Over all time Elegance Care and Support Ltd has 1 review.

Overall Experience

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Date Published

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Review from A N (Client) published on 28 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

The Care worker supplied to me by Elegance Care, Houghton le Spring was the stepdaughter of my neighbour, she would arrive when she felt like it, not very late but late, she was either complaining of her bloated stomach and unable to carry out simple tasks, hungover, or sat smoking talking to her stepmother,
many many times she just went to the stepmother. I remember her telling me after she had been refused management sick pay that she was just going to sit in the office, and do nothing to teach them a lesson her bosses. Her mouth was like a potty. I am not used to foul language. So I would avoid Elegance Care 100 percent. This review may seem harsh but the carer was a nasty lady and continued to harass me after I reported her to the city council.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 26 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Elegance Care and Support Ltd

What Type of Services does Elegance Care and Support Ltd offer?

Elegance Care and Support Ltd offers Home Care.

How many Carers does Elegance Care and Support Ltd employ?

Elegance Care and Support Ltd employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Elegance Care and Support Ltd to verify any information. View our terms and conditions. Elegance Care and Support Ltd has a Basic Service – more info.