Home 1st Ltd

Office 46 Pure Offices, Broadwell Road, Oldbury B69 4BY
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9.2 5 Reviews
  • Home 1st Ltd, Oldbury
Home 1st is a private domiciliary care agency providing services throughout the West Midlands. Their service is for individuals who require assistance to carry out daily living activities whilst remaining in their own homes for as long as they can.

Home 1st Ltd aims to set a higher standard for domiciliary care and help you enjoy every minute of your life, where you are valued, listened to and included.

They want you to have the opportunity to live a normal life in the comfort of your own home and in your community.

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Care Provided by Home 1st Ltd

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • Adult Home Care (18+)
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Owner
  • Home1st Ltd
  • Person in charge
  • Pravin Panchia (Manager)

Funding & Fees Guide for Home 1st Ltd

  • Prices

  • £22.00 per Hour

Home 1st Ltd Reviews (5)

9.2

Home 1st Ltd has a Review Score of 9.2 (9.167) out of 10, based on 5 reviews in the last 2 years. Over all time Home 1st Ltd has 5 reviews.

Overall Experience

  • 4
  • 1
  • 0
  • 0
  • 0

Date Published

5
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0
5
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Review from L B (Client) published on 1 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I'm a physically disabled woman, and I've been using care providers for over 20 years.
I started using Home 1st for my care needs late this summer as I wasn't getting what I needed from my previous care provider.
Home 1st immediately gave me what I required for my care needs i.e. Female carers who
have a full UK driving license and can drive me in my car, this was a great relief to me as I was very depressed at not being able to get out and about in my car, I wasn't living, I was merely existing and now I feel like I'm actually 'living' the life I want to live again.
I've had problems with ladies and the language barrier and sometimes attitudes of ladies, and ladies who don't really 'care', but at the moment my care is good.
Brexit caused dreadful problems within the care industry, as unfortunately, we lost a lot of the very good, eastern European carers and the standard of carers is sadly not what it once was. But hopefully, with better training and better pay, this will improve.

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Review from H B (Daughter of Client) published on 23 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very kind and supportive and give Mom and Dad choices and show concern if there are any health problems. They chat to Mom and Dad and don't rush them and they make sure Mom and Dad have what they need before they leave. The managers are very helpful and pleasant and answer calls promptly
and sort out any queries they also get in touch with the g p if they need to regarding health problems and are always willing and show concern towards Mom and Dad and do what they can to help them.

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Review from M P (Client) published on 16 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am more than happy with the service, my carers are lovely and nice to meet the new ones.
My 2 usual carers are very professional, excellent service from the office.
I have all the support I need and know if I need anything I can just ask.

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Review from Michael C (Son of Client) published on 29 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Really friendly and punctual. Always looks clean and tidy and wears appropriate apron gloves etc. She is always willing to help out in any way she can. Management was great too. Very friendly and again professional. I would highly recommend it.

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Review from Margaret T (Daughter of Client) published on 24 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I engaged Home 1st to look after my dad for an afternoon. I had never used a care agency before and I was quite nervous about it. However, I need not have worried as the standard of care was excellent. It allowed me to enjoy an afternoon out with friends without worrying if my dad would be ok. Very
sadly however my dad passed away suddenly a few days later which was heartbreaking. This is a real pity as I was intending to use them on a more regular basis to help me with my dad's care. I would therefore have no hesitation in recommending their services.

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Current Review Score: 9.2 (9.167)

Overview of Review Score

The Review Score of 9.2 (9.167) out of 10 for Home 1st Ltd is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.667 for Home 1st Ltd is calculated as follows: ( (24 Excellents x 5) + (2 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 30 Ratings = 4.667

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Home 1st Ltd is based on 5 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 = 4.5

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Frequently Asked Questions about Home 1st Ltd

What Type of Services does Home 1st Ltd offer?

Home 1st Ltd offers Home Care.

How many Carers does Home 1st Ltd employ?

Home 1st Ltd employs 10 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home 1st Ltd to verify any information. View our terms and conditions. Home 1st Ltd has a Platinum Service – more info.