Rayman Healthcare

375 Chorley Road, Swinton, Manchester M27 6AY
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8.0 1 Review
  • Rayman Healthcare, Manchester

Care Provided by Rayman Healthcare

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Rayman Group Ltd
  • Person in charge
  • Folasayo Agoro (Registered Manager)

Funding & Fees Guide for Rayman Healthcare

  • Prices
  • Please contact us to discuss fees.


8.0

Rayman Healthcare has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Rayman Healthcare has 1 review.

Overall Experience

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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

I'm writing from the point of view of someone who has received care from a care provider, prior to Rayman Healthcare. Their predecessor's carers were excellent but, sadly, the same could not be said of their management. Happily this is not the case with Rayman Healthcare.
Their carers are polite, punctual,
professional and deliver the care with patience, compassion, empathy and understanding...very often going "above and beyond". They also deliver on the social aspect of their visits.
They are backed up by management that is quick to answer the phone(even out of hours), react to requests promptly and resolve any issues/problems quickly.
As with their carers, everyone that I have spoken to at their office is friendly, polite, patient and always absolutely professional.
The introduction of an app that allows clients/service users to see when/who will be visiting, and see if there are any changes to schedules, up to a week in advance, is a huge step forwards.
Highly recommended!

Reply from Folasayo Agoro, Manager at Rayman Healthcare

Thank you so much for writing this. It is very kind of you and we are glad to have been able to meet the standards required.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Rayman Healthcare is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Rayman Healthcare is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Rayman Healthcare is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jun 2022

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Rayman Healthcare

What Type of Services does Rayman Healthcare offer?

Rayman Healthcare offers Home Care.

How many Carers does Rayman Healthcare employ?

Rayman Healthcare employs 25 carers.