Home Instead (West Fife & Kinross)

Suite 4, Forth House, Burnside Business Court, North Road, Inverkeithing KY11 1NZ
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8.5 2 Reviews
  • Home Instead (West Fife & Kinross), Inverkeithing
Home Instead (West Fife & Kinross) gives people in the local community the care and support they want in the comfort of their own home.

Skilled, friendly staff can help people with personal care (such as bathing, going to the toilet and getting out of bed), household tasks such as preparing meals, dementia care, companionship, medication management, and assistance to attend appointments.

Live in care is also available. Home Instead offers presonalised home visits based on what people want including when they want to get up, eat meals, go out, or go to bed.

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Care Provided by Home Instead (West Fife & Kinross)

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Transportation Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Tammy Duncan (Registered Care Manager)

Funding & Fees Guide for Home Instead (West Fife & Kinross)

  • Prices

  • We find it is beneficial to discuss the value of our service with a potential client at care consultation stage.
    We offer hourly services and we endeavour to work within the budget people have set for their care services. This may include working within the assessed funding provided by the local authority.
    Rates available for hourly care and live in care. Please telephone for more details.

Home Instead (West Fife & Kinross) Reviews (2)

8.5

Home Instead (West Fife & Kinross) has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Home Instead (West Fife & Kinross) has 2 reviews.

Overall Experience

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Date Published

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Review from J B (Daughter of Client) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home Instead (West Fife and Kinross) have continually provided amazing support and outstanding personal care to my dad over the last year enabling him to live safely at home. The carers have all been wonderful with dad. They are all lovely, kind, friendly, compassionate, patient, positive, fun, caring
and respectful of dad's wishes and dignity. They have all got to know dad, his interests and our family. Dad and I have really enjoyed getting to know the carers too. As well as daily care, I'm grateful that they can accompany dad to medical appointments.
The staff in the office have all been amazing, incredibly supportive, friendly, compassionate and nothing is too much trouble for them, even at short notice. Communication is excellent. I live a distance from dad, so Home Instead have provided peace of mind that dad is being well looked after. I can't thank Home Instead enough! I would definitely recommend Home Instead 100%! Thank you so much.

Reply from Rachel Doyle, Owner/Director at Home Instead (West Fife & Kinross)

Thanks so much for such an amazing review. It is our pleasure to support your dad and the wider family. Every interaction is a joy!


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Management

Treated with Dignity

Value for Money

Review from K W (Daughter of Client) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Home Instead (West Fife and Kinross) have been absolutely wonderful in the care and support they have consistently provided my mum (and therefore also me!) over the last few years. Their input and services have allowed my mum to continue to live, happily and safely, in her own home. The care givers
have been fantastic, providing excellent personal care, as well as fun and stimulating companionship. The consistency has allowed my mum and I to get to know them and build great relationships. The team in the office have also been absolutely fantastic - lovely, friendly and supportive, and in my experience they always go the extra mile to provide help and support. Overall the whole Home Instead team have provided an extremely high level of service and care. They have always been very reliable and communicative, which is so important. Would 100% recommend! Thank you!

Reply from Rachel Doyle, Owner/Director at Home Instead (West Fife & Kinross)

Thank you so much for your wonderful review of our service. It is a pleasure to support your mum so she can continue to live well in the comfort and familiar surroundings of her own home. Thanks again from the whole team at Home Instead West Fife and Kinross!


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Home Instead (West Fife & Kinross) is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Home Instead (West Fife & Kinross) is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Home Instead (West Fife & Kinross) is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 29 Jan 2024

How well do we support people's wellbeing? Very good

(5)
How good is our leadership? Very good

(5)
How good is our staff team? Very good

(5)
How good is our setting? Not Assessed

(0)
How well is care and support planned? Very good

(5)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

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Awards / Recognitions (0)

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Frequently Asked Questions about Home Instead (West Fife & Kinross)

What Type of Services does Home Instead (West Fife & Kinross) offer?

Home Instead (West Fife & Kinross) offers Home Care.

How many Carers does Home Instead (West Fife & Kinross) employ?

Home Instead (West Fife & Kinross) employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (West Fife & Kinross) to verify any information. View our terms and conditions. Home Instead (West Fife & Kinross) has an Enhanced Service – more info.