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Blossom Healthcare Solutions Hertfordshire has a Review Score of 8.5 (8.542) out of 10, based on 4 reviews in the last 2 years. Over all time Blossom Healthcare Solutions Hertfordshire has 4 reviews.
Review from S R (Son of Client) published on 25 February 2025
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Reply from Lauren Maisiri, Registered Manager at Blossom Healthcare Solutions Hertfordshire
Thank you for taking the time to bring your experiences to our attention, we take all feedback very seriously and are deeply sorry you have had a negative experience. There where failings, however we are very confident that these matters where addressed and full confidence in our service was recovered. As you continue to use our private services we can only value, and show our empathy and compassion to ensuring a safe, responsive, effective and caring service. Blossom Healthcare Solutions take this opportunity to commit to provide outstanding quality of care and improve our service users experiences wherever possible. Again, we can only apologise for your experience and take this chance with lessons learnt.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from H S (Daughter of Client) published on 9 January 2025
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Reply from Lauren Maisiri, Registered Manager at Blossom Healthcare Solutions Hertfordshire
Thank you so much for taking the time to leave us a review. We're so pleased you've had such a great experience with Blossom Healthcare Solutions. Many thanks, the Blossom Healthcare Solutions team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from W D (Son of Client) published on 25 December 2024
Submitted via Website •
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Reply from Lauren Maisiri, Registered Manager at Blossom Healthcare Solutions Hertfordshire
Thank you so much for taking the time to leave us a review. We're so pleased you've had such a great experience with Blossom Healthcare Solutions. Many thanks, the Blossom Healthcare Solutions team.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Steve H (Son of Client) published on 18 December 2024
Submitted via Website •
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Reply from Lauren Maisiri, Registered Manager at Blossom Healthcare Solutions Hertfordshire
Thank you so much for taking the time to leave us a review. We're so pleased you've had such a great experience with Blossom Healthcare Solutions.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.5 (8.542) out of 10 for Blossom Healthcare Solutions Hertfordshire is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 4 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.542 for Blossom Healthcare Solutions Hertfordshire is calculated as follows: ( (18 Excellents x 5) + (1 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 24 Ratings = 4.542
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Blossom Healthcare Solutions Hertfordshire is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Registered Manager
Lauren is the Registered Manager at our Stevenage branch. Not only does she look after the Stevenage branch, she also has a passion for marketing the business and focusing on business development.
Job Title: Managing Director and Registered Manager
Patience is our Managing Director and Registered Manager for our Harlow branch. Patience oversees everything that happens at Blossom Healthcare Solutions.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Blossom Healthcare Solutions Hertfordshire to verify any information. View our terms and conditions. Blossom Healthcare Solutions Hertfordshire has an Enhanced Service – more info.