Tempnur Care

Office 2, Manvers House, Pioneer Close, Wath-Upon-Dearne, Rotherham S63 7JZ
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Top 20 award
10 36 Reviews
  • Tempnur Care, Rotherham
Tempnur Care is operated by a team of highly qualified and experienced health and social care professionals. At Tempnur Care, the team recognise the value of person centred care aimed at improving quality of life.

Tempnur Care sets the highest standards for its management and staff and is dedicated to maximising job satisfaction and knowledge of employees through proper induction, in service training and mandatory and ongoing training opportunities.

Tempnur Care provides a range of services from night sitting, companionship, live-in care, supported living, one to one care, personal care, dementia care, end of life care, respite care. The trained care professionals can help with catheter care, PEG care, Stoma care, Tracheostomy care, suctioning care, medication to name just a few of their extensive support services. Get in touch for a comprehensive assessment.

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Care Provided by Tempnur Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Tempnur Ltd
  • Person in charge
  • Orpha Billie (Manager)

Funding & Fees Guide for Tempnur Care

  • Prices

  • Charges range from £22.00 per hour

  • Contact us for a personalised quote tailored to your specific needs

Tempnur Care Reviews (36)

Total of 36, showing 1-20
10

Tempnur Care has a Review Score of 10 (9.994) out of 10, based on 27 reviews in the last 2 years. Over all time Tempnur Care has 36 reviews.

Overall Experience

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Date Published

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9

Review from Marie B (Client) assisted by family/friend published on 11 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers and staff I love you all. I appreciate all the kindness and dignity you have gave to me. You have made me feel good when I've been in a low mood and I thank you gratefully for keeping me clean and tidy which is very important to me. I couldn't have managed without you. Great bunch of
ladies. Thank you so so much.

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Review from Angela B (Daughter of Client) published on 5 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

amazing service from first point on contact to the care they provided. My dad had a fall and although physically fine it really knocked his confidence and was afraid to say on his own overnight, after staying with us for a while he wanted to get back to his normal routine at home, i spoke to to the
manager who was excellent and explained the services they could provide and recomended a carer that would suit my dad and his personallity .which she matched up perfectly, they were punctual and the service they provided was excellent.
i would def recommend and use in the future if needed
thankyou very much

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Review from Anita S (Daughter of Client) published on 13 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Cannot fault them. The staff are professional yet caring, considerate, friendly and go above and beyond for the care of my mum who has advanced Alzheimer's now. I could not manage without them. They listen to my requests and ensure Mum has the same staff at all times for familiarity. They accept quick
cancellations if I need to sleep over at Mum's or Mum is fast asleep. Although I visit daily, I would be unable to work if it wasn't for them. Communication between myself and the carers is good as they message if a problem and the app lets me keep an eye on how mum is doing whilst I'm working and can monitor her food and fluid intake and ensure she is happy and comfortable. I can also relay how well Mum has slept etc. Thank you so much, you are lifesavers and help me keep my sanity.

Reply from Tempnur care, Management at Tempnur Care

Thank you for taking time to give us a 5-star review. We are delighted to hear that you are pleased with the service we are providing to your mum. Your feedback is a great encouragement and we will continue to provide high-quality service.


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Review from C C (Daughter of Client) published on 6 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We cannot fault the two carers that come to bathe my mother at 8 am. They are very gentle, friendly and explain to her what they are doing at each stage. The service has been excellent and would highly recommend.

Reply from Tempnur care, Management at Tempnur Care

Thank you very much for taking the time to review our service. Our care staff and management are pleased with the opportunity given to care.


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Review from M A (Client) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with the service I receive. The staff are friendly, treat me with dignity and respect I would recommend Tempnur Care.

Reply from Tempnur care, Management at Tempnur Care

Thank you for taking the time to review our service. We continue to work hard to provide you and your family with the best care and support you deserve. This feedback has been passed on to the carers who support you.


