Ramm Care Group Ltd

Kestrel Court, Waterwells Drive, Quedgeley, Gloucester GL2 2AT
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9.8 18 Reviews
  • Ramm Care Group Ltd, Gloucester
Ramm Care Group offers home care packages and specialises in working alongside families and healthcare professionals to achieve the best possible support for clients. These range from home care, sitting in service, waking nights, sleep in-nights, live-in and live-out care packages.

As well as providing excellent day-to-day support, caring staff are experienced in identifying when clients or family carers may need additional help and are always available to offer advice, assistance and signpost when necessary.

Each client receives a care and support package which is fully tailored and adapted to their changing needs.

Ramm Care Group is focused on delivering high-quality care. To achieve this, they employ the best possible care givers.

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Care Provided by Ramm Care Group Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Ramm Care Group
  • Person in charge
  • Leah Sadoka (Registered Manager)

Funding & Fees Guide for Ramm Care Group Ltd

  • Prices

  • Prices start from £11.25 per 30 minutes.

  • Our fees depend on care and support needs, please contact us to learn more.

Ramm Care Group Ltd Reviews (18)

9.8

Ramm Care Group Ltd has a Review Score of 9.8 (9.767) out of 10, based on 13 reviews in the last 2 years. Over all time Ramm Care Group Ltd has 18 reviews.

Overall Experience

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Date Published

18
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13
5

Review from D W (Son of Client) published on 20 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The nurses are very professional from dealing with drugs to dealing with my Mother's mood and wishes of the day, they are very prompt and they are very respectful in their attitude towards other family members, if there is a problem the manager is in touch as soon as possible to inform one of the family.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for your kind feedback. We're pleased to hear that our carers provide professional and respectful care and that our managers communicate with family promptly when needed. Ensuring excellent care and keeping families informed is our priority.


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Review from L P (Client) published on 4 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found all my carers to be very kind, friendly and gentle. They always turn up on time. I wear a brace which is fitted in the morning at 7am, they always turn up with a smile and I have a lovely wash and then fit the brace, then check I can stand up and am comfortable. I have never had an experience
like the problems I had and I would be happy to recommend the care I have received to anyone.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for your kind words and wonderful feedback. We're delighted to hear that our carers at Ramm Care Group have provided you with timely, friendly, and attentive care. Your recommendation means a lot to us, and we truly appreciate your trust in our service.


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Review from P D (Son of Client) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good service with prompt communication whenever any issue arises, and good and timely responses to any queries. Staff arrive as expected and are friendly and efficient in providing the care agreed.

Reply from Emmerald Marunda, Clinical Lead (RMN) at Ramm Care Group Ltd

Thank you for your kind words. We appreciate your feedback. We are glad you're happy with our home care services. We are pleased to hear that our home carers arrive as expected, they are friendly and efficient in providing the agreed care. We'll continue to be prompt in our communication to provide reliable, friendly, and efficient care.


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Review from Allison P (Daughter of Client) published on 7 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

RAMM Care Group Have been looking after our dad, with three daily visits, 7 days a week. We have found all of the carers are friendly, cheerful and helpful, not to mention really caring! Dad's happy and so are we.

Reply from Emmerald Marunda, Clinical Lead (RMN) at Ramm Care Group Ltd

Thank you for your kind words. We're so pleased to hear that your dad is happy and that our carers are making a positive difference.


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Review from A T (Client) published on 30 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have engaged Ramm Care Group to look after our mum who is sadly unable to take care of herself anymore. We have found the carers to be helpful, kind and considerate to mum. Yes, it's been a real rollercoaster having to suddenly adjust a "new regime" of care but we have also had a lot of support from
Leah the manager, to help all of us adjust during an emotional and stressful period. We are very grateful to her and the carers. But the best review is from mum who always says how good the carers are!

Reply from Emmerald Marunda, Clinical Lead (RMN) at Ramm Care Group Ltd

Thank you so much for your wonderful feedback. We are truly touched by your kind words and are honoured to be entrusted with your mum's care. It means a great deal to us at Ramm Care Group to know that our carers have been able to provide the kindness, support and consideration she deserves. We understand that transitioning to a new care routine can be challenging and we are so pleased to hear that our registered manager has been able to offer the support and reassurance needed during this emotional and stressful time. Your appreciation reinforces our commitment to delivering compassionate, person-centred care and we are grateful for the trust you have placed in us. Hearing that your mum speaks so highly of our carers truly warms our hearts. Her comfort and well-being are always our top priorities and we will continue to strive to provide the best possible care for her.


