Mon - Fri £32.50 per 60 mins calls
Sat - Sun £34.50 per 60 mins calls
We also do 45 mins and 30 mins calls
We cover social funded care calls. Please enquire about our fees and Live-In rates and overnight.
My Homecare Chelmsford has a Review Score of 9.9 (9.851) out of 10, based on 19 reviews in the last 2 years. Over all time My Homecare Chelmsford has 24 reviews.
Review from Jean D (Wife of Client) published on 24 February 2025
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you for your kind review, it is a pleasure to care for your husband.
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Review from Nicki G (Daughter of Client) published on 21 February 2025
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you for your kind review, I am pleased to hear Mum is settling with the carer's support and we have been able to reassure Mum. Thank you again.
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Review from K M (Daughter of Client) published on 20 February 2025
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you for your kind review, I am so pleased to hear we are continuing to support Dad and the family needs.
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Review from Martyn L (Son of Client) published on 20 February 2025
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you for your kind review, we have been caring for Mum for over two years and as Mum's care increases we strive to continue to care for Mum with care and compassion, thank you again.
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Review from Andrea P (Daughter of Client) published on 20 February 2025
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you for your kind words, I will pass these on to the staff as well, you are also right Dad is just like family, thank you again.
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Review from Diane O (Daughter-in-law of Client) published on 19 February 2025
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you for your kind review, it is an absolute pleasure to care for Mum-in-law, I am so glad we could support you when you needed live-in care too.
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Review from Elaine P (Daughter of Client) published on 19 February 2025
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you for your kind review, Mum is a very popular lady who is loved by us all, and it is a privilege to be able to support Mum and the family.
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Review from Denise J (Daughter of Client) published on 21 August 2024
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you, Denise, for your very kind review, Dad will be missed and we hope he has settled into his new home. Kindest regards.
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Review from Lynne J (Daughter of Client) published on 14 August 2024
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Review from L W (Daughter of Client) published on 18 July 2024
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you L for your kind review, it is a pleasure to care for Mum and to be a support to you at this time. Kindest Regards, Registered Manager.
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Review from J C (Son of Client) published on 16 July 2024
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Hello Jon. Thank you for your kind review, I too agree that the staff are 'stars', it is a pleasure to care for Dad, he is wonderful. Kindest Regards, Registered Manager.
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Review from W E (Client) published on 18 April 2024
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you very much for your kind review, the ladies enjoy coming to see you on a weekly basis, I will pass your feedback on to them.
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Review from Jennet W (Daughter of Client) published on 28 March 2024
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you Jennet for your kind words, Mum is a very popular lady and a pleasure to care for.
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Review from Jocelyn G (Daughter of Client) published on 17 August 2023
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you so much for your kind review, it was a pleasure to care for Dad, he was a wonderful and popular man who is very much missed.
Kindest Regards.
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Review from C B (Daughter of Client) published on 15 May 2023
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you for your lovely review, it is an absolute pleasure to care for Mum, she is a very popular lady indeed.
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Review from Karen F (Daughter of Client) published on 15 May 2023
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you Karen for your feedback, it is an absolute pleasure to care for Mum she is a wonderful lady.
Registered Manager.
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Review from Julie C (Daughter of Client) published on 15 May 2023
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you Julie for your kind words, it is a pleasure to look after Dad, he is a very popular gentleman indeed.
Moore Registered Manager
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Review from Joanna S (Daughter of Client) published on 4 May 2023
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Dear Joanna,
Thank you for your review, I will be sure to pass your comments on to the team, it is a pleasure to care for Dad.
Kindest Regards - Registered Manager
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Review from S B (Daughter of Client) published on 13 April 2023
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you for your kind review, it is an absolute pleasure to care for your mum she is a very popular lady indeed.
Registered Manager
Staff
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Management
Treated with Dignity
Value for Money
Review from John J (Client) published on 6 March 2023
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Reply from Maria Moore, Registered Manager at My Homecare Chelmsford
Thank you John for your kind review, it is a pleasure to look after you and it is wonderful to hear your feedback regarding the staff
Thank you again.
Registered Manager
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The Review Score of 9.9 (9.851) out of 10 for My Homecare Chelmsford is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.851 for My Homecare Chelmsford is calculated as follows: ( (98 Excellents x 5) + (15 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 114 Ratings = 4.851
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for My Homecare Chelmsford is based on 18 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 16 Mar 2023
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Job Title: Registered Manager
Joined: 2021
With an impressive 25 years of experience in the Health and Social Care industry, Maria brings a wealth of knowledge, expertise, and passion to My Homecare Chelmsford. Her diverse background spans from hands-on roles in care homes to educating future professionals in colleges, equipping her with a comprehensive understanding of the field.
A resident of Chelmsford for over 20 years, Maria's deep roots in the community further enhance her ability to connect with those she serves. Her leadership is instrumental in propelling our organisation forward, as she adeptly manages the day-to-day operations of the office. Despite her demanding schedule, Maria remains deeply committed to our Service Users, regularly visiting them to ensure they receive the highest level of care from our exceptionally dedicated and experienced team.
