Innovative Start

Devonshire House, 1 Cliveden Office Village, Lancaster Road, High Wycombe HP12 3YZ
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9.0 7 Reviews
  • Innovative Start, High Wycombe
With a team of experienced and compassionate care professionals, Innovative Start offers personalised home care services to support people to maintain their independence.

Carefully designed and bespoke care plans ensure every person requiring care receives support they need, with preferences and the opinions of loved ones taken into consideration. From companionship and morning and evening calls to personal care, the team pride themselves on providing a service that respects independence and personal lifestyle, with respect and dignity at the centre of their practice.

To find out more about the services available, please contact the team.

Care Provided by Innovative Start

  • Type of Service
  • Home Care Provider
  • Privately Owned
  • Specialist Care Categories
  • Call in Service
  • Cancer Care
  • Cleaning Service
  • Companionship
  • Dementia
  • Domestic Services / Home Help
  • Food Preparation & Serving
  • High Dependency Care, two carers attending
  • Laundry Service
  • Learning Disability
  • Medication Assistance
  • Mental Health Condition
  • Older Person Care
  • Palliative Care
  • Personal Hygiene Care
  • Physical Disability
  • Respite cover
  • Sensory Impairment
  • Shopping Service / Errands
  • Sit in Service
  • Transportation Service
  • Other Care Provided
  • 24 Hour Care
  • Adult Home Care (18+)
  • Home Care for Children
  • Hospital Discharge
  • Live in Carer
  • Personal Care (on a contracted hours basis)
  • Personal Care Assessments

Good to Know

  • Owner
  • Innovative Start Ltd
  • Person in charge
  • Nomelo Dube (Manager)
9.0

Innovative Start has a Review Score of 9.0 (9.000) out of 10, based on 3 reviews in the last 2 years. Over all time Innovative Start has 7 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

For fantastic care, Innovative Start is where you must start. This company has been nothing but exceptional, with care, consideration and planning for the service users' needs. Highly recommend, would use it again.

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Overall Experience  Overall Experience 5.0 out of 5

I have had excellent care from my care agency. They have shown flexibility in providing my care due to my belly and my hospital appointments for numerous admissions. I am grateful for their empathy to me.

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Overall Experience  Overall Experience 5.0 out of 5

All good. Excellent.

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Overall Experience  Overall Experience 5.0 out of 5

The carers and management of Innovative Start have been absolutely amazing, giving my son the best end-of-life care he could possibly have. We are grateful for their care, help and support.

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Overall Experience  Overall Experience 5.0 out of 5

We are very pleased with the service we receive. Everyone is always very kind and pleasant.

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Overall Experience  Overall Experience 5.0 out of 5

We have been so pleased with all the carers at Innovative Start, they have come into the family home and engaged with us all. The care they give to my husband is kind, compassionate and tailored to his needs. The management team take on board any changes we might need to make to visits and timings and
have been so accommodating and thoughtful to our situation. They are invaluable to us.

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Overall Experience  Overall Experience 5.0 out of 5

The home care is superb and excellent. They are caring and pampering carers. Very thorough in their work. Makes lovely tea and toast and whatever I like in food. Clean my kitchen. Throw away my pads. Clean me. Perfect. I will definitely use Innovative Start, all take time, well mannered, nice to talk
to and good timekeepers. The top person is amazing and holds everyone. The top person is caring, kind and bends backwards to please you. They are all fine, very good.

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Current Review Score: 9.0 (9.000)

Overview of Review Score

The Review Score of 9.0 (9.000) out of 10 for Innovative Start is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.0 out of 5 from 3 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 5.000 for Innovative Start is calculated as follows: ( (17 Excellents x 5) ) ÷ 17 Ratings = 5

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Innovative Start is based on 3 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 = 4

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

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Meet the Team (0)

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Frequently Asked Questions about Innovative Start

What Type of Services does Innovative Start offer?

Innovative Start offers Home Care.

How many Carers does Innovative Start employ?

Innovative Start employs 15 carers.