Lilies24 Healthcare Ltd

10 Wood Road, Kimberworth Park, Rotherham S61 3RQ
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9.3 4 Reviews
  • Lilies24 Healthcare Ltd, Rotherham
Lilies24 Healthcare, based in Rotherham, has a team of well-trained staff to provide care to people with complex healthcare needs in the comfort of their own homes.

Staff provide services such as hydration and nutrition and support service users with personal hygiene, and dressing needs, laundry, light housework, shopping, supervision and assistance with medication administration and prescription collection, etc.

Lilies24 carers serve freshly prepared nutritious meals to service users.

Respite care offered gives families a much needed break from care.

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Care Provided by Lilies24 Healthcare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Lilies24 Healthcare Ltd
  • Person in charge
  • Sekai Bepe (Manager)
  • Admission Criteria
    • None

Funding & Fees Guide for Lilies24 Healthcare Ltd

  • Prices

  • Week days and weekends
    £26/ hour
    £20/ 45minutes
    £16/ 30 minutes (minimum)
    Bank Holiday rates
    £30/Hour
    £24/45 Minutes
    £24/45 minutes
    £18/30 minutes (Minimum time) for care calls

  • LILIES24 HEALTHCARE care rates are as above including weekends and bank holidays


    Our bank rates start at midnight of the bank holiday period and end an 23:59hrs on the day of the bank holiday period.

Lilies24 Healthcare Ltd Reviews (4)

9.3

Lilies24 Healthcare Ltd has a Review Score of 9.3 (9.250) out of 10, based on 4 reviews in the last 2 years. Over all time Lilies24 Healthcare Ltd has 4 reviews.

Overall Experience

  • 4
  • 0
  • 0
  • 0
  • 0

Date Published

4
1
4
4
0

Review from T B (Daughter of Client) published on 11 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my father receives from the manager and her team is outstanding.
All the staff are caring kind and patient they go above and beyond for everything they do for my father.
I cannot praise them enough nothing is too much trouble he is in very capable hands.
They are punctual reliable and consistent
with who cares for him.
Communication with the manager is excellent she is approachable and professional and I know she has his best interest at heart. I really have no complaints at all they do a wonderful job.

Reply from SEKAI BEPE, REGISTRED MANAGER at Lilies24 Healthcare Ltd

Thank you for your kind remarks. Lilies24 takes pride in going an extra mile for our service users.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from S P (Daughter of Client) published on 6 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely outstanding care received by the manager and her team. Arrive on time as arranged, with regular reviews by the manager. Be prepared to get a team that cares because that is exactly what you will get with the manager and her team.

Reply from SEKAI BEPE, REGISTRED MANAGER at Lilies24 Healthcare Ltd

Thank you for taking the time to share your positive experience. We're dedicated to providing the best person-centred care, and your feedback motivates us.


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Care / Support

Management

Treated with Dignity

Value for Money

Review from N H (Client) assisted by family/friend published on 22 July 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lilies24 Healthcare has been looking after me on a daily basis for over 2 years. They are very friendly and reliable. They make sure I take all my medication and help me in the bathroom. They do my shopping and feed my cat. They are very helpful and I feel safe with them.

Reply from SEKAI BEPE, REGISTRED MANAGER at Lilies24 Healthcare Ltd

Thank you for your positive feedback. We will continue to do our best to support your needs.


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Review from D B (Nephew of Client) published on 2 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lilies24 Healthcare has been looking after my disabled Aunty and her husband (now deceased) for two years now. It was the best decision we have made.
Besides the standard care which they consistently supply they have helped her through her bereavement and given her special treatment at Christmas and
on her Birthday. They are extremely well managed and have daily plans on their system to monitor medication, appointments, routine maintenance and arranging community transport bookings.
What I am particularly pleased with is the medical knowledge of their manager, who checks prescriptions, communicates with doctors and hospital specialist even takes my Aunty to appointments when necessary.
She communicates with me on a regular basis and we have a superb professional and friendly relationship.
I am always sent accurate invoices detailing extra duties and the charges reviewed and kept up to date with her changing council care plan.
Thank you to all her lovely kind and caring staff.

Reply from SEKAI BEPE, REGISTRED MANAGER at Lilies24 Healthcare Ltd

Thank you for your kind review of our services. LILIES24 will strive to continue to provide superior client service.


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Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.3 (9.250)

Overview of Review Score

The Review Score of 9.3 (9.250) out of 10 for Lilies24 Healthcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.3 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Lilies24 Healthcare Ltd is calculated as follows: ( (24 Excellents x 5) ) ÷ 24 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Lilies24 Healthcare Ltd is based on 4 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 = 4.25

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Jul 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Lilies24 Healthcare Ltd

What Type of Services does Lilies24 Healthcare Ltd offer?

Lilies24 Healthcare Ltd offers Home Care.

How many Carers does Lilies24 Healthcare Ltd employ?

Lilies24 Healthcare Ltd employs 12 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lilies24 Healthcare Ltd to verify any information. View our terms and conditions. Lilies24 Healthcare Ltd has an Enhanced Service – more info.