JNJ Health Ltd

76 Greenfield Business Centre, Holywell Road, Holywell CH8 7GR
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9.7 11 Reviews
  • JNJ Health Ltd, Holywell
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Care Provided by JNJ Health Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • JNJ Health Ltd
  • Person in charge
  • Jai John (Manager)

Funding & Fees Guide for JNJ Health Ltd

  • Prices

  • Our fees start from £18 pounds, although each care package is tailored to each service user and the fees are generated according to the needs of each individual.

  • We have been awarded Gold Award certificate of accreditation for 'progress for providers' in delivering personalised support for older people and people living with dementia. We are the first independent agency to obtain this award in Flintshire.
    We can provide services from assisting you in the mornings, right through to retiring at night, even through the night, if necessary. We offer visits from as little as half an hour a week to multiple visits, up to seven days a week throughout the whole year.
    Respite within the family home Domiciliary home care services In the category within the following group People with sensory loss Older people services Physical disabilities.
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JNJ Health Ltd Reviews (11)

9.7

JNJ Health Ltd has a Review Score of 9.7 (9.676) out of 10, based on 7 reviews in the last 2 years. Over all time JNJ Health Ltd has 11 reviews.

Overall Experience

  • 9
  • 2
  • 0
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  • 0

Date Published

11
2
2
7
4

Review from Helen B (Daughter-in-law of Client) published on 12 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and his staff have been absolutely amazing with my partners mum. She is very elderly, frail and has a lot of health problems. They all deal with her with care and compassion, they are respectful of her needs and wishes when she is having a difficult day. So thank you for the care that she
receives.

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Review from S G (Friend of Client) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A bunch of good staff who helped my friend after his surgery. They are very friendly, helpful and supportive. I would highly recommend this company and I wish all the best to the team.

Reply from Jai John, Manager at JNJ Health Ltd

Thank you so much for your kind words.


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Review from Pauline M (Daughter of Client) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

JNJ Health care has been caring for my mum for over 4 months. They go above and beyond with their service. If I have a concern or problem with Mum it is dealt with straight away by the manager. Highly recommend this company and Mum loves the girls who come in every day to help care for her.

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Review from Aaron T (Grandson of Client) published on 14 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and his extensive team are a credit to the care industry. They helped me but more importantly, my grandad when he came out of hospital. Great people, great care. They were very personable and friendly. My grandad and I are very grateful. Thank you.

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Review from Steven R (Son of Client) published on 14 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

JNJ Health Ltd provided excellent care for my mum when she was released from hospital and for just under a fortnight before she passed away. The care team were professional, respectful and treated Mum with dignity and I heard nothing but praise for them from Mum. They even nipped out for provisions,
including food, when Mum ran short early on. Mum's health deteriorated rapidly and the carers were quick to adapt to her increasing needs. They provided, initially, four visits a day by one carer, rising to two carers when Mum's health deteriorated. I live a few hundred miles away and the manager kept me informed of Mum's condition. I will be forever grateful for his candid phone call when Mum's health took a sudden turn for the worst as I was able to get home to say goodbye to Mum before she passed.
The manager offered his support after Mum passed and he also took time to pay respects at her funeral.
I highly recommend this care team.

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Review from Rob W (Son of Client) published on 22 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and his staff have been very professional and friendly with my mother. There have been some issues due to the high level of my mum's care needs and taking over from the previous direct payments with emergency cover and no notice.
the manager and his staff seem to be coming from a compassionate
place regarding my mum's care.
Things are not perfect but the manager and his staff have reacted to extra little tasks with no notice and I am grateful for them going the extra mile.
It’s still early days about 6 weeks in but overall very happy and so is my mum.
She feels respected.

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Review from L G (Daughter of Client) published on 24 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Met the manager and one of his carers today for the first time on my frail elderly mother's discharge from hospital. Very considerate and caring. The ladies will be going four times a day to my mother. The service they can provide is far more than I was expecting, eg personal care, assisting with laundry
and light hoovering and tidying. The services available have put my mind at rest that all my mother's care needs will be met. I would recommend the manager and his team to anybody.

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Review from Nicola M (Wife of Client) published on 3 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are caring and do a great job.
Staff are courteous, respectful and skilled.
The manager is approachable and responds to any issues that may arise, promptly and efficiently.
I would recommend this care agency.

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Review from S J (Friend of Client) published on 26 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Their carers are very good, very professional, down to earth and treated my sister-in-law very well looked after. Always comes with a smile on their faces and willing to help. Thanks for all your efforts.

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Review from K H (Granddaughter of Client) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and his team provide an excellent service for my grandad. The team are always friendly and keep me informed of any issues or concerns.
They have also gone above and beyond on occasions which myself and Grandad are very thankful for.
I would highly recommend this caring team if you are
looking for someone to support your elderly relative within their home. They encourage both independence and support where necessary.

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Review from William G (Son of Client) published on 25 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

All in all, JNJ Health Ltd provide an excellent service. They supply one member of staff daily, for 1 hour, at 9.30 am, to get my mother out of bed and tend to her personal needs. This takes the form of emptying her commode. Wash and personal hygiene. Ensuring her room is left clean and tidy and re-stocking
any personal items used. Escorting her to the toilet and to her living room. All the staff are very friendly and have a good rapport with Mum. I have no hesitation whatsoever in recommending JNJ Health Ltd to any future clients.

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Current Review Score: 9.7 (9.676)

Overview of Review Score

The Review Score of 9.7 (9.676) out of 10 for JNJ Health Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.976 for JNJ Health Ltd is calculated as follows: ( (40 Excellents x 5) + (1 Goods x 4) ) ÷ 41 Ratings = 4.976

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for JNJ Health Ltd is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate Wales is responsible for the registration and inspection of social care services in Wales.

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Awards / Recognitions (0)

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Frequently Asked Questions about JNJ Health Ltd

What Type of Services does JNJ Health Ltd offer?

JNJ Health Ltd offers Home Care.

How many Carers does JNJ Health Ltd employ?

JNJ Health Ltd employs 16 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact JNJ Health Ltd to verify any information. View our terms and conditions. JNJ Health Ltd has a Basic Service – more info.