Unikcare Solutions has a Review Score of 9.5 (9.544) out of 10, based on 12 reviews in the last 2 years. Over all time Unikcare Solutions has 22 reviews.
Review from Alice C (Client) published on 30 March 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Smart Daka, Director at Unikcare Solutions
Definitely, we really enjoy working with our clients, very happy with their reviews.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from D B (Client) published on 30 March 2022
Submitted via Website •
Report
Overall Experience
5.0 out of 5
Reply from Smart Daka, Director at Unikcare Solutions
We would like to thank our clients for affording us the opportunity to work with them. We really appreciate their reviews because these encourage us to continue working harder for all people whom we work with.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 9.5 (9.544) out of 10 for Unikcare Solutions is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 12 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.544 for Unikcare Solutions is calculated as follows: ( (54 Excellents x 5) + (8 Goods x 4) + (1 Poors x 2) + (5 Very Poors x 1) ) ÷ 68 Ratings = 4.544
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Unikcare Solutions is based on 11 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Senior Care Coordinator
Joined: 2023
Su is our Senior Care Coordinator
She plays an important role involved in the care of our service users and their families. Su is responsible for supervising the care by bringing together the different specialists whose help the clients may need. Su is also responsible for monitoring and evaluating the care delivered.
Given the wide remit of the job, Our senior care coordinator’s responsibilities and regular duties can be quite varied. Each piece of work she begins by meeting with the service user and family members to discuss the needs of the individual, the services available to them and the help they want.
Following the meeting, the care coordinator will then draw up a care plan. Once this is created, she is responsible for ensuring that services are delivered appropriately.
Job Title: Office Coordinator
Joined: 2022
Hi I am Chloe and I work for Unikcare Solutions as an Office Coordinator and Administrator
I am a hard-working, task-driven professional with experience in Waitressing, Sales and Marketing and Administrative work.
As the admin department, we oversee staff within our agency serving patients at home. We assist in hiring and managing nurses and other healthcare staff who provide services to clients in the comfort of their own homes or non-clinical care environments. We make sure to adhere to guidelines on quality of care and make sure to stick to organisational standards. We also assist in budgeting, resource planning, organisation of files and development and implementation of care plans for patients.
Job Title: Senior Administrator and Physiotherapist
Joined: 2021
Hi, My Name is Mellania and I work as Senior Administrator at Unikcare Solutions.
I am also a qualified Physiotherapist
As the admin department, we oversee staff within our agency serving our service users at home. We assist in hiring and managing nurses and other healthcare staff who provide services to clients in the comfort of their own homes or non-clinical care environments. We make sure to adhere to guidelines on quality of care and make sure to stick to organisational standards. We also assist in budgeting, resource planning, organisation of files and development and implementation of care plans for service users.
Job Title: Competency Coordinator and Trainer
Joined: 2023
Mick is our Training Coordinator, or Learning Coordinator is responsible for training our internal staff in compliance with the company’s annual training plan. His primary role includes identifying training needs, preparing training materials and conducting training programmes.
His roles include:
- Creating relevant in-house training programmes and resources for staff.
- Selecting the most appropriate training methods and activities.
Performing needs assessment to identify knowledge gaps and areas in need of improvement.
- Providing vital information about training sessions and informing personnel about available training.
- Liaising with management and customer service to create annual training plans.
- Researching and recommending new training techniques to HR, creating the curriculum and updating it to reflect developments within the industry.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Unikcare Solutions to verify any information. View our terms and conditions. Unikcare Solutions has an Enhanced Service – more info.
