Sana Care Services
Unit 205 Portland House, 102 Lower Guildford Road, Lansbury Business Estate,
Woking
GU21 2EP
Domiciliary care:
From £22 per hour
From £20 per 3/4 hour
From £16 per 1/2 hour
Live-in care:
From £1,245 per week
Sana Care Services has a Review Score of 8.1 (8.083) out of 10, based on 2 reviews in the last 2 years. Over all time Sana Care Services has 2 reviews.
Review from M S (Wife of Client) published on 27 December 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Augusta Gitonga, Manager at Sana Care Services
Thank you for such a positive account of the care we have been providing. Absolutely we hope to do our best to maintain continuity of carers coming to you.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from B B (Client) published on 19 December 2024
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Reply from Augusta Gitonga, Manager at Sana Care Services
Thank you so much for the very kind review. We appreciate being part of your journey and providing the care.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.1 (8.083) out of 10 for Sana Care Services is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.6 out of 5 from 2 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.583 for Sana Care Services is calculated as follows: ( (8 Excellents x 5) + (3 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 12 Ratings = 4.583
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Sana Care Services is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 2 Dec 2022
Caring
Effective
Responsive
Safe
Well-led
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Job Title: Nominated Individual
Joined: 2022
Dennis is a dedicated healthcare professional and a nominated individual at Sana Care Services. With a strong background in healthcare and a commitment to excellence, Dennis plays a pivotal role in ensuring that Sana Care Services upholds its mission of delivering compassionate, client-centred care.
Job Title: Registered Manager
Joined: 2018
Augusta is a skilled and compassionate professional serving as the Registered Manager at Sana Care Services. With a wealth of experience in the healthcare sector, Augusta is dedicated to ensuring the delivery of exceptional, client-focused care that meets regulatory standards and promotes well-being.
Job Title: Care Manager
Joined: 2023
Violet is an experienced and empathetic Care Manager, who plays a crucial role in coordinating and delivering high-quality, person-centred care. With a deep understanding of the needs of clients and their families, Violet ensures that care plans are tailored to individual requirements, promoting dignity, independence, and well-being.
Job Title: Care Coordinator
Joined: 2023
Aminah is a dedicated and compassionate Care Coordinator, who plays a vital role in ensuring seamless care delivery for clients. With excellent organisational skills and a client-focused approach, Aminah oversees the development and implementation of individualised care plans, ensuring that every client’s needs are met with professionalism and empathy.
Job Title: Business Development Manager
Joined: 2018
Kaylee is an innovative and results-driven Business Development Manager. She spearheads initiatives to drive growth and expand the organisation’s reach. With a keen understanding of the healthcare sector and market dynamics, Kaylee develops strategic partnerships, identifies new opportunities, and implements solutions to enhance service delivery and client satisfaction.
Job Title: Team Leader
Joined: 2023
Fridah is a motivated and highly capable Team Leader. She ensures the effective coordination and support of care teams to deliver exceptional client services. With strong leadership skills and a hands-on approach, Fridah fosters a collaborative and positive work environment, empowering her team to excel in providing compassionate, person-centred care.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sana Care Services to verify any information. View our terms and conditions. Sana Care Services has an Enhanced Service – more info.