She takes pride in knowing her clients and their families personally, maintaining these bonds even after they have left our care. Maria's strong rapport with Service Users and their Next of Kins underscores her genuine care and commitment, fostering trust and close-knit relationships within our community.
Job Title: Care Coordinator
Joined: 2021
Meet our Kelly, a dedicated and compassionate Care Coordinator with 15 years of experience in the care industry. Starting her journey as a carer, Kelly's exceptional skills and unwavering commitment to her clients quickly propelled her through the ranks. With the support of her team and steadfast determination, she achieved her Level 3 qualification, further enhancing her expertise.
A lifelong resident of Chelmsford, Kelly knows the area and community intimately, which greatly enriches her ability to connect with and support her clients. She finds immense joy and fulfilment in her role, cherishing every opportunity to make a positive impact on the lives of those she cares for. Kelly's journey from carer to coordinator is a testament to her hard work, dedication, and passion for providing exceptional care.
Job Title: Lead Trainer & Senior Carer
Joined: 2021
Introducing Sheila, a beacon of compassion and expertise in the care industry for over three decades. With an unwavering dedication to her craft, Sheila has become a stalwart in the field, specialising in dementia care and staff training. Her journey is not merely about years clocked in service, but a testament to her profound love for her work and the individuals she serves.
In a career marked by countless moments of empathy and understanding, Sheila has emerged as a guiding light for those navigating the complexities of dementia care. Her deep-rooted passion stems from a genuine desire to make a difference in the lives of others, instilling hope and comfort where it is needed most.
Beyond her extensive experience, Sheila's commitment to excellence is evident in her approach to staff training. Recognising the pivotal role education plays in enhancing care standards, she imparts her wealth of knowledge with an infectious enthusiasm, empowering others to deliver the highest quality of care with empathy and skill.
In Sheila, one finds not only a seasoned professional but a compassionate soul who embodies the very essence of care. Her journey is a testament to the transformative power of dedication and love in the pursuit of bettering the lives of those in need.
Job Title: Managing Director
Joined: 2020
Miriam brings a decade of top-tier leadership experience from the corporate world into the Health and Social Care sector. Her journey is deeply personal, shaped by her own encounters with domiciliary care companies. These experiences, both uplifting and frustrating, have fueled her determination to make a difference.
Motivated by a desire to change perceptions of social care, Miriam has founded her own company. Her goal isn't about profits; it's about providing outstanding care and building genuine connections within the local community.
As the head of her enterprise, Miriam leads with a blend of practical know-how and big-picture thinking. Every decision she makes is aimed at steering the company towards excellence and compassion.
Focused on Essex and Southeast, Miriam is on a mission to redefine what care means. Her vision is all about ensuring that everyone receives not just care, but also respect and dignity. Her commitment to transforming the culture of care is evident in every aspect of her business.
Job Title: Business Development Director
Joined: 2020
Joanna brings a wealth of expertise from an extensive engineering and project management background. Co-founder of My Homecare Chelmsford, her passion for the care industry ignited when she was tasked with finding suitable care for her own family members. Joanna recognised that the skills and successes she honed in growing and enhancing the processes and business strategies of several global organisations could be effectively applied to the care industry, an area she finds immensely rewarding.
Joanna’s engineering background equips her with the ability to analyse and enhance care processes, ensuring they are both effective and efficient. Joanna’s success in developing business strategies is now directed towards growing our services and enhancing our community ties within the Southeast.
She is currently leading the set-up of our new branch in Southend On Sea, bringing her expertise and passion for care to this vibrant area. Joanna’s unique background and dedication to the care industry make her an invaluable asset to our team, continually driving improvements.
Job Title: Credit Control Manager
Joined: 2021
Debbie is our dedicated credit controller, bringing with her an impressive 12 years of experience in the finance sector. Before joining us, she honed her skills as a personal assistant to a prominent plastic surgeon, where she developed a keen eye for detail and a meticulous approach to managing financial matters.
She is responsible for managing and overseeing the credit processes, ensuring that our client’s accounts are accurately handled and up-to-date.
Outside of her professional life, Debbie has a creative side that she expresses through her love of baking. She specialises in crafting exquisite wedding cakes, bringing joy to many on their special day with her culinary talents. This artistic pursuit not only showcases her creativity but also her dedication to precision and excellence.
Debbie is passionate about people and finds great satisfaction in building relationships with our clients, even if it is mostly over the phone. Her warm and friendly demeanour ensures that our clients feel valued and understood. She takes the time to get to know them, providing a personal touch that is often missing in the finance department of a care company.
Debbie’s combination of financial expertise, creativity, and genuine care for people makes her an invaluable member of our team. Her commitment to excellence ensures that our company can continue to provide outstanding care to our clients.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact My Homecare Chelmsford to verify any information. View our terms and conditions. My Homecare Chelmsford has a Platinum Service – more info.