Helping Hands Home Care (Widnes)
Suite 33, Foundry House, Waterside Lane, Widnes Business Park,
Widnes
WA8 8GT
Domiciliary Care From £33.65 per hour.
We charge half hour, 3/4 hour and hourly rates, plus a flat travel charge of £4.50 per visit. We also provide waking and sleeping night services. Full costings can be provided.
Helping Hands Home Care (Widnes) has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Helping Hands Home Care (Widnes) has 24 reviews.
Review from Julie W (Daughter of Client) published on 26 August 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Sharon Meakin, Branch Manager at Helping Hands Home Care (Widnes)
Hi Julie,
Thank you very much for your lovely review. Our carers work very hard so it is amazing to know how greatly appreciated they are. It is a pleasure to care for your dad.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Louise C (Daughter of Client) published on 25 August 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Sharon Meakin, Branch Manager at Helping Hands Home Care (Widnes)
Hi Louise,
Thank you very much for your lovely review. Our carers work very hard so it is amazing to know how greatly appreciated they are. It was a pleasure to care for your dad.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from J H (Daughter of Client) published on 25 August 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Sharon Meakin, Branch Manager at Helping Hands Home Care (Widnes)
Thank you very much for your lovely review. Our carers work very hard so it is amazing to know how greatly appreciated they are. It is a pleasure to care for your dad.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Alice A (Daughter of Client) published on 24 August 2021
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Sharon Meakin, Branch Manager at Helping Hands Home Care (Widnes)
Hi Alice,
Thank you very much for your lovely review. Our carer's work very hard so it is amazing to know how greatly appreciated they are. It is a pleasure to care for your mum.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.0 (8.000) out of 10 for Helping Hands Home Care (Widnes) is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 5.000 for Helping Hands Home Care (Widnes) is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Helping Hands Home Care (Widnes) is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 6 May 2022
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Job Title: Branch Care Manager
Hi, I’m Sharon and I am the Branch Manager at Helping Hands in Widnes.
For a number of years, I have thought about care work as I wanted to be able to play a part in making a difference in people's lives but until seeing the job role advertised by Helping Hands I never made the leap, as my comfort zone has always been working in the NHS.
From very first impressions at Helping Hands you can see that the company aim to deliver outstanding care to their customers and they really value their carers, this is shown with the training package provided and monthly recognition rewards.
I am a working mum and have two beautiful daughters who I love spending my time with. I am also the proud owner of an English bulldog and a Pug puppy who keep me very busy in my spare time. Before Covid limitations I volunteered for a Bulldog charity where I would often help out by taking bulldogs to their new homes or I would be helping at fundraising events in my spare time. Hopefully one day soon this will happen again.
My experience and expertise:
I started my career in 2006 in a large GP Surgery, managing the finances and helping with the day to day aspects of a busy surgery. I became 'part of the furniture' as I stayed in my role for almost 16 years before deciding to pursue a career in Practice management, where I have worked for the past 4.5 years. I have really enjoyed my time working in the NHS but I decided that it was time for me to change my career to working in what I feel will be a more rewarding job role.
I have a number of different NVQs, but the majority of my skills have been gained from hard work and dedication to my role. I will be studying for the Level 5 Leadership and Management Diploma which will also help to develop my managerial and care skills.
I am new to care and I am very excited, and I also feel very privileged to be playing a part in the Helping Hands Home Care Widnes Branch.
My role as Branch Manager for Helping Hands is to ensure that as a team we will work hard to treat all of our customers with dignity and kindness to help them to remain independent, safe and as happy as possible in their home environment.
Why I chose Helping Hands:
I chose Helping Hands as from the very first impression you can tell that the company value their customers and their carers; I studied the website and looked at the many five star reviews on the internet that had been left by customers. I also read the positive reviews from carers and managers online and decided that I really wanted to work for a company that is committed to looking after and developing its staff and providing outstanding care.
I am looking forward to meeting customers and their families and ensuring that our team put packages in place so that our customers have the best possible care in their own homes. I can’t wait to build the foundations of a hardworking and passionate team that will hopefully be like one big family and follow the Helping Hands values to ensure that we are providing an excellent service.
I am a very friendly, hardworking and people-focused person so I am certain that I will enjoy every aspect of my Helping Hands journey
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