Jessamy Platinum Homecare
Jessamy Staffing Solutions, Hamill House, 112-116 Chorley New Road,
Bolton
BL1 4DH
Our health and wellbeing packages start from £28.00 per hour.
We offer value and kindness based home care packages.
Jessamy Platinum Homecare has a Review Score of 8.9 (8.944) out of 10, based on 3 reviews in the last 2 years. Over all time Jessamy Platinum Homecare has 6 reviews.
Review from Terry L (Client) published on 2 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Pauline Vuyelwa Muswere- Enagbonma, Managing Director at Jessamy Platinum Homecare
Thanks so much for your review, we love getting feedback about our homecare service and take pride in our customer service. Please get in touch if there is anything else we can do to make your day.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Kathryn L (Wife of Client) published on 19 December 2023
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Overall Experience
5.0 out of 5
Reply from Pauline Vuyelwa Muswere- Enagbonma, Care Director at Jessamy Platinum Homecare
Thanks for the positive review, your review is a great way to let us know we’re on track for making our customers smile! We appreciate you taking the time to give your feedback and look forward to continue working with you.
Staff
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Management
Treated with Dignity
Value for Money
Review from K W (Mother of Client) published on 14 June 2023
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Overall Experience
5.0 out of 5
Reply from Pauline V. Enagbonma, Care Director at Jessamy Platinum Homecare
We are so glad to hear that you love our service! Thank you for taking the time to leave a review. Your feedback is greatly appreciated.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from Stewart P (Son of Client) published on 3 November 2022
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Pauline Vuyelwa Muswere- Enagbonma, Care Director at Jessamy Platinum Homecare
Thank you very much, Stewart! We are glad to hear that you and your mum had such a pleasant experience with the Jessamy Platinum Homecare team. If there is anything we can help with, please don't ever hesitate to reach out to us.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from F O (Son of Client) published on 21 December 2021
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Pauline, Care Director at Jessamy Platinum Homecare
Thank you so much for your amazing review!
We are so happy to hear that you are enjoying our care given to your dad. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.
Staff
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Management
Treated with Dignity
Value for Money
Review from O E (Daughter of Client) published on 15 December 2021
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Pauline, Care Director at Jessamy Platinum Homecare
Thank you for taking the time to review your mums care provided by ourselves. I’m so glad to hear that Jessamy Staffing care staff were able to make your experience with us comfortable for your family. I will pass on your compliments to our management team as we are quite passionate about quality care delivery! We hope that we can continue to meet your mum's care needs.
Staff
Care / Support
Management
Treated with Dignity
Value for Money
The Review Score of 8.9 (8.944) out of 10 for Jessamy Platinum Homecare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.944 for Jessamy Platinum Homecare is calculated as follows: ( (17 Excellents x 5) + (1 Goods x 4) ) ÷ 18 Ratings = 4.944
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Jessamy Platinum Homecare is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.
Date: 23 Dec 2022
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Job Title: Registered Manager
Joined: 2021
A committed and knowledgeable Public Health and Social Care Practitioner. Senior Lecturer in Health. Extensively researched and grounded in theoretical and investigative work, in public health and social care, with significant expertise in developing and delivering at both undergraduate and postgraduate level. Highly experienced in project and team management, strategic planning, and management of service user and carer involvement strategy. Faculty co-coordinator for candidate recruitment and retention. A confident presenter, teacher and CQC Registered Manager who is able to impart complex information to audiences of all levels. Research interest includes health service improvement, service user involvement and patient experience in health and social care, public health/health promotion, student learning, experience, and engagement.
Job Title: Managing Director
Joined: 2020
Dynamic and passionate care management professional with expertise in providing advice and guidance on human resources topics and needs. Committed to supporting, recruiting as well as developing, engaging and retaining talented caregivers. Sophisticated in
communicating and collaborating effectively by relying on excellent interpersonal skills, outstanding customer service and solid expertise in people management in various settings. In-depth knowledge of employee management, training programme implementation and HR operational efficiency strategies.
Job Title: Executive Assistant
Joined: 2023
Jennifer's responsibilities include managing calendars, making travel arrangements and preparing reports for our directors. To be successful in this role, she must be well-organised, have great time management skills and be able to act without guidance.
As a Corporate Executive Assistant, her duties generally include scheduling appointments, paying bills, handling emails and other correspondences, calendar management and more. Ultimately, you will contribute to the efficiency of our business by providing personalised and timely support to executive members.
She provides personalised secretarial and administrative support in a well-organised and timely manner to our chief executive officer and on a one-to-one basis on a variety of tasks related to the manager’s working life and communication.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Jessamy Platinum Homecare to verify any information. View our terms and conditions. Jessamy Platinum Homecare has a Platinum Service – more info.
