Blossom Healthcare Solutions Hertfordshire

Business & Technology Centre, Unit G43, Bessemer Drive, Stevenage SG1 2DX
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8.5 4 Reviews
  • Blossom Healthcare Solutions Hertfordshire, Stevenage
Blossom Healthcare Solutions are a family run business based in Hertfordshire. They offer high quality domiciliary and specialist home care in Stevenage and the Hertfordshire area. Their team of dedicated carers pride themselves on being able to help vulnerable people be independent in their own home.

Services include:

- Help with dressing and personal appearance
- Help with washing, bathing and showering
- Assistance with getting in and out of bed
- Preparation of meals and drinks
- Support with Continence Care
- Assistance with mobility needs
- Assistance with taking medication
- Assistance with household tasks including cleaning and washing
- Accompanying within the community to day centres, doctors surgery, opticians, shops, etc.
- Company and companionship
- Respite Care

No matter if you need someone to help around the house or are looking for respite care for your principal carers, Blossom Healthcare Solutions can help in Stevenage and Hertfordshire.

Care Provided by Blossom Healthcare Solutions Hertfordshire

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Blossom Healthcare Solutions Hertfordshire Ltd
  • Person in charge
  • Lauren Maisiri (Registered Manager)

Funding & Fees Guide for Blossom Healthcare Solutions Hertfordshire

  • Prices
  • Our prices start from £23.00


  • Quotations on request


Blossom Healthcare Solutions Hertfordshire Reviews (4)

8.5

Blossom Healthcare Solutions Hertfordshire has a Review Score of 8.5 (8.542) out of 10, based on 4 reviews in the last 2 years. Over all time Blossom Healthcare Solutions Hertfordshire has 4 reviews.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 3.0 out of 5

Overall, I'm satisfied with the standard of care provided to my elderly mother.
The carers change from time to time however they are polite and reliable.
There have been a few problems in recent years as follows;
1) The front door was left open with the key which meant anyone could have entered
the house. 2) One of the carers was recently suspended due to inappropriate behaviour.
Overall, I'm satisfied with the standard of care.

Reply from Lauren Maisiri, Registered Manager at Blossom Healthcare Solutions Hertfordshire

Thank you for taking the time to bring your experiences to our attention, we take all feedback very seriously and are deeply sorry you have had a negative experience. There where failings, however we are very confident that these matters where addressed and full confidence in our service was recovered. As you continue to use our private services we can only value, and show our empathy and compassion to ensuring a safe, responsive, effective and caring service. Blossom Healthcare Solutions take this opportunity to commit to provide outstanding quality of care and improve our service users experiences wherever possible. Again, we can only apologise for your experience and take this chance with lessons learnt.


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Overall Experience  Overall Experience 5.0 out of 5

Very reliable, easy to contact. Carers are friendly and efficient.

Reply from Lauren Maisiri, Registered Manager at Blossom Healthcare Solutions Hertfordshire

Thank you so much for taking the time to leave us a review. We're so pleased you've had such a great experience with Blossom Healthcare Solutions. Many thanks, the Blossom Healthcare Solutions team.


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Overall Experience  Overall Experience 5.0 out of 5

I would just like to say your service has been excellent ever since Mum came out of hospital back in August 2024, with Mum now on palliative care, this has been a life changing experience for myself, as her son, and my wife but with your help and support, it has let us continue with our jobs and knowing
she is in good hands while we are out at work and the weekends have been made easier to let us continue with our hobbies and the freedom to pop out during the day. I would like to give a special thank you to all the carers who have been the main faces we have seen and Mum has made a very special bond with them and trusts them and looks forward to them coming in.
The office staff have always kept us updated on any changes on the day, whether it's staff changes or timings of visits.
Again, a massive thank you to everyone that has supported us.

Reply from Lauren Maisiri, Registered Manager at Blossom Healthcare Solutions Hertfordshire

Thank you so much for taking the time to leave us a review. We're so pleased you've had such a great experience with Blossom Healthcare Solutions. Many thanks, the Blossom Healthcare Solutions team.


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Overall Experience  Overall Experience 5.0 out of 5

All carers arrive on time and are friendly and kind. We have no complaints and are grateful for all their help.

Reply from Lauren Maisiri, Registered Manager at Blossom Healthcare Solutions Hertfordshire

Thank you so much for taking the time to leave us a review. We're so pleased you've had such a great experience with Blossom Healthcare Solutions.


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Current Review Score: 8.5 (8.542)

Overview of Review Score

The Review Score of 8.5 (8.542) out of 10 for Blossom Healthcare Solutions Hertfordshire is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.542 for Blossom Healthcare Solutions Hertfordshire is calculated as follows: ( (18 Excellents x 5) + (1 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 24 Ratings = 4.542

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Blossom Healthcare Solutions Hertfordshire is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (2)

Lauren

Lauren Maisiri

Job Title: Registered Manager

Lauren is the Registered Manager at our Stevenage branch. Not only does she look after the Stevenage branch, she also has a passion for marketing the business and focusing on business development.


Patience

Patience Maisiri

Job Title: Managing Director and Registered Manager

Patience is our Managing Director and Registered Manager for our Harlow branch. Patience oversees everything that happens at Blossom Healthcare Solutions.


Frequently Asked Questions about Blossom Healthcare Solutions Hertfordshire

What Type of Services does Blossom Healthcare Solutions Hertfordshire offer?

Blossom Healthcare Solutions Hertfordshire offers Home Care.

How many Carers does Blossom Healthcare Solutions Hertfordshire employ?

Blossom Healthcare Solutions Hertfordshire employs 8 carers.