Loyalty Care

Unit 46, 203-205 The Vale Business Centre, London W3 7QS
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8.9 3 Reviews
  • Loyalty Care, London
Loyalty Care is a London-based home care business that provides support to individuals in the comfort of their own homes. They offer a range of care options, from hourly visits to round-the-clock live-in care, all of which are customised to suit the specific needs of each person.

Loyalty Care offers specialised services like Respite Care, Post Operative Recovery Care, Dementia Care, and End of Life Care also known as palliative care. These specialised care packages may involve overnight shifts, live-in assistance, or 24-hour care.

The carers at Loyalty Care undergo rigorous training, which includes modules on dementia and end-of-life care as part of their induction program. They are supported by a team of experienced care managers and a central support office.

Each client is carefully matched with a professional carer, and through efficient scheduling, Loyalty Care ensures that clients receive care from a consistent team that they are familiar with.

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Care Provided by Loyalty Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Loyalty Care Ltd
  • Person in charge
  • Faiza Khalid (CEO and Founder)

Funding & Fees Guide for Loyalty Care

  • Prices

  • Starting from £25.00 per hour for visiting care.

  • To receive a personalised care quote designed specifically to meet your specific requirements, kindly contact us directly. We do not have any undisclosed fees, and there are no additional charges for travel time.

Loyalty Care Reviews (3)

8.9

Loyalty Care has a Review Score of 8.9 (8.944) out of 10, based on 3 reviews in the last 2 years. Over all time Loyalty Care has 3 reviews.

Overall Experience

  • 2
  • 1
  • 0
  • 0
  • 0

Date Published

3
0
3
3
0

Review from W H (Client) published on 17 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I have had carers from Loyalty Care for nearly three weeks now following my recent surgery. I cannot speak too highly of the treatment I've received from each and every one who has assisted me in my recovery. I would recommend this Loyalty Care to anyone needing care.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Sabrina B (Cousin of Client) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All the carers that help look after my cousin do a great job. The manager and her staff do keep me updated with things that go on and also they accommodate any days that I may change in the week. I want to thank you all.

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Care / Support

Management

Treated with Dignity

Value for Money

Review from M A (Client) published on 15 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

They treat my wife as if they were caring for one of their own family members. I cannot express how much peace of mind I have with the carers. They are most loving and the care is second to none. Thank you so much from the bottom of my heart. You are all a blessing to me and my family.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.944)

Overview of Review Score

The Review Score of 8.9 (8.944) out of 10 for Loyalty Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.944 for Loyalty Care is calculated as follows: ( (17 Excellents x 5) + (1 Goods x 4) ) ÷ 18 Ratings = 4.944

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Loyalty Care is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Loyalty Care

What Type of Services does Loyalty Care offer?

Loyalty Care offers Home Care.

How many Carers does Loyalty Care employ?

Loyalty Care employs 70 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Loyalty Care to verify any information. View our terms and conditions. Loyalty Care has a Platinum Service – more info.