Rawi Care UK Ltd

1 Layton Crescent, Croydon CR0 4EA
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8.8 3 Reviews
  • Rawi Care UK Ltd, Croydon
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Care Provided by Rawi Care UK Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • Rawi Care UK Ltd
  • Person in charge
  • Hana Jama (Manager)
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Rawi Care UK Ltd Reviews (3)

8.8

Rawi Care UK Ltd has a Review Score of 8.8 (8.833) out of 10, based on 3 reviews in the last 2 years. Over all time Rawi Care UK Ltd has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
0
0
3
0

Review from Christine M (Daughter of Client) published on 19 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer from Rawi Care has been helping to look after my parents and continues to do so, since September 2023. It has been such a relief to find another carer who is trustworthy and able to look after my elderly parents to the same standards as my own. We have great communication and this really helps
for my peace of mind when I cannot be there myself. Thank you!

Reply from Abdisalam Ibrahim, Finance Manager at Rawi Care UK Ltd

Thank you for sharing your positive experience with us! We are glad you are happy with our service. We are grateful and appreciate you taking the time to share your ratings with us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from F E (Sister-in-law of Client) published on 26 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It was a very good experience, because the carer was excellent. She always came on time and finished the work to the client's needs. The client was very happy with her and the carer was very polite and very helpful.

Reply from Hana Jama, Manager at Rawi Care UK Ltd

Thank you for your kind words and for sharing your positive experience with us! We are glad you are happy with our service. We are really grateful and appreciate you taking the time to share your ratings with us.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Peter S (Son of Client) published on 14 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My late mother, who died in late March aged nearly ninety-eight, had the same carer for over eight years. For the last two years of her life, this carer lived with her 24/7 and joined Rawi Care about three months before my mother died. The care she gave my mother was exemplary, making sure that she
ate and drank well and was mobilised as required; difficult tasks (given that my mother had dementia) executed with patience, understanding and kindness. The company supported the carer exceptionally well throughout and especially towards the end of my mother's life. I have no hesitation in recommending Rawi Care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.8 (8.833)

Overview of Review Score

The Review Score of 8.8 (8.833) out of 10 for Rawi Care UK Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.833 for Rawi Care UK Ltd is calculated as follows: ( (15 Excellents x 5) + (3 Goods x 4) ) ÷ 18 Ratings = 4.833

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rawi Care UK Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 17 Aug 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Rawi Care UK Ltd

What Type of Services does Rawi Care UK Ltd offer?

Rawi Care UK Ltd offers Home Care.

How many Carers does Rawi Care UK Ltd employ?

Rawi Care UK Ltd employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rawi Care UK Ltd to verify any information. View our terms and conditions. Rawi Care UK Ltd has a Basic Service – more info.