iMeUs HealthCare

The Business Centre, Cardiff House, Priority Business Park, Porthcawl CF36 5EE
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2 Reviews
  • iMeUs HealthCare, Porthcawl
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9.9
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Care Provided by iMeUs HealthCare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Domestic Services / Home Help
  • Physical Disability
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Owner
  • iMeUs HealthCare Ltd
  • Person in charge
  • Keith Hayns (Responsible Individual)
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iMeUs HealthCare Reviews (2)

Over all time iMeUs HealthCare has 2 reviews.

Overall Experience

  • 1
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  • 1

Date Published

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Review from Sheryl L (Client) published on 13 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After experiencing dire care companies in the past, IMeUs HealthCare are head and shoulders above the rest. Happy staff leads to happy clients. The friendly, family feel of the company makes it easy to raise and ask questions. The professionalism and above-and-beyond care provided makes care a pleasure.
I am no longer filled with anxiety, I no longer check rotas to dread who is coming to a call, they have been a very welcomed relief and always a pleasure to have in my home.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J D (Client) published on 28 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I would not recommend iMeUs Healthcare as they dump care and support packages on vulnerable adults and the care manager walks on vulnerable autistic adults.
And they cancelled calls on vulnerable people half an hour before the care call too.
The management has no clue on mental health or complex
needs too. As what they say is not true at all.

Reply from Eve Petr, Company Director at iMeUs HealthCare

We are deeply concerned about these comments as all our service users feedback is above 95%. We have an extensive history in Mental Health that so we would be happy to have our integrity tested. As an organisation we endeavour to support all those that need our help in independent living and to date, we are very proud of our work ethos which is backed by people's reviews and feedback. We welcome any complaints and would ask that if anyone is dissatisfied with our services to contact us to allow a full complaints procedure that we would be happy to investigate with public findings.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (0)

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Frequently Asked Questions about iMeUs HealthCare

What Type of Services does iMeUs HealthCare offer?

iMeUs HealthCare offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact iMeUs HealthCare to verify any information. View our terms and conditions. iMeUs HealthCare has a Basic Service – more info.