Walfinch Dunstable, Luton & Leighton Buzzard

960 Capability Green, Luton LU1 3PE
Submit a Review
8.9 3 Reviews
  • Walfinch Dunstable, Luton & Leighton Buzzard, Luton
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to Home Instead (Luton & Central Beds)
Home Instead (Luton & Central Beds)
9.8
Show Walfinch Dunstable, Luton & Leighton Buzzard on the Map

Care Provided by Walfinch Dunstable, Luton & Leighton Buzzard

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Alcohol Dependence (past or present)
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Drug Dependence (past or present)
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments
  • Risk Assessments in the Home

Good to Know

  • Person in charge
  • Siobhan Sithole (Registered Care Manager)

Funding & Fees Guide for Walfinch Dunstable, Luton & Leighton Buzzard

  • Prices

  • £22.00 per hour.
    Please call and discuss prices for live-in care.

  • There is an uplifted charge rate on bank holidays.
Are you the Owner/Manager of Walfinch Dunstable, Luton & Leighton Buzzard? View your Advertising Options

Walfinch Dunstable, Luton & Leighton Buzzard Reviews (3)

8.9

Walfinch Dunstable, Luton & Leighton Buzzard has a Review Score of 8.9 (8.889) out of 10, based on 3 reviews in the last 2 years. Over all time Walfinch Dunstable, Luton & Leighton Buzzard has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
0
3
0

Review from C D (Son of Client) published on 22 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All good, staff always turn up, give an update of care provided, the office is always available to help, and provide help in any way available, and carers always keep you informed of any problems, good to know there is someone there to help

Reply from Siobhan Sithole, Registered Manager at Walfinch Dunstable, Luton & Leighton Buzzard

Thank you very much for your kind words. Best wishes.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from James A (Grandson of Client) published on 3 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been receiving home care services from Walfinch for the past few months and I am so impressed with the care she has received. The staff are kind, compassionate, and professional. They are always on time and reliable, and they go out of their way to make sure my grandmother is comfortable
and happy.
One of the things I appreciate most about Walfinch is that they take the time to get to know my grandmother and her individual needs. They don't just provide generic care, but they tailor their services to her specific situation. For example, they know that she loves to read, so they make sure to bring her books and magazines to read. They also know that she enjoys spending time outdoors, so they take her for walks in the park when the weather is nice.
I am so grateful for the care that Walfinch has provided to my grandmother. They have made a real difference in her life and I am so glad that I chose them for her home care needs.

Reply from Siobhan Sithole, Registered Manager at Walfinch Dunstable, Luton & Leighton Buzzard

Thank you for your kind words and feedback. Best wishes, the Walfinch Team


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from J M (Son of Client) published on 9 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic service, cannot recommend highly enough. At a critical time for me and my family, the responsiveness and professionalism I received from Walfinch helped put my mind at ease right away. You can tell they really care about the individuals they help and have a commitment to the highest quality
care.

Reply from Siobhan Sithole, Registered Manager at Walfinch Dunstable, Luton & Leighton Buzzard

Thank you for your kind words. We are pleased to have received your feedback. Best wishes.


Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 8.9 (8.889)

Overview of Review Score

The Review Score of 8.9 (8.889) out of 10 for Walfinch Dunstable, Luton & Leighton Buzzard is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.889 for Walfinch Dunstable, Luton & Leighton Buzzard is calculated as follows: ( (16 Excellents x 5) + (2 Goods x 4) ) ÷ 18 Ratings = 4.889

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Walfinch Dunstable, Luton & Leighton Buzzard is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 Jun 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Walfinch Dunstable, Luton & Leighton Buzzard

What Type of Services does Walfinch Dunstable, Luton & Leighton Buzzard offer?

Walfinch Dunstable, Luton & Leighton Buzzard offers Home Care.

How many Carers does Walfinch Dunstable, Luton & Leighton Buzzard employ?

Walfinch Dunstable, Luton & Leighton Buzzard employs 7 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Walfinch Dunstable, Luton & Leighton Buzzard to verify any information. View our terms and conditions. Walfinch Dunstable, Luton & Leighton Buzzard has a Basic Service – more info.