ExemplaCare

Unit 7, West Well Farm, Barton Road, Tingewick, Buckingham MK18 4BD
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9.9 13 Reviews
  • ExemplaCare, Buckingham
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Care Provided by ExemplaCare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • ExemplaCare Ltd
  • Person in charge
  • Angela Nottage (Manager)
Are you the Owner/Manager of ExemplaCare? View your Advertising Options

ExemplaCare Reviews (13)

9.9

ExemplaCare has a Review Score of 9.9 (9.935) out of 10, based on 13 reviews in the last 2 years. Over all time ExemplaCare has 13 reviews.

Overall Experience

  • 12
  • 1
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Date Published

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Review from Heather B (Daughter of Client) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Exemplacare is staffed not only by wonderfully sensitive and professional carers who have built a kind and trusting relationship with my parents, but it is run by a team of highly qualified nurses who ensure that all services are delivered to a very high standard. They always flag any medical concerns
with me and have escalated things to our local doctor on my behalf where they have had needed immediate attention. They have assisted in getting occupational health visits in place for my father and aids installed in the home to assist with everyday living, all outside of their daily commitments and at no extra charge. They are always flexible and do everything they can to provide additional support where needed. Nothing is ever too much trouble. They are a fantastic company who genuinely cares about their clients.

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Review from Anne W (Daughter of Client) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care that my dad receives from all the staff at Exemplacare is outstanding. He really looks forward to his visits three days a week to help prepare his lunch. As well as meal prep the staff will play cards with my dad, tidy up his kitchen and make his bed. Whenever I have had to ask for additional
support/visits my requests have always been met without an issues. I would thoroughly recommend Exemplacare to anyone who is looking for additional help and support for their loved ones.

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Review from Stuart C (Son-in-law of Client) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cheerful friendly staff who are happy to help. Take time to talk to their clients and get to know them. Office staff are also friendly and will do what they can to help with requests. All staff help each other and seem like a big family.

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Review from Sally S (Daughter of Client) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been delighted with the way Exemplacare have looked after my elderly mother over the last 8 months. Visiting twice a day, providing excellent support which has enabled her to remain in her own home, rather than needing residential care. Following a fall, and a stay in hospital, she needed assistance
in a whole range of areas, which the nursing manager who visited immediately understood, and put together an effective care plan. The carers are all friendly, efficient and reliable, and my mother enjoys and relies on their visits. It also gives me peace of mind, of course, especially as I can access a report online immediately after every visit. The team are also happy to put in place any changes that may be needed to the timings or the care plan. We are very pleased to have found them.

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Review from Sarah M (Daughter of Client) published on 27 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As always, the service provided was excellent. The carers are kind, dedicated and helpful. My mother enjoys talking to them and has never had anything but positive comments to make about any of them. She looks forward to their visits and for her it breaks up what can be a long and very boring day when
we are away. We would (and do!) highly recommend ExemplaCare to anyone who needs care in their own home.

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Review from Susan D (Daughter of Client) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can't rate your services highly enough. Full marks, outstanding. Mum is so happy seeing your lovely faces and loves her little chats, really makes her day and I can safely go about my life knowing she is in such care.

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Review from Bernard B (Client) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The attention to my care has been faultless. The daily visits are very much looked forward to. The carers are cheerful and positive and I could not wish to be cared for better.
Their cheerful disposition brings a welcome addition to my restrictive life. When it has been necessary to change my caring
routine the management are quick to respond and oblige. ExemplaCare are an excellent company and I would highly recommend them.

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Review from S E (Wife of Client) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Communication is good.
Reliable service.
Polite and friendly staff
The staff always come into the house with a smile.
On the whole very happy with the service provided over the past few years.

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Review from K M (Daughter of Client) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, friendly carers. They are always happy to help in whatever way needed. I particularly like the way I am kept up to date on rotas and then receive a report when the visit is complete. Whenever I have needed to call the office for any advice I am always treated with kindness and respect and helped
in any way needed.

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Review from J P (Wife of Client) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my husband was discharged from hospital following a stroke in 2022. Exemplacare have provided us with an amazing service. The carers we have had, have all been very professional and have taken time to get to know my husband and I. They work hard to give him as much independence and dignity in
his care.
Timekeeping and continuity of care have been outstanding.
Having worked for many years in the social care system, I have had a lot of experience with different care agencies and I believe Exemplacare to be one of the best.

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Review from Jamie G (Grandson of Client) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The service my grandma has received from Exemplacare since they started visiting her earlier this year has been amazing. All the carers seem to be lovely, the communication from them and the management has been top-notch notch and whenever we've needed to get extra care at short(ish) notice it's never
been an issue. I would recommend Exemplacare to anyone in this area who's looking for professional and reliable carers.

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Review from C T (Daughter of Client) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Couldn't be happier with the care you all provide. I always recommend you to friends in similar situations. Thank you.

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Review from Caroline S (Daughter of Client) published on 26 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We are really very happy with the care my Mum receives from the Exemplacare carers she has visit. Initially Mum was reluctant to accept she needed carers but she now looks forward to their visits. It is clear that she has built up good relationships with them. It is also clear (from the times Mum was
admitted to hospital) that the carers have really got to know her and care about her. Mum started off fiercely independent and you handled this brilliantly, allowing her to decide what help was needed when, but encouraging her to take it. Of late I sense you now just get on with what needs doing (and on occasion going out of your way to do it), which is great. The office staff are very friendly and helpful willing to make adjustments (with appropriate notice) when required. A relatively last minute cancellation because Mum finally decided she was coming away with us for the weekend was met with pleasure that she was going away rather than agitation over the need to rearrange visits.

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Current Review Score: 9.9 (9.935)

Overview of Review Score

The Review Score of 9.9 (9.935) out of 10 for ExemplaCare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.935 for ExemplaCare is calculated as follows: ( (72 Excellents x 5) + (5 Goods x 4) ) ÷ 77 Ratings = 4.935

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for ExemplaCare is based on 13 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Mar 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about ExemplaCare

What Type of Services does ExemplaCare offer?

ExemplaCare offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact ExemplaCare to verify any information. View our terms and conditions. ExemplaCare has a Basic Service – more info.