FlexiBeau Care

104 Belle Vue Road, Old Basing, Basingstoke RG24 7JN
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9.0 3 Reviews
  • FlexiBeau Care, Basingstoke
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Care Provided by FlexiBeau Care

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Live in Carer
  • Personal Care (on a contracted hours basis)

Good to Know

  • Owner
  • Flexibeau Care Ltd
  • Person in charge
  • Amy Berntsen (Manager)
Are you the Owner/Manager of FlexiBeau Care? View your Advertising Options

FlexiBeau Care Reviews (3)

9.0

FlexiBeau Care has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time FlexiBeau Care has 3 reviews.

Overall Experience

  • 3
  • 0
  • 0
  • 0
  • 0

Date Published

3
0
0
3
0

Review from Julie C (Daughter of Client) published on 2 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All of the girls from FlexiBeau Care have been great with our mum. We started their visits a few months ago during the week and at weekends. We then increased the hours because we could see the enjoyment she had with them, she would then talk about their visits after they have left. Next day she would
say "Who is coming today"! We also are able to have a break which helps a lot.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Annemaria C (Friend of Client) published on 2 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Management very helpful, carers very caring and always pleasant, any question we need answered carers or Management have helped us.
Highly recommended to anyone looking for help with their family
This is a family run family with a Good CQC report

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Review from Michele C (Daughter of Client) published on 2 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

FlexiBeau came into my late mothers life at a point of crisis, having previously had very erratic, unreliable home care, which had made her very anxious. The team of carers worked with her anxiety and health conditions, in order to re-establish a personal care routine.
The reliability and attention
to her personal needs, that they supplied were beyond that which we could have hoped for. As we planned for mum's return home from a hospital stay, FlexiBeau provided much needed reassurance that they would re-evaluate her care needs and help us with changes which would be needed. Unfortunately, Mum never made it home but we remain forever grateful for the reassurance that they provided at what was an extremely stressful time.
From a very practical perspective... they always answer their phones... not something that the previous care company did. Absolutely no hesitation in 100% recommending them.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for FlexiBeau Care is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for FlexiBeau Care is calculated as follows: ( (18 Excellents x 5) ) ÷ 18 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for FlexiBeau Care is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 Feb 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about FlexiBeau Care

What Type of Services does FlexiBeau Care offer?

FlexiBeau Care offers Home Care.

How many Carers does FlexiBeau Care employ?

FlexiBeau Care employs 19 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact FlexiBeau Care to verify any information. View our terms and conditions. FlexiBeau Care has a Basic Service – more info.