Angeni Support Ltd

D1 Valleys Enterprise centre, Valleys Enterprise Centre, Merthyr Tydfil CF48 4DR
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4.2 2 Reviews
  • Angeni Support Ltd, Merthyr Tydfil
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Care Provided by Angeni Support Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Angeni Support Ltd
  • Person in charge
  • Bev Wade (Director)

Funding & Fees Guide for Angeni Support Ltd

  • Prices

  • Price is in line with Local Authority funded packages
    No min time calls for Private Packages.
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Angeni Support Ltd Reviews (2)

4.2

Angeni Support Ltd has a Review Score of 4.2 (4.200) out of 10, based on 1 reviews in the last 2 years. Over all time Angeni Support Ltd has 2 reviews.

Overall Experience

  • 0
  • 0
  • 2
  • 0
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Date Published

2
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0
1
1

Review from G G (Client) published on 10 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

I have had very little issues with Angeni Support. The staff are brilliant very friendly and chatty, always treated with dignity. No major issues. No issues at all with the care and support provided. Happy.

Reply from Bev Wade, Director at Angeni Support Ltd

Thank you, I am really happy that the carers are friendly and chatty, providing you with dignity. They all speak highly of you also.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Roger E (Son of Client) published on 27 October 2021
Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

Unprofessional when operating a check system on their carers. The Manager could not see that he had done anything wrong when I spoke to him after he and a colleague visited my mother unannounced. He had a number of options that I highlighted to him but he still said he had a right to attend to do a
spot check. He finally said sorry in our conversation, but I felt it was only to stop me from complaining after I had highlighted the dangers of two unknown men attending the home of a dementia sufferer.
I have now taken my complaint to Social Services.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 4.2 (4.200)

Overview of Review Score

The Review Score of 4.2 (4.200) out of 10 for Angeni Support Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 0.0 out of 5 from 0 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.200 for Angeni Support Ltd is calculated as follows: ( (3 Excellents x 5) + (2 Satisfactorys x 3) ) ÷ 5 Ratings = 4.2

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Angeni Support Ltd is based on 0 Positive Reviews in the last 24 months and is calculated as follows: 0 = 0

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (0)

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Frequently Asked Questions about Angeni Support Ltd

What Type of Services does Angeni Support Ltd offer?

Angeni Support Ltd offers Home Care.

How many Carers does Angeni Support Ltd employ?

Angeni Support Ltd employs 98 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Angeni Support Ltd to verify any information. View our terms and conditions. Angeni Support Ltd has a Basic Service – more info.