CK2Care, 58 North Road, Clacton-on-Sea, Essex CO15 4DF

Review from Wendy P (Power of Attorney of Client) published on 10 February 2025
Submitted via Website • Report

Overall Experience

The care we receive is fantastic. All the staff are very helpful and go beyond their duties to make sure the clients needs are meet. We received a beautiful complimentary dinner on Christmas Day which was delicious.

Reply from Clare White, Owner/ Manager at CK2Care

We are glad that you enjoyed the amazing Christmas meal. Thank you very much for the lovely review.

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Review from Chris W (Son of Client) assisted by family/friend published on 28 March 2024
Submitted via Website • Report

Overall Experience

My dad had a full Christmas Dinner delivered to him on Christmas Day, it made his day! We live in Perth, Western Australia and it was so lovely for him to see a friendly face and have a face to face chat, whereas he would normally only speak to us on video chat. He has not stopped talking about how

lovely his meal was and about the lovely lady who delivered it! Thank you CK2Care for all your hard work, empathy and support for the community.

Reply from Clare White, Owner/ Manager at CK2Care

It was so lovely to be able to provide Dad with a home-cooked Christmas dinner, makes us so happy that our clients are enjoying the best they can.

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Review from W T (Client) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience

Very good.

Reply from Clare White, Owner/ Manager at CK2Care

Thank you and it is lovely to be able to help and support.

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Review from D B (Wife of Client) published on 5 October 2023
Submitted via Website • Report

Overall Experience

What a brilliant company and staff, we needed assistance at short notice and had not been a client previously. Not a problem, they accommodated our needs, with professionalism, friendliness and utmost care and attention. We fully recommend this company and if the need arises, will not hesitate to ask

for further help.
Thank you to all the staff.

Reply from Clare White, Owner/ Manager at CK2Care

It was lovely to be able to help and support your husband while you recovered, wishing you both well.

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Review from Mandy G (Daughter of Client) published on 18 September 2023
Submitted via Website • Report

Overall Experience

This is the second time CK2Care have looked after my mother during our summer holidays. My mum is 100 and has dementia, with limited mobility. She was treated with the best care and dignity throughout as was my dad who lives there too. The girls always made time to ensure he was ok (he looked forward

to their visits). Mum has lived with us for fifteen years and we were always nervous to leave her so didn’t have holidays, however now we feel confident and happy to leave Mum in the care of CK2Care. I highly recommend CK2Care.

Reply from Clare White, Owner/Manager at CK2Care

It is an absolute pleasure to support with Mum so you can have some time away, Mum lights up our day with her witty ways. The girls also love all the jokes and chats with Dad. As always, you know you know where we are when you need the support.

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Review from V B (Wife of Client) published on 10 May 2023
Submitted via Website • Report

Overall Experience

Excellent service in all the care, had tried other companies with bad results. The company's policy is caring for all, they were always on time and able to adjust if things were not well and all with a smile. Husband had muscle loss but the girls were careful and he often managed a smile

Reply from Clare White, Owner/Manager at CK2Care

Thank you for the kind words, we thank you for trusting us to care for your husband and it was a pleasure.

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Review from Rosemary H (Client) published on 25 April 2023
Submitted via Postal Card • Report

Overall Experience

This is a family-owned firm and I am treated as one of the family; with kindness and consideration. I have no hesitation in recommending them.

Reply from Clare White, Owner/ Manager at CK2Care

Thank you for the lovely words, so pleased you feel comfortable with the service.

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Review from D K (Son of Client) published on 5 April 2023
Submitted via Website • Report

Overall Experience

CK2Care has been looking after Dad since his decline with dementia for two years now and, whilst he has now gone into a home, they still offer a service to attend with him to the dementia club.
The staff are always on time to assist with his care and nothing was too much trouble.
He enjoyed the company

and looked forward to their attendance, often looking out of the window for them to arrive.
Management was on hand to deal with any discussions we may have had going forward.
Overall, no problems and would recommend CK2Care.

Reply from Clare White, Owner/Manager at CK2Care

Thank you, we all loved the visits to Dad and him waving us off. So glad we can still support him in getting out regularly.

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Review from Terri P (Granddaughter of Client) published on 28 March 2023
Submitted via Website • Report

Overall Experience

CK2Care looked after my grandad for a few months, they were amazing and nothing was ever too much trouble. They treated Grandad with care and respect, he looked forward to their visits.
Grandad had the best care and was made to feel comfortable for the last few months of his life, forever grateful

to have come across the manager and her team.