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Review from C L (Wife of Client) published on 8 October 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our experience with Tempnur Care has been absolutely faultless from first having a home assessment, Tempnur were very thorough in documenting all my husband's health issues and care needs. The carer allocated to my husband's care is very thorough, paying excellent attention to detail whilst maintaining
my husband's dignity at all times. She is friendly, having conversations with both me and my husband, putting us at ease. She takes her allocated time to do an amazing job. The carer is punctual and always arrives within 10 minutes of the arranged time. I cannot stress enough how pleased we are with the excellent service provided by Tempnur Care and would highly recommend them to anyone looking for exceptional care for their loved ones. Their thorough attention to detail on invoicing for payment is efficient and ease of payment made so simple, 100% hassle-free, as I said Tempnur care are the go-to for professional efficient care services.

Reply from Tempnur Care, Management at Tempnur Care

Thank you very much for taking time to review our service and providing us with such a positive review. We endeavour to do our best to provide safe and effective care.


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Review from M D (Wife of Client) published on 30 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has had exemplary care, still ongoing.

Reply from Tempnur, Management at Tempnur Care

Thank you very much for taking the time to review our service. We appreciate the opportunity to care.


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Review from Chris B (Daughter of Client) published on 10 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in the care of Tempnur for I think over a year now. As a nurse myself I do the best I can for Mum but can't be there all the time and she is becoming increasingly dependent. The whole team at Tempnur from manager to the ladies who care for Mum have been empathic, knowledgeable and deliver
superb care to her. Her regular carers remain careful, vigilant and report back to every time there is concern. A recent glitch with Mum on discharge from hospital proved trying for all concerned and the highly professional management as well as continued empathy and concern for Mum remains high. I found Tempnur by pure chance and have total confidence in them. I highly recommend this company and their carers for your special person.

Reply from Management, Tempnur Care at Tempnur Care

Thank you for taking the time to leave us a review. Your feedback is greatly appreciated.


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Review from J G (Daughter of Client) published on 24 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

First of all, thank you to the carers that have been coming to Mam. They have been very friendly and happy. They have shown qualities of kindness, empathy and understanding while attending to Mam's needs. While at all times remaining efficient and professional. We are very grateful.

Reply from Tempnur care, Management at Tempnur Care

Thank you for taking your precious time to review our service. We are grateful that we can provide exceptional care to your mum. We strive to continue to provide safe and effective care.


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Review from W F (Daughter-in-law of Client) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Over the past year, Tempnur has provided a companion for my 90-year-old mother-in-law, who was determined to stay independent, living alone in her own house. Several visits a week to just chat, have a cup of coffee, pop to shops etc. This service has been invaluable to me as memory has worsened and
she has often been unable to cope with issues arising eg doctors and hospital appointments, some of which have arisen at short notice. Tempnur has unfailingly managed to reorganise regular visits to accommodate change of plans. In addition, access to the RoundSys system has enabled me to know when visits have taken place, who went and what happened, even when my mother was unable to recall. This was enormously reassuring for me. Overall I have been extremely satisfied with the service provided by Tempnur and would recommend them to anyone who is looking for a companion to just provide social contact to someone living alone or to assist with day-to-day tasks such as shopping etc. Thank you.

Reply from Managment, Management at Tempnur Care

Thank you so much for taking the time to leave us such a wonderful review. We are really pleased to hear you have nothing but praise for our team. Thank you once again for entrusting us with the care of your mother-in-law.


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Review from Lesley D (Daughter of Client) published on 7 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provided to my dad has been excellent throughout the 12 months he has been cared for at home, The manager has been very helpful in ensuring the care meets Dad's needs (e.g. by providing male carers) and consistency of the same care staff has helped greatly. Care staff have been kind and courteous
ensuring they complied with Dad's wishes at all times. They have also made sure they looked after my mum. We cannot thank them enough.

Reply from Tempnur Care, Management at Tempnur Care

Thank you so much Lesley for taking the time to review us. This means a lot to us. Thank you for allowing us to support your dad and your mum. We are glad that we met your expectations.


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Review from P M (Husband of Client) published on 12 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Quality and standard of care, excellent, Would recommend this company very highly.

