Central Care At Home Services

Harlow Enterprise Hub, Kao Hockham Building, Edinburgh Way, Harlow CM20 2NQ
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8.0 3 Reviews
  • Central Care At Home Services, Harlow
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Care Provided by Central Care At Home Services

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Central Care Recruitment Ltd
  • Person in charge
  • Debra Beavis (Manager)
Are you the Owner/Manager of Central Care At Home Services? View your Advertising Options

Central Care At Home Services Reviews (3)

8.0

Central Care At Home Services has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Central Care At Home Services has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
1
1
2

Review from Michael C (Son of Client) published on 6 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was rushed into hospital very poorly, just after her 90th Birthday. After coming out, Central Care looked after her. She's now on the mend and this is definitely done to the care, thoughtfulness and friendship she received from them.
She's had other carers before but Central Care were so supportive
to her and my family. We asked for specific times, which we got and also only for female carers, which we also got. Nothing was ever too much trouble. It was not only the carers who were excellent but also the management who always had time to speak and update any issues.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Judith G (Client) published on 18 July 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to say I really appreciate my carer and the manager. They have supported me with my recovery after my knee operation.
I enjoy the deep tissue massage and the encouragement to achieve my daily exercise, through this I have recovered and gained strength and courage to go outside again.
I miss our little walk in the village.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Ian T (Client) published on 9 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I received care service from Central Care At Home Services for three months and more. Their staff are extremely reliable even during the holidays. They display to be highly skilled in most areas. My carer always goes the extra mile for me to be happy and safe. The office staff are very sufficient when
it comes to my concerns.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Central Care At Home Services is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Central Care At Home Services is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Central Care At Home Services is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Mar 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Central Care At Home Services

What Type of Services does Central Care At Home Services offer?

Central Care At Home Services offers Home Care.

How many Carers does Central Care At Home Services employ?

Central Care At Home Services employs 30 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Central Care At Home Services to verify any information. View our terms and conditions. Central Care At Home Services has a Basic Service – more info.