Homecare Team Ltd

40 Higher Swan Lane, Bolton BL3 3AJ
Submit a Review
9.0 14 Reviews
  • Homecare Team Ltd, Bolton
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to South Manchester Care Ltd
South Manchester Care Ltd
7.8
Group Logo
Home Care Providers belonging to Alcedo Care Trafford
Alcedo Care Trafford
9.6
Group Logo
Home Care Providers belonging to CareYourWay North Manchester & Salford
CareYourWay North Manchester & Salford
Group Logo
Home Care Providers belonging to Alcedo Care Trafford
Alcedo Care Trafford
9.6
Member Logo
Home Care Providers belonging to Home Instead (South Manchester/North Trafford)
Home Instead (South Manchester/North Trafford)
10
Member Logo
Home Care Providers belonging to Beloved Homecare
Beloved Homecare
9.9
Show Homecare Team Ltd on the Map

Care Provided by Homecare Team Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Homecare Team Ltd
  • Person in charge
  • Sameera Shahid (Manager)

Funding & Fees Guide for Homecare Team Ltd

  • Prices

  • £23.06 per hour - £28.95 per hour
Are you the Owner/Manager of Homecare Team Ltd? View your Advertising Options

Homecare Team Ltd Reviews (14)

9.0

Homecare Team Ltd has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Homecare Team Ltd has 14 reviews.

Overall Experience

  • 13
  • 1
  • 0
  • 0
  • 0

Date Published

14
0
0
3
11

Review from Y B (Daughter of Client) published on 12 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Homecare Team provided an excellent, friendly and personal service. Both management and the carers were always there to help. A big thank you to the entire team from all the family!

Reply from Zaynub Aya, Nominated Individual at Homecare Team Ltd

Thank you so much for taking time for sharing your feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Emma F (Friend of Client) published on 13 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are wonderful. We've used a number of care agencies and had various issues/problems.
Homecare Team Ltd was recommended to us and I can honestly say that I am very happy with the service. Our regular carers are great, they are caring, respectful, encouraging, and supportive and carry out
the care requirements for my friend to a great standard. They are cheerful and fun and easy to talk to. For the first time I, as the unpaid carer of the client, feel that I can leave the house and even go away for a few days without being concerned about my friend. I have wanted to go away for a couple of weeks since 2020 but I haven't as I've been concerned about leaving my friend. I can now go away and I have every confidence that my friend will be looked after by the two carers.

Reply from Zaynub Aya, Nominated Individual at Homecare Team Ltd

Thank you for your lovely comments. We do take great pride in providing services.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Marianne W (Husband of Client) published on 30 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband was terminally ill and we both needed care, but my husband's needs were greater. Over the period of just over a year, his illness deteriorated and his package had to be increased.
I gave a 4-star review over a year ago but I really need to increase that to five because every time I telephoned
on his behalf the management went out of their way to help us including putting in an extra night visit at short notice because my husband became very confused in the months immediately preceding his death.
He was always full of praise for the two carers who dealt with the majority of his care. I can not thank the carers and the company enough. It felt as if we were treated as they would treat their own elderly parents. In addition, they came to his funeral as well as his two carers. Now that is above and beyond and if it was possible to give them 10 stars I would. God bless them for their compassionate kindness towards my husband, it made his last days bearable.

Reply from Sameera Shahid, Registered Manager at Homecare Team Ltd

Thank you for the wonderful feedback, very much appreciated. Over the past year, you became family and we were very upset to learn of your husband's passing away. We were all heartbroken. He was such a wonderful person, he will be missed. You both welcomed us in your home and we were always grateful that we got to be a part of his journey. We are always here for you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from K O (Client) published on 7 September 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't recommend these wonderful carers highly enough. They have been our lifeline, as they help us care for my terminally ill Dad in his home and I couldn't have coped without their support. They treat Dad with kindness and respect and are very gentle with him, but very knowledgeable and well trained.
They have been absolutely wonderful.