Reply from Tempnur Care, Management at Tempnur Care

Thank you for taking your precious time to review our service. You can rest assured of the highest level of care and support from our care and management staff.


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Review from D W (Client) published on 11 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Carers provided could not be better. They are thoughtful, kind and gentle. They give me confidence as I was nervous having to get help washing and dressing. Could not be without their help now.

Reply from Tempnur Care, Management at Tempnur Care

Thank you so much for taking the time to review us. It is a pleasure to provide care for you and it is a privilege every time carers visit. We will pass on your comments to our team, as they value such amazing feedback and we know it will be very much appreciated.


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Review from Daniel V (Son of Client) published on 8 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service and care were provided to my dad and our family. Thank you so much for everything you are doing, I really appreciate it.

Reply from Care Manager, Tempnur Care at Tempnur Care

Thank you for taking time to review our service. Your kind words are greatly appreciated. It's a great pleasure to care for your dad.


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Review from Kathryn B (Daughter of Client) published on 28 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Tempnur Care has been helping me take care of my 98-year-old mum since November 2023. Mum and I cannot fault them. They are kindness itself to both of us, don't make a fuss and treat Mum with respect and dignity. They maintain a sense of humour and deal efficiently and discreetly with whatever they
encounter. Each time Mum moves into a different phase of her decline, the carers adapt and cope. Without Tempnur, Mum could not spend whatever time is left to her living comfortably in her own home. I couldn't be doing this without them, and would recommend them to anyone needing extra help at home.

Reply from Tempnur care, Management at Tempnur Care

Thank you very much for taking the time to review our service. We are grateful for the opportunity to care and will continue to deliver the best care to improve the quality of life of the individuals we support.


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Review from Sharon R (Daughter of Client) published on 2 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum passed away this morning and we didn't get time to phone before her carers arrived. The respect that the carers had for my mum by coming into her home and paying their respects to her and then to my family was very nice and never seen anything like that before so Tempnur Care, thank you so much
and the carers who cared for my mum.

Reply from Management, Tempnur Care at Tempnur Care

Thank you for taking your time to review us. We appreciate the opportunity given to us to care.


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Review from Amanda H (Daughter of Client) published on 17 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum's care company are excellent in every way possible. I cannot thank them enough, they have made such a different to Mum's life and our families' lives because we can trust in them to do the job without cutting any corners. I would definitely recommend them. It's a five star service.

Reply from Management, Management at Tempnur Care

Thank you very much for taking the time to give us your valuable feedback.


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Review from Amanda F (Niece of Client) published on 31 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent carers, so kind and thoughtful.
Couldn't wish for better care.

Reply from Management, Management at Tempnur Care

Thank you for your review, we appreciate the opportunity to provide care and support to your loved one.


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Review from M R (Client) published on 7 August 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff looks after me in the shower ect, above and beyond. Don't know how I would manage without them.

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Review from K S (Daughter of Client) published on 23 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff of Tempnur Care highly enough for their dedication and the support they provided to my elderly dad. It was so reassuring for the family. Dad's care workers were so respectful and always displayed such friendly professionalism and care. Their approach was so appreciated.
The
same also applies to the management team we had contact with who were always at the end of the phone, accommodating any increase of calls we required and liaising with family. They also undertook regular reviews with the family. Thank you so very much.

Reply from Management, Management at Tempnur Care

Thank you for your review. We appreciate the opportunity to support and care for your dad.


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Current Review Score: 10.0 (9.994)

Overview of Review Score

The Review Score of 10 (9.994) out of 10 for Tempnur Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 27 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 27 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.994 for Tempnur Care is calculated as follows: ( (156 Excellents x 5) + (1 Goods x 4) ) ÷ 157 Ratings = 4.994

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Tempnur Care is based on 27 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

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Frequently Asked Questions about Tempnur Care

What Type of Services does Tempnur Care offer?

Tempnur Care offers Home Care.

How many Carers does Tempnur Care employ?

Tempnur Care employs 15 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Tempnur Care to verify any information. View our terms and conditions. Tempnur Care has a Platinum Service – more info.