Walfinch West Suffolk

Suite 1, 18 Bury Street, Stowmarket IP14 1HH
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2 Reviews
  • Walfinch West Suffolk, Stowmarket
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Care Provided by Walfinch West Suffolk

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Stevie Hambling (Branch Manager)

Funding & Fees Guide for Walfinch West Suffolk

  • Prices

  • £19.50 - £28.00 per hour

  • This depends on the time needed for the visit.
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Walfinch West Suffolk Reviews (2)

Over all time Walfinch West Suffolk has 2 reviews.

Overall Experience

  • 2
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  • 0
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Date Published

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Review from Gerald J (Husband of Client) published on 17 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very pleasant and have become friends, they usually ask if there is anything else they can do before leaving. The management team are ready to discuss problems and alter visit times if necessary because of outside appointments etc.

Reply from Cameron Campbell, Managing Director at Walfinch West Suffolk

Gerald, thank you for the great review! We're so happy you and our carers have formed outstanding bonds; they share how fond they are of you both.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jan L (Wife of Client) published on 17 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't praise Walfinch enough for their ongoing care for my husband. Almost without exception, the carers that attend to my husband seem to genuinely enjoy their job and go out of their way to deliver excellent care. They have always been willing to help him be more independent and improve his quality
of life by chatting to him and encouraging him to be more mobile. The managers/admin go to great lengths to ensure a good fit with the carers that attend my husband and ourselves. Would highly recommend.

Reply from Cameron Campbell, Managing Director at Walfinch West Suffolk

Thank you, Jan, for the review. We all care for you, your husband and your family. We look forward to continuing our services with you both.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 25 May 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Walfinch West Suffolk

What Type of Services does Walfinch West Suffolk offer?

Walfinch West Suffolk offers Home Care.

How many Carers does Walfinch West Suffolk employ?

Walfinch West Suffolk employs 23 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Walfinch West Suffolk to verify any information. View our terms and conditions. Walfinch West Suffolk has a Basic Service – more info.