GAIN Care Derby

Office 1.1F, Litchurch Plaza, Litchurch Lane, Derby DE24 8AA
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8.0 1 Review
  • GAIN Care Derby, Derby
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Care Provided by GAIN Care Derby

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Domestic Services / Home Help
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Adult Home Care (18+)

Good to Know

  • Person in charge
  • Itai Nyamatore (Manager)
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GAIN Care Derby Reviews (1)

8.0

GAIN Care Derby has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time GAIN Care Derby has 1 review.

Overall Experience

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Date Published

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Review from E C (Wife of Client) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Gain Care were employed to assist caring for my husband who was at home, bed bound and on palliative care, and wishing to end his days at home.
For ten weeks they never let us down, their compassion and professionalism was exemplary.
They were punctual, well presented and over the weeks developed
an appropriate and friendly rapport with us.
The management were always willing to try and meet our needs as the situation changed.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for GAIN Care Derby is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for GAIN Care Derby is calculated as follows: ( (5 Excellents x 5) ) ÷ 5 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for GAIN Care Derby is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about GAIN Care Derby

What Type of Services does GAIN Care Derby offer?

GAIN Care Derby offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact GAIN Care Derby to verify any information. View our terms and conditions. GAIN Care Derby has a Basic Service – more info.