Bluebells Helping Hands

Office E7, Lynch Lane Offices, Lynch Lane, Weymouth DT4 9DN
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8.5 3 Reviews
  • Bluebells Helping Hands, Weymouth
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Care Provided by Bluebells Helping Hands

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Older Person Care

Good to Know

  • Owner
  • Bluebells Helping Hands Ltd
  • Person in charge
  • Carole Fellows (Manager)
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Bluebells Helping Hands Reviews (3)

8.5

Bluebells Helping Hands has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Bluebells Helping Hands has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
0
2
1

Review from Jonathan O (Son of Client) published on 19 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Consistently great care for my parents. As their needs increased, the care increased. Familiar team helped with consistent care. Clear communication with family appreciated. Professional yet friendly.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jane O (Client) published on 25 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Great service, lovely people, compassionate and very professional. They looked after my elderly Dad until he died, and now caring for my Mum. They go the extra mile in helping those they care for feel safe and cared for. I couldn't rate them highly enough.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from Sandy L (Daughter of Client) published on 9 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would rate this company five stars or more if I could.
The carers from Bluebells Helping Hands are very professional and very caring. Nothing is too much trouble.
They were caring for both of my parents who lived in their own home and had been diagnosed with Dementia.
Sadly my mother died at the
beginning of October 2020 having been released from the hospital on end of life care. I can honestly say that the managers and their team were brilliant in caring for my mother in her last days and also supporting my father and myself throughout the traumatic experience.
Now my father is living on his own and the carers from Bluebells Helping Hands visit him four times daily and he really looks forward to seeing them, the carers are brilliant and go above and beyond their duties.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Bluebells Helping Hands is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Bluebells Helping Hands is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Bluebells Helping Hands is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 7 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Bluebells Helping Hands

What Type of Services does Bluebells Helping Hands offer?

Bluebells Helping Hands offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Bluebells Helping Hands to verify any information. View our terms and conditions. Bluebells Helping Hands has a Basic Service – more info.