Civility Care

Soar works, 14 Knutton Road, Sheffield S5 9NU
Submit a Review
4 Reviews
  • Civility Care, Sheffield
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to Balby Care and Home Services Ltd
Balby Care and Home Services Ltd
9.8
Show Civility Care on the Map

Care Provided by Civility Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Older Person Care
  • Physical Disability
  • Respite cover
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Flamelily Care Ltd
  • Person in charge
  • Agness Matewe (Registered Manager)

Funding & Fees Guide for Civility Care

  • Prices

  • From £20.00 per hour for full charge rates please contact the team.
Are you the Owner/Manager of Civility Care? View your Advertising Options

Civility Care Reviews (4)

Over all time Civility Care has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
0
0
0
4

Review from C C (Client) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience was very pleasant. The young people who looked after me were helpful, eager to do their best and ready to learn. They were flexible and prepared to change the menus they had thought of if I asked them to do so. All in all, a happy relationship developed with all who come to see me.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from F M (Client) published on 6 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been greatly impressed by the gentle professional help I have received. The visitors have been charming and so obliging, nothing is too much trouble and the variety of tasks they have helped with has made my condition considerably more manageable. The empathy and understanding have been exemplary.
Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Martin O (Son of Client) published on 22 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is eighty-seven years old, and suffers from vascular dementia. Her condition does not always make her the easiest person to deal with. I have found that my mother's nutrition has improved since she has been attended by Civility Care. She has developed a relationship with her carers, sometimes
humorous, which makes her regular routine less irksome for her. Care workers try to communicate with her, and see to it that she eats enough each day. I have found Civility Care staff to demonstrate a higher degree of professionalism than we have encountered in the past.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Susan S (Daughter of Client) published on 29 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I always hoped I would never have to experience having care for my parents. But after dad was diagnosed with Alzheimer's/Dementia at the good old age of 97. He is no longer able to look after himself and mum properly. We searched for private care as we wanted someone every day at the same time having
a routine for dad. We are so glad we found this company. She came to see us as a family... we talked and agreed for her to come and look after dad. She was very understanding and came across very professional and caring. A few weeks later and she has never let us down. Same time every day... helping dad get up and ready for the day. Showering with keeping his dignity. Doing his meds and breakfast. Always makes sure mum is OK too. She has taken on another carer starting this week to cover days off. It's early days and I haven't met this lady but mum and dad like her but I can't comment on this at the moment. Thank you to your team for looking after dad.

Reply from Agness Matewe, Registered Manager at Civility Care

Thank you very much for your response, it has been a pleasure working and getting to know you and your family. Regards.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 16 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Civility Care

What Type of Services does Civility Care offer?

Civility Care offers Home Care.

How many Carers does Civility Care employ?

Civility Care employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Civility Care to verify any information. View our terms and conditions. Civility Care has a Basic Service – more info.