Unfading Care Ltd

151 London Road, St Margaret's House, Office 6.01, Edinburgh EH7 6AE
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8.5 2 Reviews
  • Unfading Care Ltd, Edinburgh
Unfading Care provides Breakaway. Respite and Live-in care services based in Edinburgh, and throughout the Lothian region. Unfading Care is an innovative, forward-thinking family-run organisation.

Their philosophy is focused on independence and securing the peace of mind which comes from having one-to-one support and gentle companionship in your own home.

The company was founded in Scotland at the end of 2019 with an aim to become a lead organisation delivering high-quality care.

Care Provided by Unfading Care Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Cancer Care
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Unfading Care Ltd
  • Person in charge
  • Jose Mendes (Manager)

Funding & Fees Guide for Unfading Care Ltd

  • Prices
  • Care at Home and Housing Support


    From £24.00 per hour, plus a flat travel charge of £3.50 per visit. Full costings can be provided.


    Breakaway Support


    From £21 per hour or £37 for due/couple support


    Live-in care services


    For single-person care from £1499pw Couple Care from £1800pw. Unfading Care can also provide waking and sleeping night services. The full costings can be provided.


8.5

Unfading Care Ltd has a Review Score of 8.5 (8.500) out of 10, based on 2 reviews in the last 2 years. Over all time Unfading Care Ltd has 2 reviews.

Overall Experience

  • 2
  • 0
  • 0
  • 0
  • 0

Date Published

2
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2
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Overall Experience  Overall Experience 5.0 out of 5

My son had a great time on his respite, they took good care of him in all they did together showing him what he could do as sometimes he would stand back and let others do for him, very polite people and go far and beyond to please their clients.

Reply from Jose Mendes, Provider/ RM at Unfading Care Ltd

Reading this review and knowing your son was well cared for makes us really happy! Thank you once again for allowing us no just to care for him but also to help him realise the potential of having a independent life.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overall Experience  Overall Experience 5.0 out of 5

I want to express our gratitude for the exceptional care and support provided by Unfading Care. We have been using their services since my husband's discharge from the hospital, and their dedication has been unfailing; their exceptional service has made a significant, positive impact on our lives. They
are always ready and willing to go above and beyond to help and serve our needs. Their patience is remarkable, making us feel well taken care of and secure.
We are fortunate to have found this care company during a challenging time, and we wholeheartedly recommend them to anyone in need of compassionate care.

Reply from Jose Mendes, Provider/ RM at Unfading Care Ltd

Thank you very much for your kind words. We always strive to do our best, and it has been our privilege to support you.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.5 (8.500)

Overview of Review Score

The Review Score of 8.5 (8.500) out of 10 for Unfading Care Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Unfading Care Ltd is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Unfading Care Ltd is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Inspectorate (CI) Rating

Date: 7 Jun 2024

How well do we support people's wellbeing? Good

(4)

How good is our leadership? Good

(4)

How good is our staff team? Good

(4)

How good is our setting? Not Assessed

(0)

How well is care and support planned? Good

(4)

Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (1)

Jose

Jose Mendes

Job Title: Founder and Manager Director

Joined: 2021

Jose is the co-founder of Unfading Care and is responsible for the company’s business development. Has an extensive experience in England and Scotland, working across several different services including residential and dementia care, respite, breakaways locally and abroad, and providing supported living for clients with autism, dementia, and learning disabilities. He is a qualified Care Manager and is currently working towards achieving level 10 in Leadership & Management.


Frequently Asked Questions about Unfading Care Ltd

What Type of Services does Unfading Care Ltd offer?

Unfading Care Ltd offers Home Care.

How many Carers does Unfading Care Ltd employ?

Unfading Care Ltd employs 11 carers.