Reply from Clare White, Owner/ Manager at CK2Care

Thank you for the kind words, Terri. Grandad was one of a kind, a very special chap and so lucky to have such an amazing family.

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Review from Carol M (Friend of Client) published on 27 March 2023
Submitted via Website • Report

Overall Experience

Ck2Care are carers for a friend of mine who had a stroke in 2018. Without them, he would be totally on his own as I live over 200 miles away. We are very grateful for all the help they give him with shopping, domestic work and of course company. A chat and a cuppa tea always helps and of course, they

keep me informed if he needs anything or if there are any problems. It's reassuring for me to know that there is someone there for him until I get home again.

Reply from Clare White, Owner/ Manager at CK2Care

Thank you for the kind feedback. The girls love their jobs and it shows in how they feedback on any worries they feel need to be passed on. We support our clients as well as their family and friends.

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Review from Lynne J (Nephew of Client) published on 27 March 2023
Submitted via Website • Report

Overall Experience

The service supplied by CK2Care was wonderful. Our aunt really didn’t want to have carers in the beginning but grew to really look forward to the visits. She felt so looked after and safe with them. As a family, we can’t thank CK2Care enough.

Reply from Clare White, Owner/ Manager at CK2Care

Thanks Lynn, glad we were able to help and make it comfortable for your aunt while she got used to us.

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Review from Paul W (Friend of Client) published on 26 March 2023
Submitted via Website • Report

Overall Experience

This company of carers looked after our friend with complete dignity, and kindness and were constant for her last 12 weeks. That gave her comfort, guidance, company and dignity. management couldn't have given or cared more. Communication was excellent updating us almost daily after visits. They were

trusted by our friend. When someone is at end of life the pathway is lonely, unlit, and unknown. These ladies took this unknown away from us. Their pastoral care was immeasurable at the time and since. They were truly a gift supporting NHS care, guiding us and their client through the choices that are available. Thank you.

Reply from Clare White, Owner/ Manager at CK2Care

Thank you for the kind words Paul. Every one deserves nothing but the best in those last weeks and days of life, I’m glad we was of comfort to you as well as our client.

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Review from Sian R (Granddaughter of Client) published on 26 March 2023
Submitted via Website • Report

Overall Experience

I’ve seen the care provided by these lovely people on a first-hand basis not just my relative but others and they are absolutely brilliant. I've recommended this company to several people as in my opinion they are the best care company around. These people actually care for your loved ones and treat

them like their own family.

Reply from Clare White, Owner/ Manager at CK2Care

Thank you for the kind words, everyone that needs care deserves nothing but the best and this is what our support workers do 100% of the time. Our support workers are the face of our business and the do us proud every day .

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Review from Leanne S (Daughter of Client) published on 26 March 2023
Submitted via Website • Report

Overall Experience

We have been using CK2 Care since November 2022. The staff are caring, reliable and very committed to their job. They are also friendly and chatty and listen to my mum about how she likes/needs things to be done. I totally recommend them as a care company.

Reply from Clare White, Owner/ Manager at CK2Care

Thank you for the kind words. Mum's care is driven by her, it’s what she wants and likes that makes her care plan. The girls love going into Mum and enjoy the laughter.

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Review from Paul R (Son of Client) published on 26 March 2023
Submitted via Website • Report

Overall Experience

Having been let down by another company we contacted the manager who within a matter of days set up the complex care we needed, that was over 2 years ago and it’s still ongoing. The care we need for my mum has changed beyond belief but they have been there every step of the way to support and advise

us on a wide range of things. The most notable thing is they always put Mum's best interests first. On every call, they do that as a matter of course and if that needs to deviate from the plan we are always informed. I am not sure where we would be now if it wasn’t for the incredible team at CK2 Care. The care they give enables Mum to stay in her own home despite her declining health. The use of the online app means we have access to all Mum's visit times and how she was etc and when they saw her, which is so reassuring and means we are constantly informed about how she is and any concerns. As a family, we have total peace of mind that Mum is safe and that is most important to us.

Reply from Clare White, Owner/ Manager at CK2Care

Thank you for the lovely words, Mum's care as with any client is always a priority to us. Change needs to happen as rapidly as required.

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Review from Penny F (Daughter of Client) published on 13 March 2023
Submitted via Website • Report

Overall Experience

My father sadly passed but the family would like to thank CK2Care for the care given to him. They treated him with care, respect and patience. He looked forward to their visits as they were friendly and professional at the same time.We are forever grateful.

Reply from Kelly Buxey, Owner/ Manager at CK2Care

It was a pleasure to support your father and your family.
CK2Care enjoyed visiting and supporting your parents during this time.

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