Lindcare Ltd

29, Oasis Resource, Birkby, Huddersfield HD1 5DX
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9.7 19 Reviews
  • Lindcare Ltd, Huddersfield
Lindcare Ltd provides a wide range of home care services in West Yorkshire.

The experienced and friendly team specialise in supporting adults with learning disabilities and mental health problems to live independently. They also support older people and adults living with dementia or physical disability.

Care and support are delivered through person-centred care packages that support each service user's needs and wishes as an individual.

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Care Provided by Lindcare Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Shopping Service / Errands
  • Sit in Service

Good to Know

  • Owner
  • Lindcare Ltd
  • Person in charge
  • Linda Muzamhindo (Manager)

Funding & Fees Guide for Lindcare Ltd

  • Prices

  • £26.00 per hour

  • Half an hour will be £15.00
    Bank Holiday £35 per hour

Lindcare Ltd Reviews (19)

9.7

Lindcare Ltd has a Review Score of 9.7 (9.674) out of 10, based on 16 reviews in the last 2 years. Over all time Lindcare Ltd has 19 reviews.

Overall Experience

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Date Published

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Review from S D (Daughter-in-law of Client) published on 28 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

At a time when the family was at a breaking point, Lindcare was engaged to support my mother-in-law to live independently in her residence and this came as a big rescue and relief. The provision of same staff consistently has helped the understanding of the change in one's own home. I admit it was not
easy at the start but we are getting there.
STAFF:
The staff are patient and kind. They created a friendly environment. They have good time management once they get there. Very motivating and empowering in terms of improving one's personal hygiene. They respect personal space. Very caring and informative. They provide person-centred care.
FAMILY.
Due to Lidcare's engagement, the family is now able to come back from work and stay at their own. There is a reduction of phone calls from their mum as she now has people to talk to. My mother-in-law is kind of getting used to the support she is getting, days are different.
The family is pleased with the support of their mum.

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Review from M H (Son of Client) published on 20 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care provider are very professional and kind with my Mum when supporting them at home. I have always found all the staff team polite, friendly and nothing is ever too much trouble. The care provider owner is also very approachable, empathetic and helpful. Mum always has positive praise for the care
provider. Thank you from all our family.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

Thank you for taking time to review our care towards your mum. It's a pleasure to support your mum and we continue to work together so that her needs are met.


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Review from S D (Daughter of Client) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff were friendly, caring and respectful. They were flexible in their services if pre-existing arrangements needed to be amended. They were observant of any changes in their client's health and raised concerns with the family providing recommendations on a course of action.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

Thanks very much for the feedback, we strive to deliver the best possible care.


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Review from Ozzy A (Mother of Client) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A really big help. The carers go above and beyond on my son's bad days. They have a great relationship with him. As his needs are very complex they laugh with him on his good days. Are emotionally attached and show so much empathy on bad days.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

Thank you for the positive feedback I will give feedback to the staff, its a pleasure looking after your son and staff have built a good relationship and could put a smile on his face despite everything. Thank you once again.


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Review from H K (Daughter of Client) published on 10 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Lindcare provided home care services for Mum, over the 6 months she and Dad were always pleased to see the carers when they called and they always treated Mum with dignity and respect.
They never missed a call and when she was unwell and in pain took extra care and also made her laugh.
The impact
on Dad was positive too he enjoyed the banter and said they were all spot on.
Thank you for your support and care for Mum and Dad, very much appreciated.
Highly recommend Lindcare.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

Thank you very much for the good feedback, indeed the carers have built a very good rapport and we continue to strive to deliver good care to all our client despite their circumstances.


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Review from P G (Wife of Client) published on 21 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't begin to thank you for the care and kindness that your carers give to my husband, your company has been the sole carers since November 2023 and I can't fault you. I also find them a great deal of fun to me, we do have a good laugh. Please express my gratitude and thanks to all of them.
Kind
regards.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

Thank you very much, we strive to deliver the best possible care and relieve pressure on family.


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Review from Laura H (Daughter of Client) published on 14 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lindcare go above and beyond to look after my mum. When I can't be there myself it's a huge relief to know her needs are being met. All the staff are warm and compassionate and nothing is ever too much for the ladies. We have tried other companies before Lindcare with poor results. I'm so glad we didn't
give up on looking for a care provider as they have really made a huge difference to my mum's wellbeing. I don't know what we would do without them. Thank you.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

Thanks for the feedback, we will continue to make a difference in the way we care for our customers.


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Review from Judith H (Wife of Client) published on 8 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband's carers are very polite, friendly and very caring and efficient. even though he is sometimes aggressive, they manage to do all that is needed to keep him clean and tidy and usually leave him with a smile on his face.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

Thank you very much for the feedback, we appreciate your input and we always strive to deliver the best possible care.