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Review from R C (Client) assisted by family/friend published on 27 December 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using Ramm Healthcare for over a year, the carers are excellent and I am very happy with the care and help they provide and will go the extra mile to help me when I have an off day. The team we have are very professional and very friendly, they will take time out to talk with me as I now
do not leave the house. They always show a genuine interest in my well-being, life would be very difficult for myself and my husband without their help.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you so much for taking the time to share your kind and thoughtful feedback about Ramm Care Group. We are thrilled to hear that you've been happy with the care and support provided by our team over the past year. Your words about our carers' professionalism, friendliness, and dedication mean a great deal to us. It's heartwarming to know that our team has been able to make a positive difference in your life and provide comfort and companionship, especially on the days when you need it most. We're deeply committed to ensuring your well-being and supporting both you and your husband to the best of our ability. Your recognition of our efforts inspires us to continue going the extra mile. Thank you once again for your kind words and trust in our service. If there's anything more, we can do for you, please don't hesitate to let us know.


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Review from Peter G (Son of Client) published on 27 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was treated with a genuine warmth and attentive friendliness by all of Ramm's staff. This reassured her, and enabled her to take on the last weeks of her life with a sense that she was being cared for by people who she liked and trusted, and who liked her back. I'm very grateful to them for ensuring
Mum felt like a human being all the way, never just a patient.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for sharing such kind and deeply moving words about your mum's home care experience with us at Ramm Care Group. It means so much to hear that our care team was able to provide her with warmth, genuine care, and the sense of trust and connection she deserved during such a significant time in her life. We are truly honoured to have been a part of your mum's journey and to know that she felt valued and cared for as an individual, never just as a client. This is at the heart of everything we strive for, and your feedback is a testament to the compassion and dedication of our carers. Your gratitude touches us deeply, and we're thankful that we could support both your mum and your family during such a meaningful time.


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Review from Chris M (Son of Client) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Hugely helpful and caring response when my mum needed assistance. The staff is very pleasant and reliable. Been a big help not only for my mother but also for us as a family, relieving the workload on very busy people. A minor observation is that it would be the icing on the cake if the staff could
be a little more proactive with my mum, as she doesn't like to burden them and doesn't get the most out of the time available. This is a point for all of us though and I accept my mother is at the heart of it. Thanks again for a great service - it has been really helpful to us during a time of need.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you so much for your kind feedback! We're thrilled to hear that our team has been a big help to your mother and your family during this time. We truly appreciate your constructive suggestion about being more proactive and will take it on board to ensure we're providing the best possible support. Your comments mean a lot to us, and we're committed to continuing to offer reliable and caring assistance. Thank you once again.


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Review from Jeremy P (Son of Client) published on 16 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers were thoughtful and attentive to my father's needs. They were patient helping to deal with his challenges, especially as both my parents needed time to adapt to people they didn't know coming into the house to help them.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for your thoughtful feedback. We're so pleased to hear that our carers were attentive and patient in supporting your father's needs during this adjustment period. Helping families feel comfortable and supported is at the heart of what we do. Thank you for trusting us to care for your parents.


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Review from Charmaine W (Granddaughter of Client) published on 10 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't rate the carers and the care that has been provided for my nan highly enough. These guys are really the best home care company out there. They are always kind, and caring and do an amazing job at looking after and keeping my nan happy and relaxed. Any issues or changes in my nan's health or
care needs are always attended to well and her care plan is always changed immediately to keep everything running smoothly. Nothing is ever too much trouble and the staff are amazing. The fact that my nan has the same carers most days is a big positive for us as it really helps my nan feel at ease and also makes me feel more comfortable knowing that my nan is in good safe hands. They are always very punctual and on time. As a family, we really can't thank them all enough for what they do and my nan really trusts them and enjoys the time and care they give her.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you so much for your heartfelt feedback. We are truly grateful for your kind words and for taking the time to share your experience. It means the world to us at Ramm Care Group to know that the care we provide has made such a positive impact on your nan and your family. Our team is committed to delivering the highest standard of care, and it's wonderful to hear that our efforts to be attentive, kind, and consistent have made a difference. We understand how important it is to ensure that your nan feels happy, safe, and supported, and it's an honour to be entrusted with her care. We also want to acknowledge how much your involvement has contributed to this success. Your open communication, support, and trust in us have been invaluable in ensuring that we can provide the best possible care for your nan. Thank you for allowing us to be part of your nan's journey; it's a privilege we don't take lightly.


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Review from Nicky G (Daughter of Client) published on 13 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Ram Personnel Healthcare have been looking after my mum four times a day since July 2023 and they are 100 times better than the previous company we used. Overall the carers are excellent, very professional and caring, even in challenging circumstances. They are 100% reliable, have never missed a single
time and always stay for their allotted time (or more on occasion). It is very reassuring to be able to see the care notes, and hopefully I will be able to leave notes on the system for them in the future. When there has been an issue management have been very helpful and caring and have done their upmost to be supportive. I don't know what we would do without them!

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for taking time to review us. We are pleased to know that our carers are excellent, reliable, very professional, and caring, even in challenging circumstances. It is nice to know that you found management to be very helpful, caring, and supportive. We wouldn't have managed this without your continued engagement in Mum's care so we also want to appreciate your involvement.


