Blue Angel Care Fareham

Blue Angel Care Limited, 22b Picton House, Hussar Court, Westside View, Waterlooville PO7 7SQ
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9.8 21 Reviews
  • Blue Angel Care Fareham, Waterlooville
At Blue Angel, care isn’t just something you provide. It’s something you can feel in every interaction.

Across Berkshire, Hampshire, and Surrey, the Blue Angel team provides high-quality, personalised care that helps people live independent and fulfilled lives.
For them, safe, efficient services in the home are just the foundation of quality. What constitutes exceptional care is a team that’s willing to go beyond the expected, listening, understanding, and responding to what people really need.

It’s a level of commitment you can feel in every part of their work, from their stringent recruitment process to their quality controls and Care Quality Commission (CQC) regulatory compliance. Their services include:

Night Care
Palliative Care
Personal Care
Live-in Care
Dementia Care
Respite Care
End of Life Care
Companionship
Housekeeping

Read their reviews on their Blue Angel Care profile to hear what their clients have to say!

Care Provided by Blue Angel Care Fareham

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Older Person Care
  • Palliative Care
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care Assessments

Good to Know

  • Person in charge
  • Sarah Vaughan (Manager)

Funding & Fees Guide for Blue Angel Care Fareham

  • Prices
  • From £22.50 per visit


  • We offer a free, no obligation care consultation with our team. Enquire today.


Blue Angel Care Fareham Reviews (21)

Total of 21, showing 1-20
9.8

Blue Angel Care Fareham has a Review Score of 9.8 (9.826) out of 10, based on 9 reviews in the last 2 years. Over all time Blue Angel Care Fareham has 21 reviews.

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Overall Experience  Overall Experience 5.0 out of 5

Really happy with the services, friendly, polite, trustworthy and honest staff. A pleasure to have them looking after my mum I know she is in safe hands. Always ask her how she is feeling and what her day has been like. Would highly recommend this company for your loved ones.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Thank you for taking the time to write this lovely review for us. We are glad you are satisfied with our services. We really appreciate your support! Kind regards, Blue Angel Care


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Overall Experience  Overall Experience 5.0 out of 5

Very pleased and happy with the care.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Thank you for taking the time to write this lovely review for us. We are glad you are pleased with our services. Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

I am very happy with all the care I have received.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Thank you for taking the time to write this lovely review for us. We are glad you are happy with our services. We really appreciate your support! Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

Happy with care.
Would be nice if timing was the same each day. Poor management rating because staff have turned up any time from 07:00 to 09:00 when expecting a visit at 07:45.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Dear William, thank you so much for your positive review! We have passed on your feedback to the relevant team for quick action. We really appreciate your support. Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

Happy with their services.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Thank you for the review, pleased that she is enjoying her care and days out. Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

Good care company.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Thank you so much for the review, we always look forward to seeing him. Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

Happy with services.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Dear Elsie, thank you for taking the time to write this wonderful five-star review for us. We really appreciate your support! Kind regards, Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

The carers at Blue Angel have been amazing with helping my grandmother have the most independence as possible. They help her get ready in the mornings and without this, she would only stay in bed all day.
They never fail to make her smile when they arrive. They're all amazing.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Thank you very much for taking out the time to write this review for us. It is our pleasure to look after your grandmother.Kind regards, Blue Angel Care


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Overall Experience  Overall Experience 5.0 out of 5

Blue Angel have been a real godsend in caring for my mother. Without them, her last 18 months would have been unbearable for this fiercely independent lady. They really understand the meaning of caring. I'm so glad they were the ones chosen to look after my mother. Thank you, Blue Angels.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Thank you so much for such a lovely review. We really appreciate your support!
Kind regards,
Blue Angel Care.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot sing this company’s praises enough. I am truly grateful for the care they have provided to my mother-in-law who has dementia and can be difficult to deal with at the best of times. They very much are angels.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Dear L,
Thank you very much for taking out time to write this review for us. We really appreciate your support.
Kind regards,
Blue Angel Care Team


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Overall Experience  Overall Experience 4.0 out of 5

The carers are friendly and we can have a laugh with them, and they are willing to learn. But we have not had any continuity which puts a strain on us having to teach so many new people how to care for my son.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Dear J,
Thank you very much for leaving us a wonderful review. We will pass your feedback to our team for improvement.
We appreciate your support, thank you!
Kind regards,
Blue Angel Care Team


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Overall Experience  Overall Experience 5.0 out of 5

Blue Angel Care provided end of life care for my grandad. Although Only for a short time the care they gave to him was second to none. They treated my grandad with such respect and dignity during his last days. Not only did blue angel care for my grandad but they also cared for us, ensuring we were
okay and even offering to do laundry or make us a cuppa. Every single carer that came through our door was so warm and friendly and really put us at ease. The management team were also great and went above and beyond when he was sent home from hospital without the correct supplies. I can not thank the team enough for what they did for my grandad and for making his last days as comfortable for him as they could. Thank you from the bottom of our hearts.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Dear P,
Thank you very much for leaving us a wonderful review.
We appreciate your support, thank you!
Kind regards,
Blue Angel Care Team


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Overall Experience  Overall Experience 5.0 out of 5

Each and every carer who looked after Dad was amazing, from the first day to the last. Nothing was ever too much trouble. They treated Dad with care and dignity and looked out for the rest of the family too. I cannot praise them enough. Thank you.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Dear A,
Thank you very much for leaving us a wonderful review.
We appreciate your support, thank you!
Kind regards,
Blue Angel Care Team


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Overall Experience  Overall Experience 5.0 out of 5

