Sea Mills Care

Riverleaze, Bristol BS9 2HL
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8.0 1 Review
  • Sea Mills Care, Bristol
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Care Provided by Sea Mills Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment

Good to Know

  • Owner
  • Cadog Homecare Ltd
  • Person in charge
  • Rhian Hoare (Manager)
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Sea Mills Care Reviews (1)

8.0

Sea Mills Care has a Review Score of 8.0 (8.000) out of 10, based on 1 reviews in the last 2 years. Over all time Sea Mills Care has 1 review.

Overall Experience

  • 1
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  • 0
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Date Published

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Review from Rebecca C (Daughter of Client) published on 5 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Honestly, they have gone above and beyond for my mum. They kept her place open when she was in the hospital and adapted to new needs.
One gentleman attended meetings with us and negotiated regarding hours and support. They genuinely care about my mum, and as a professional working with care agencies
in my role, I know the quality they provide!
When I ask for hair washes or particular clothes, it's never a problem, and I don't have to worry. One lady was happy to discuss care options and listen to the difficulties...
They have so much experience and can see the whole picture and impact on us all, and have ideas to offer.
I honestly can't recommend them highly enough!
Thank you, thank you, thank you.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.0 (8.000)

Overview of Review Score

The Review Score of 8.0 (8.000) out of 10 for Sea Mills Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.0 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Sea Mills Care is calculated as follows: ( (6 Excellents x 5) ) ÷ 6 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Sea Mills Care is based on 1 Positive Reviews in the last 24 months and is calculated as follows: 3 = 3

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 4 Oct 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Frequently Asked Questions about Sea Mills Care

What Type of Services does Sea Mills Care offer?

Sea Mills Care offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Sea Mills Care to verify any information. View our terms and conditions. Sea Mills Care has a Basic Service – more info.