Reply from Mubarak, Nominated Individual at Homecare Team Ltd

Thank you for your amazing feedback. We strive to provide the best care and support to all our service users. Once again thank you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Nigel C (Friend of Client) published on 7 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was caring for my terminally ill lady friend and was most grateful for the excellent help I received from the carers that showed up. They were all polite, helpful and gentle when washing and changing her. They all asked if there was anything else they could do, but there really wasn't. The company
were respectful and compassionate when my friend passed away - I can't fault them at all.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Y Q (Sister of Client) published on 3 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care agency has got good people working for it. The agency ensures that the needs of the clients are properly met as they do a comprehensive review of the needs of the client. They are a warm and friendly organisation.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from G T (Partner of Client) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Homecare Team Ltd have provided excellent care for my partner. They have been very patient and understanding of his needs, even when confronted by challenging behaviour at times. They are always polite and reliable.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Peter H (Client) published on 1 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Using Homecare Team Ltd agency has been absolutely brilliant had other agency but these carers and staff go beyond. Definitely recommended high-class service. Management are there when required and lovely to chat to.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M P (Son of Client) published on 22 February 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Great care, very attentive to needs and immediately respond to issues. The team have really gone out of there way to help and support and really align the care to my father. We have had carers change as some have not aligned well to my father but the homecare team are really good at listening to our
needs.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J W (Daughter of Client) published on 24 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Highly recommended. Experienced, helpful staff who go out of their way to meet Mums needs. Very professional and patient with Mum who was a little nervous about carers coming into her home, she now looks forward to the days they come. Everything was fully explained and they listened to ensure the service
matched ours and Mums needs and the team regularly speak to us to ensure everything is OK.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Jill W (Daughter of Client) published on 24 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Engaged these services for my mother who needed supervision whilst showering (due to being unsteady on her feet) and to administer and ensure she took her medication with a cup of tea and toast in the morning and to do a few household chores ie. washing up, nip round with the hoover if needed.
The
carer was matched to her and mum loves her company, she has proved invaluable, professional organised and competent all round.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from U B (Client) published on 19 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cleaning services - I requested for cleaning services and the home care team have been amazing!


I was not expecting the results that they delivered, great value for money.


Fast efficient and stress-free, they are so easy to speak with, I would highly recommend them.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from David M (Son of Client) published on 11 January 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having never needed home care, I was not sure what to expect once my father needed assistance.
The service provided by the team has been both professional and friendly.
All my father’s needs have been met, and nothing is too much trouble for the kind and courteous carers.
Nevermore than a phone call
away, day or night, they bring peace of mind to family members as well as excellent care to my father.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sabina C (Daughter of Client) published on 27 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Due to unforeseen circumstances, I had to turn to home care providers for my mum. I tried a few providers which I wasn’t happy with. My mum has severe dementia as well as other medical needs/issues. Homecare Team Ltd have come to my rescue and have gone above and beyond in the level of care provided
for my mum. Our current carers take pride in their care and deal with my mum with respect and dignity. Our professional mental health nurse has also commented on the excellent care they provide. The back office team are there at the end of the phone for anything I may need or want to change or just for a chat. I have peace of mind for my parents that they are in good hands. Thank you to the carers and also the managers and back-office staff! Keep up the good work!

Reply from Zaynub Aya, Nominated Individual at Homecare Team Ltd

Thank you for the honest feedback you have given Homecare Team Ltd. We are delighted that we have adhered to and delivered the highest standards of care provided by our team. Thank you once again for taking the time to give us feedback.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Homecare Team Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Homecare Team Ltd is calculated as follows: ( (16 Excellents x 5) ) ÷ 16 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Homecare Team Ltd is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Feb 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Homecare Team Ltd

What Type of Services does Homecare Team Ltd offer?

Homecare Team Ltd offers Home Care.

How many Carers does Homecare Team Ltd employ?

Homecare Team Ltd employs 69 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Homecare Team Ltd to verify any information. View our terms and conditions. Homecare Team Ltd has a Basic Service – more info.