Resolution Care Services Ltd

C5 Business Centre North Road, Bridgend Industrial Estate, Bridgend CF31 3TP
Submit a Review
7 Reviews
  • Resolution Care Services Ltd, Bridgend
Other Home Care Providers you may be interested in:
Group Logo
Home Care Providers belonging to Right at Home (Bridgend and Vale of Glamorgan)
Right at Home (Bridgend and Vale of Glamorgan)
9.9
Show Resolution Care Services Ltd on the Map

Care Provided by Resolution Care Services Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Resolution Care Services Ltd
  • Person in charge
  • Kelly Murphy (Manager)
Are you the Owner/Manager of Resolution Care Services Ltd? View your Advertising Options

Resolution Care Services Ltd Reviews (7)

Over all time Resolution Care Services Ltd has 7 reviews.

Overall Experience

  • 6
  • 1
  • 0
  • 0
  • 0

Date Published

7
0
0
0
7

Review from Diane M (Client) published on 20 September 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault any of the care that I have.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from P W (Son of Client) published on 9 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The team has provided a good service to my father. They ensure that fundamental needs are cared for - medication and meals - as well as taking time to provide some social interaction. The policy of introducing new carers with visits with experienced carers is very good. The team has also been very flexible
by providing some additional services on an ad hoc basis e.g. picking up tablets from a chemist on one occasion. The management team has always been available to discuss any situation and to come up with a solution. Altogether, I am very happy with the service provided. The only minor issue is that the age of the carers is largely very young which makes it more difficult to connect with my father.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Rachel M (Daughter of Client) published on 1 August 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both my sister and I are extremely happy with the care our mother receives.
They attend to all her needs, from helping her to get up, washed and dressed in the morning, help to prepare meals, ensuring she takes the correct medication to assist her with getting ready for bed. Plus they have time to
chat and never rush her.
Knowing she is well cared for is a godsend as we both live quite a distance away.
I would most definitely recommend Resolution Care.

Reply from Shaun Lloyd, Responsible individual at Resolution Care Services Ltd

Thank you both for your wonderful feedback and recommendation


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from N R (Client) published on 17 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Everything very good

Reply from Shaun Lloyd, Responsible individual at Resolution Care Services Ltd

Thank you for the 5 star review. Its great to see that the service you receive is 'very good'.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from D P (Son of Client) published on 11 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very competent and reliable organisation that provides a very caring and approachable service. Feel very safe with them looking after my mother.

Reply from Shaun Lloyd, Responsible individual at Resolution Care Services Ltd

Thank you for the great feedback. I am pleased to read that you feel very safe with the care being given to your mother.
I'm sure the care team will appreciate such kind words when I feedback to them.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Patricia J (Wife of Client) published on 9 December 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In a short time, they have been first class. They look after my husband, wash him from head to toe. Take care of him. Cream his body and legs. Take time with him on the commode, they don't rush him. I could not wish for better.

Reply from Shaun Lloyd, Responsible individual at Resolution Care Services Ltd

Thank you for your kind words. It's great to see such positive feedback and I will relay your kind words back to the care team.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Theresa L (Client) published on 4 October 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy and pleased with the service provided. The carer is very pleasant and put one at ease immediately. The service is excellent and the timing is too, it's good to know when to expect the carer.

Reply from Shaun Lloyd, Responsible individual at Resolution Care Services Ltd

Thank you for your kind words. It's great to read that the carers were able to put you at ease immediately and that you feel the service and timing is excellent.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Resolution Care Services Ltd

What Type of Services does Resolution Care Services Ltd offer?

Resolution Care Services Ltd offers Home Care.

How many Carers does Resolution Care Services Ltd employ?

Resolution Care Services Ltd employs 5 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Resolution Care Services Ltd to verify any information. View our terms and conditions. Resolution Care Services Ltd has a Basic Service – more info.