Alina Homecare Cambridge

Suite 1, First Floor, 8 Station Road, Histon, Cambridge CB24 9LQ
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9.8 21 Reviews
  • Alina Homecare Cambridge, Cambridge
Alina Homecare Cambridge provides high-quality home care services to those living in Bar Hill, Bottisham, Cambridge City, Cottenham, Fulbourn, Histon, Oakington, Waterbeach & surrounding areas.

Alina Homecare is passionate about making life easier so you can stay at home for longer.

Staff are selected for their compassion and past care experience, and also receive exclusive Alina Homecare Academy training.

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Care Provided by Alina Homecare Cambridge

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Tara Fiveash (Branch Manager)

Funding & Fees Guide for Alina Homecare Cambridge

  • Prices

  • We pride ourselves on providing excellent quality Home Care at competitive prices.
    The costs of Home Care will vary depending on the type of care you need, how often you need it, and where you live. We offer everything from short visits to 24 hour Live In Care. If you have more complex needs, you may need two Home Carers per visit, so we can provide a cost for this too.
    Live-in Care is generally considered to be a cost effective alternative to living in a care home, whilst still providing a level of independence. Everyone’s needs are different so the costs of Live-in Care can vary depending on the level of care required. Unlike other Home Care options, the costs of our Live-in Care remains the same wherever you live across the South of England.
    We adapt our Home Care services to suit your specific requirements. Our Home Care costs include a personalised care plan, ensuring your care suits your needs, wishes and budget.
    We want to make arranging Home Care as simple and easy as possible. When you contact your local Team, we’ll work with you to design a customised care plan. Once you choose our service, your care plan is kept under constant review so that it continues to suit you.
    Your home. Your care. Your choice.

Alina Homecare Cambridge Reviews (21)

Total of 21, showing 21-21
9.8

Alina Homecare Cambridge has a Review Score of 9.8 (9.800) out of 10, based on 11 reviews in the last 2 years. Over all time Alina Homecare Cambridge has 21 reviews.

Overall Experience

  • 17
  • 4
  • 0
  • 0
  • 0

Date Published

21
2
4
11
10

Review from Diane C (Daughter of Client) published on 2 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has come to live with us this year and we have agreed that we need one day a week when my husband and I can go out without worrying about leaving her alone. This allows all involved to have a break from each other. Alina Homecare, Cambridge have been brought in to provide this service by providing
a friendly face to come for a two-hour visit weekly. Conversation, tea, and cake have all been shared but the carer was well briefed on the first day and had obviously done her homework on mum's varied medical issues before she arrived. Having had this service for four weeks now it's been wonderful. The carer has provided that consistent, comfortable, respectful but competent presence that gives me peace of mind and mum a friend who can help her as required. Thanks to the whole team who have been professional and caring throughout what could have been a very fraught time.

Reply from Miss Miller, Branch Manager at Alina Homecare Cambridge

Thank you for your lovely review, it is a pleasure to support mum and give you some peace of mind.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.8 (9.800)

Overview of Review Score

The Review Score of 9.8 (9.800) out of 10 for Alina Homecare Cambridge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.800 for Alina Homecare Cambridge is calculated as follows: ( (52 Excellents x 5) + (13 Goods x 4) ) ÷ 65 Ratings = 4.8

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Alina Homecare Cambridge is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (2)

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Meet the Team (1)

Tara

Tara

Job Title: Branch Manager

Joined: 2021

My whole team is dedicated to providing the highest quality, compassionate care at home for people.


Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Alina Homecare Cambridge to verify any information. View our terms and conditions. Alina Homecare Cambridge has a Platinum Service – more info.