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Review from P M (Client) published on 22 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Ram Care are very good and smiling, make me feel happy.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for taking the time to review us. It is nice to know that our carers are very good, they smile and make you feel happy.


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Review from Stella R (Client) assisted by family/friend published on 20 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Ram Personnel Healthcare for my nan for several months. The service she has received has been great and her usual carers that come to her are lovely. There has been the odd issue with the odd carer, but when I have called to speak with the care coordinator, these issues had been dealt
with and all has been well. Overall, I highly recommend Ram Personnel Healthcare and have been very pleased with the service that they have been providing. The only thing is, it would be nice to be able to have access to the care notes.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Many thanks for the feedback, we are delighted. Apologies for the delay in you being able to access your nan's care records. I am sure now that you have access, this will enable you to see what the carers are doing in real time. We also want to thank you for your active involvement in Nan's care - this makes it easier for us to deliver better services.


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Review from Laura C (Granddaughter of Client) published on 6 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The carer is caring, dedicated and extremely reliable. She is very professional and I would thoroughly recommend her.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for taking the time to review us.
The team is pleased to hear that our home care services are reliable, comprehensive and professional.


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Review from G M (Relative of Client) published on 26 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The service provided is excellent and second to none. It has made such a difference to my step-grandmother and my stepmother. Without this care, my step-grandmother would be extremely stressed and I have no doubt her health would deteriorate. The service provided is an absolute lifeline, thank you -
we couldn't do without you.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for taking the time to leave us a review, we really appreciate it.


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Review from J M (Daughter of Client) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A Ram Carer has been looking after my mother since February. We are very happy with the service received. My mother is 96 and bedridden. Our carer visits twice a day and does whatever is necessary regarding her needs. Our carer is cheerful, professional and sympathetic. This service has taken a load
of worry from me and helped me to have a life.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for taking the time to review us. We are pleased to hear that you are finding our care services taking a load of worry from you, this is what we are here for. We are also pleased to hear that the carer is cheerful, professional and sympathetic.


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Review from J C (Daughter of Client) published on 14 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our carer is really good, she looks after my mum in a way that really respects her dignity and with compassion and understanding of her mental wellbeing. Our carer is always looking for ways to improve mum's care with ideas that always put mum at the centre of the care. Thank you for all you do it gives
the family peace of mind.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for taking the time to give us such a positive review.
We are pleased to know that you have peace of mind and that mum's care and support needs are being met with an understanding of her needs.
It continues to be a great pleasure to work with mum and all her family.


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Review from M G (Husband of Client) published on 14 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am my wife's main carer, and the support we received is essential for us to remain together at home. Our carer is helpful, approachable and timely and very professional but in a way that is informal. The carer and my wife have an engaging relationship, and we are both very pleased with Ram. The carer
is particularly good at relating to my wife's mental well-being. Thank you.

Reply from Leah Sadoka, Registered Manager at Ramm Care Group Ltd

Thank you for taking the time to review us. The team are pleased to hear that you are finding our care services comprehensive, helpful and professional.


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Current Review Score: 9.8 (9.767)

Overview of Review Score

The Review Score of 9.8 (9.767) out of 10 for Ramm Care Group Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.767 for Ramm Care Group Ltd is calculated as follows: ( (56 Excellents x 5) + (17 Goods x 4) ) ÷ 73 Ratings = 4.767

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Ramm Care Group Ltd is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

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Meet the Team (1)

Leah

Leah Sadoka

Job Title: Registered Manager

Joined: 2013

Leah is a registered social worker with 15 years statutory social work experience & a qualified Deprivation of Liberty Safeguards Assessor -BIA(DoLS Regulations).


Leah has a passion for advocating for those in her care and adhering to legal framework that underpins health and social care provision. She has vast knowledge in completing care and support needs home care assessments, support plans, risk assessments and ensuring that your needs are met in line with the Care Act (2014),Mental Health Act & Mental Capacity Act.


She is experienced in working within Community Mental Health Teams, Neuro Brain Injury hospitals, Hospital Discharge Teams, and Secure Forensic Mental Health settings (low, medium, and high). Skilled in supporting clients, families, and victims to manage risks effectively, facilitating safe discharges, supervising child & family contacts and ensuring continuity of care.

Throughout her professional career she has demonstrated expertise in multidisciplinary collaboration, risk assessment, and providing compassionate, client-centred support to promote recovery and stability.


Frequently Asked Questions about Ramm Care Group Ltd

What Type of Services does Ramm Care Group Ltd offer?

Ramm Care Group Ltd offers Home Care.

How many Carers does Ramm Care Group Ltd employ?

Ramm Care Group Ltd employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Ramm Care Group Ltd to verify any information. View our terms and conditions. Ramm Care Group Ltd has a Premium Service – more info.