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Review from P S (Client) published on 3 May 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Normally I would have put excellent but for a few occasions when I've been left in the bathroom to dry myself and finish off. I suffer from COPD and struggle with my breathing, this morning I was left to finish off bathing and drying myself only to find there was no breakfast waiting for me so I missed
a meal. I told my carer I wasn't well and she still insisted on leaving me to go on to the next client.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

This was followed through and apologised to the client, like you have said, you would have put excellent and this is not the norm for our carers to do so. We have been battling with the commissioners as the allocated times by the commissioners were not enough, this has been affecting other clients. We continue to strive for the best care.


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Review from S L (Friend of Client) published on 17 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend was a very anxious lady and worried and could be easily intimidated every single member of staff was happy polite caring full of empathy and supported my friend greatly throughout the months that they cared for her. She was the least anxious she had ever been with a care team. I had regular
feedback from both the carers and manager and when I requested calls to be changed slightly in the last few weeks the manager was more than happy to do so. All the carers had such a happy and polite attitude and you felt they were very sincere their approach to me was also outstanding the main carer was exceptional.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

Thank you for the feedback, it was a pleasure looking after your friend.


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Review from Michael B (Son of Client) published on 12 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the staff from Lindcare enough with regard to the support they gave to my mother.
Not only were they fantastic with my mum who had Alzheimer's but they provided a great deal of support for my father, who cannot speak highly enough of the care workers.
My father and I would like to
thank Lindcare for the way they went about their care in the final few weeks of my mother's life and would highly recommend them to families in a similar situation to ours.
Many thanks.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

Thank you very much. It was a pleasure supporting your mum and thank you for the kind and encouraging feedback. We strive to deliver exceptional care.


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Review from Suzanne W (Daughter of Client) published on 16 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's carers were very kind and caring, they were always on time.
They showed dignity when supporting Mum and often had a laugh with her.
Helped Mum with basic housekeeping, washing and preparing meals.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

Thank you for the feedback, it was a pleasure to support your mum.


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Review from M I (Son of Client) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The management is very cooperative and carers are very polite, friendly, and respectful. We have had the care for a month now and all is ok and going well. I'm so glad that there are bilingual Punjabi staff as well which is very helpful.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

Thank for the lovely comment and we are happy to support your mum and meet her thrive to meet her needs to the best we can.


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Review from M J (Son of Client) published on 8 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good standard of care. All carers communicate well with my mum (service user) and she feels comfortable with them all.
Our needs are listened to and communication between us and the care teams is good, messages are passed onto us and I'm very pleased with Lindcare.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

Thank you. It is a pleasure to support your mum as well as your family.


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Review from Jen S (Niece of Client) published on 13 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the very first introduction session with the manager and care team, we have been reassured and overwhelmed with the high standard of professional care provided to our beautiful aunt. Our aunt needs a care package that can accommodate her social, emotional and physical needs, and Lindcare have surpassed
our expectations. We cannot thank Lindcare and the carers there enough. Thank you from the bottom of our hearts.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

Thank you very much for the feedback and it is a pleasure to look after your aunt. Thanks once again for your continuous support.


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Review from Cathy W (Daughter of Client) published on 17 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and compassion that staff working at Lindcare showed to my mum and myself was exceptional. Nothing was too much trouble. The manager always gave up more of her own personal time to check on my mum which I was very grateful for. I would highly recommend this service to anyone looking for a new
service provider

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

It was a pleasure supporting your mum and thank you for the kind and encouraging feedback.We aim to countinously deliver the exceptional care.


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Review from Peter H (Client) assisted by family/friend published on 26 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All our carers have been polite, caring, and professional with my brother - no problems at all.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

Thank you very much for the your feedback and very kind words.


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Review from Graham K (Son of Client) published on 26 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have found Lindcare Ltd to provide excellent care for my father. All the carers are pleasant and friendly and he is very happy with the service they provide compared to previous providers they seem to be flexible with regard to the time of the visits. We would have no hesitation in recommending them
as a good support service.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

Thank you very much for the review and kind words. It pleasure to look after your dad.


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Review from J F (Daughter of Client) published on 25 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care/ the provider gives my mother. They are caring, very supportive and kind. Nothing is too much trouble. My mother is settled with them. My mother has mental issues, and they are understanding when she has difficult times.

Reply from Linda Muzamhindo, Manager at Lindcare Ltd

Thank you, Jenny, for your kind words and feedback. Its been our pleasure looking after your mum.


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Current Review Score: 9.7 (9.674)

Overview of Review Score

The Review Score of 9.7 (9.674) out of 10 for Lindcare Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 16 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.674 for Lindcare Ltd is calculated as follows: ( (64 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 92 Ratings = 4.674

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Lindcare Ltd is based on 16 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 23 Sep 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Lindcare Ltd

What Type of Services does Lindcare Ltd offer?

Lindcare Ltd offers Home Care.

How many Carers does Lindcare Ltd employ?

Lindcare Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Lindcare Ltd to verify any information. View our terms and conditions. Lindcare Ltd has an Enhanced Service – more info.