The carers are professional, punctual and nothing is too much bother. They have established a routine and get on with their jobs as soon as they arrive. They are all very friendly and they do an extremely good job. I am very satisfied.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Dear S,
Thank you very much for leaving us a wonderful review.
We appreciate your support, thank you!
Kind regards,
Blue Angel Care Team


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Overall Experience  Overall Experience 5.0 out of 5

Blue Angel provided palliative care for my Dad, they were professional and caring and nothing was too much trouble.
They treated both my Dad and our family with compassion and respect, it was as if they were there for all of us, not just Dad, the carers checked we were all OK before they left and if
we needed anything even just a cup of tea and a chat.
They were able to point us in the right direction when we were unsure of what Dad was entitled to and which department we needed to contact.
Blue Angel made our last days with Dad so much easier to cope with, and for that, I will be forever grateful.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Dear N,
Thank you very much for leaving us a wonderful review.
We appreciate your support, thank you!
Kind regards,
Blue Angel Care Team


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Overall Experience  Overall Experience 5.0 out of 5

Blue Angel cared for my grandad when he came out of hospital and needed end of life care at home. As a family we could not have been more satisfied with the care they provided grandad. They always went above and beyond to ensure he was comfortable and clean, ensured he always kept his dignity and supported
us as a family when we needed it the most. Every single staff member that came was always so lovely and attentive to both grandad and us as a family and we wanted to say a massive thank you for making such a big difference at a very difficult time. We would all highly recommend Blue Angel Care a million times over.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Dear J,
Thank you very much for leaving us a wonderful review.
We appreciate your support, thank you!
Kind regards,
Blue Angel Care Team


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Overall Experience  Overall Experience 5.0 out of 5

Blue angel carers conduct them self's in a professional and caring manner. They turn up on time and no task is any trouble for them to perform. They do everything with a smile and enthusiasm. I found the office of blue angel always polite and helpful no matter what the reason or situation

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Dear S,
Thank you very much for leaving us a wonderful review.
We appreciate your support, thank you!
Kind regards,
Blue Angel Care Team


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Overall Experience  Overall Experience 5.0 out of 5

All my carers are thoughtful, kind and most considerate. They take their job beyond the call of duty. I would recommend them to anyone who needs care at home. I have always been very private about my body, the carers at Blue Angels are very considerate of my feelings and make the experience as comfortable
as possible on every visit.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Dear C,
Thank you very much for leaving us a wonderful review.
We appreciate your support, thank you!
Kind regards,
Blue Angel Care Team


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Overall Experience  Overall Experience 5.0 out of 5

The carers are amazing and do everything for my friend. They go above and beyond, nothing is too much trouble. They help with his dog aswell. They have helped him with his rehabilitation and improved his confidence.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Dear R M,
Thank you very much for leaving us a wonderful review.
We appreciate your support, thank you!
Kind regards,
Blue Angel Care Team


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Overall Experience  Overall Experience 4.0 out of 5

We have been using Blue Angel as first-time users of a care agency for my father, aged 92, and my mother aged 80. They are struggling with their personal care and very limited mobility and as family all work, we were unable to meet their needs. The carers who come to them from Blue Angel are always
patient and kind and my parents are very fond of them. We do have issues with timing sometimes, in that 11 am is quite late to be getting them up and dressed, but we understand that there are pressures on the carers themselves and that sometimes previous clients can delay them. My father has cancer, and Alzheimer's, so is unaware of his failing health but my mother is struggling with his condition and diagnosis, and the staff are always patient with her. They are both incontinent, and their flat smells really bad, and I do sometimes have to empty bags full of pads after the carers have left, but have left notes, so hopefully, this should start to resolve, as the bin is on the way out.

Reply from Saamvi Mathur, Public Relations and Media Officer at Blue Angel Care Fareham

Dear Liz,
Thank you very much for leaving us a wonderful review. We have passed your feedback to our team for improvement. We appreciate your support, thank you!
Kind regards,
Blue Angel Care Team


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Current Review Score: 9.8 (9.826)

Overview of Review Score

The Review Score of 9.8 (9.826) out of 10 for Blue Angel Care Fareham is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.926 for Blue Angel Care Fareham is calculated as follows: ( (52 Excellents x 5) + (1 Goods x 4) + (1 Poors x 2) ) ÷ 54 Ratings = 4.926

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blue Angel Care Fareham is based on 9 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 = 4.9

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 12 May 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (18)

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Meet the Team (2)

Sarah

Sarah Vaughan

Job Title: Registered Manager

Joined: 2021

I started working for Blue Angel Care in February 2021 as a Registered Manager for the Fareham location.


I chose this job because I get to work in a fast-paced environment whilst enjoying a variety of responsibilities. I get to work with an amazing team and my role is ever-changing.


In my free time, I enjoy walking my dog, spending time with my family and watching films.


Coral

Coral Bush

Job Title: Care Specialist

I started working in care in 2016 working in a childcare setting as an apprentice focusing on SEND children care, I have since worked in a variety of different areas of care ranging from Adult learning disabilities, Dementia specialist homes to working for the ambulance services. I started working for Blue Angel Care in 2022 as a Caregiver.


After 6 months, I was promoted to Care Specialist. I enjoy my role as I am learning every day and discovering new skills.


In my spare time, I enjoy riding my motorbike and spending time with my family and friends.


Frequently Asked Questions about Blue Angel Care Fareham

What Type of Services does Blue Angel Care Fareham offer?

Blue Angel Care Fareham offers Home Care.

How many Carers does Blue Angel Care Fareham employ?

Blue Angel Care Fareham employs 150 carers.