MoralCare Ltd

14 Pedder Grove, Overton, Morecambe LA3 3HN
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10 11 Reviews
  • MoralCare Ltd, Morecambe
MoralCare is dedicated to providing quality care in the Morecambe community and surrounding areas to people aged 60 and above. They are extraordinarily friendly, skilled, and reliable, having never cancelled a visit since they've been open!

MoralCare has a flawless CQC report (rated Good in every area in February 2023) and has consistently high reviews that reflect the outstanding care they deliver daily to the people they support. MoralCare strives to work with people to stay independent and safe within the comforts of their own homes, whilst providing familiar care workers that make people feel comfortable and at ease when receiving support.

The types of support MoralCare offers are centred around the person. They offer:

- Personal care
- Medication care (from ordering, collecting, and administrating)
- Working with other professionals and GPs to ensure people have referrals when they need them
- Domestic support
- Catheter care
- Gardening support
- Welfare checks
- Companionship visits
- Respite care (not overnight)
- Shopping support
- Pet support
- Stocking support
- Hospital and appointment escort
- Falls prevention care
- Reablement
- Long-term care
- Short-term care
- And more!

They have a passion for making a difference, and strive to set leading standards for the care sector.

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Care Provided by MoralCare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • High Dependency Care, two carers attending
  • Laundry Service
  • Medication Assistance
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Hospital Discharge
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Moral Care Ltd
  • Person in charge
  • Rebecca Williamson (Manager)

Funding & Fees Guide for MoralCare Ltd

  • Prices

  • Daily Care
    £25.19 for 50 minutes
    £15.29 for 20 minutes


    Non-Daily Care
    £27.99 for 50 minutes
    £16.99 for £16.99

  • 10% discount on daily care

MoralCare Ltd Reviews (11)

10

MoralCare Ltd has a Review Score of 10 (9.983) out of 10, based on 10 reviews in the last 2 years. Over all time MoralCare Ltd has 11 reviews.

Overall Experience

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Review from M F (Daughter of Client) published on 27 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't know how we would have coped without them. Not only was my mum well cared for, but we also received so much support and reassurance as a family. You hear so many horror stories, MoralCare has completely restored my faith. Everything last one of them were nothing short of exceptional.

Reply from Rebecca WIlliamson, Managing Director at MoralCare Ltd

Thats amazing! Thank you for taking the time to submit and post a review.


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Review from Tracy Z (Friend of Client) published on 5 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

MoralCare has been excellent in providing my friend with the care she needs.
They were brilliant from the start providing help and advice when my friend was in hospital and we realised she needed support to return home.
The staff are professional, polite and caring.
My friend said she never thought
"she would be so well looked after."
The office is always on hand to offer helpful advice.
A very excellent find.

Reply from Rebecca WIlliamson, Managing Director at MoralCare Ltd

Thank you for leaving such a great review. I'm so glad we've made a difference.


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Review from K L (Client) assisted by family/friend published on 21 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Moral Care is by far the best care agency in this area. All the staff are kind understanding and efficient.

Reply from Rebecca WIlliamson, Managing Director at MoralCare Ltd

Thank you for taking the time to write us a review. It's a pleasure to support you.


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Review from Wendy B (Daughter of Client) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been very pleased with the care she has been receiving from MoralCare.
A very detailed assessment was made initially of her care needs and soon after the care began. Without exception, all the carers my mum has met have been excellent. They arrive with a friendly caring attitude and maintain
Mum's dignity throughout, and will do what is necessary during the visit. I would strongly recommend MoralCare.

Reply from Rebecca Williamson, Managing Director at MoralCare Ltd

Thank you for taking the time to submit such a lovely review. I'm glad you're pleased with our service and we thoroughly enjoy visiting your Mum.


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Review from Joanne R (Client) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Members of staff that I've met have been friendly and very helpful. Carers are punctual, polite and supportive. Would highly recommend.

Reply from Rebecca Williamson, Managing Director at MoralCare Ltd

Thank you for taking the time to write us this review, it means the world to us!


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Review from Frank L (Client) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Whilst I have met a variety of carers, they have, without exception, been caring, pleasant, welcoming and hard working.
It is always a pleasure to have them in my home.

Reply from Rebecca WIlliamson, Managing Director at MoralCare Ltd

I'm glad we've served you well over the years, your visits have always been a pleasure. Thank you for taking the time to submit a review.


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Review from Shona S (Daughter of Client) published on 12 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Just wanted to say how much Mum valued your service over the past couple of weeks. She loves all of your staff. She appears to be back on track and feeling more positive. We can't thank you enough for your support.

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Review from N B (Son of Client) published on 27 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have seldom come across such a professionally run organisation as Moral Care.
Their care team are friendly, hard-working and has given invaluable support to my elderly parents over the last few months for which all of our family are extremely grateful.
Emails and telephone calls to their office
have been answered with speed, understanding, flexibility and efficiency.
We know that our parents have received great care in their own home and would highly recommend Moral Care to anybody.

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Review from S B (Client) published on 17 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find MoralCare provide me with all I need from a care company, plus so much more from management, who always go the extra mile. All the carers say they love their job, which says a lot about MoralCare management and how they treat their staff.

Reply from Rebecca WIlliamson, Managing Director at MoralCare Ltd

Thank you for taking the time to leave us such a lovely review.


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Review from Viv D (Daughter of Client) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I are deeply indebted to the MoralCare team for the many months of outstanding care and support that they provided Mum with. Following quite dreadful experiences with two other care companies, we were at a low ebb when the manager and her team came to our rescue.
Everyone in their team
delivered an extremely efficient, professional, dignified, jovial and respectful level of service and care, and I trusted them completely with her well-being.
We lost Mum at the end of October, but Mum was so happy with her ladies, who were becoming a second family, and for this, I will be eternally grateful.
I really can't sing their praises highly enough; they really are that good! MoralCare is run on sound ethics where staff and client welfare are of paramount importance.
Thank you so much MoralCare.
Very grateful daughter!

Reply from Rebecca WIlliamson, Managing Director at MoralCare Ltd

Thank you for taking the time to write such a kind review. We think of you and your mum often, and we are very grateful we had such an impact on you both, and that you received the care and support you both highly deserved. Keep in touch!


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Review from Lilly H (Daughter of Client) published on 30 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I don't live locally. Moral Care have been a Godsend for me and my mum. The carers are all professional and friendly and Mum couldn't be without their incredible support. I can sleep knowing she's being cared for by good, capable hands. We used to have another agency that missed visits and caused us
a lot of stress and uncertainty, moving to Moral Care was the best thing we could have done. Thank you team!

Reply from Rebecca Williamson, Registered Manager at MoralCare Ltd

Thank you for such lovely feedback, it means the world to us.


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Current Review Score: 10.0 (9.983)

Overview of Review Score

The Review Score of 10 (9.983) out of 10 for MoralCare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.983 for MoralCare Ltd is calculated as follows: ( (59 Excellents x 5) + (1 Goods x 4) ) ÷ 60 Ratings = 4.983

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for MoralCare Ltd is based on 10 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about MoralCare Ltd

What Type of Services does MoralCare Ltd offer?

MoralCare Ltd offers Home Care.

How many Carers does MoralCare Ltd employ?

MoralCare Ltd employs 17 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact MoralCare Ltd to verify any information. View our terms and conditions. MoralCare Ltd has an Enhanced Service – more info.