MoreLoved Care

Sovereign House, 184 Nottingham Road, Nottingham NG7 7BA
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8.0 1 Review
  • MoreLoved Care, Nottingham
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Care Provided by MoreLoved Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • MoreLoved Care Ltd
  • Person in charge
  • Sharon Mvundura (Registered Manager)

Funding & Fees Guide for MoreLoved Care

  • Prices

  • £28.00 per hour

  • Live-in care is not charged per hour but weekly, starting from £900 depending on personal needs
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MoreLoved Care Reviews (1)

8.0

MoreLoved Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time MoreLoved Care has 1 review.

Overall Experience

  • 1
  • 0
  • 0
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Date Published

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Review from Dawn F (Daughter of Client) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They really do care! Mum is the happiest she's ever been with her care and is constantly telling me she has 2 lovely carers. Mum has dementia and is partially sighted and partially deaf so her needs are quite complex. After receiving what we considered to be inadequate care from 2 previous care companies,
MoreLoved was recommended to us. We thought after our 2 previous experiences that all care providers were the same, but they are definitely not, from the office staff to the actual carers we have not a bad word to say about them. Communication is excellent and nothing is too much trouble.
Not only is Mum more relaxed and less stressed her family are too knowing she is being well looked after.
Thank you MoreLoved you have made what is a difficult time for all so much easier.

Reply from laura kelby, Care Cordinator at MoreLoved Care

Thank you for your kind words. The carers adore your mum.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for MoreLoved Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for MoreLoved Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for MoreLoved Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about MoreLoved Care

What Type of Services does MoreLoved Care offer?

MoreLoved Care offers Home Care.

How many Carers does MoreLoved Care employ?

MoreLoved Care employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact MoreLoved Care to verify any information. View our terms and conditions. MoreLoved Care has a Basic Service – more info.