Desla Care Agency

29 Carrion View, Gateford, Worksop S81 8UZ
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8.8 3 Reviews
  • Desla Care Agency, Worksop
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Care Provided by Desla Care Agency

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Desla Care Agency Ltd
  • Person in charge
  • Anthony Debo (Manager)

Funding & Fees Guide for Desla Care Agency

  • Prices

  • Our charges for home care vary depending on care requirements.


    The fees depend on care package.
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Desla Care Agency Reviews (3)

8.8

Desla Care Agency has a Review Score of 8.8 (8.778) out of 10, based on 3 reviews in the last 2 years. Over all time Desla Care Agency has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
2
3
0

Review from C B (Son of Client) published on 12 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since using Delsa Care Agency around lockdown when my mother was diagnosed with Senial Dementia they always did an excellent job of her personal hygiene and domestic hygiene. They always gave her meds on time and took her to appointments and all observations were logged in her personal folder which
is always available. Desla Care are very thorough, professional and easy to communicate with. I could definitely use this company again if needed. Thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from M M (Client) assisted by family/friend published on 22 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dela Care Agency provides a very good and efficient service. Always very professional, on time, and very smart in appearance. Always willing to change care time when needed (IE hospital visits by service users). Would highly recommend it.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from K O (Daughter of Client) published on 28 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been using Desla Care Agency for around 2 years to provide care and support for my elderly parents who both have Alzheimer's. The staff are reliable and caring and help to support my parents to remain living in their own home whilst their care needs change and increase.
The company tries to
use the same staff members to support them with everyday care to ensure continuity and familiarity for them, which is essential for people living with their condition. This works well for me and is much appreciated.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.8 (8.778)

Overview of Review Score

The Review Score of 8.8 (8.778) out of 10 for Desla Care Agency is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.778 for Desla Care Agency is calculated as follows: ( (14 Excellents x 5) + (4 Goods x 4) ) ÷ 18 Ratings = 4.778

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Desla Care Agency is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Desla Care Agency

What Type of Services does Desla Care Agency offer?

Desla Care Agency offers Home Care.

How many Carers does Desla Care Agency employ?

Desla Care Agency employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Desla Care Agency to verify any information. View our terms and conditions. Desla Care Agency has a Basic Service – more info.